Iindlela i-Arhente ye-Inshurensi inokusebenzisa iiNkonzo zefu

Iinkonzo zamafu zinokunceda ii-arhente zigcine ixesha kunye nemali ngelixa ziphucula unxibelelwano kunye nokusebenza kakuhle. Iiarhente zesoftware kunye neshishini le-IT sele lithembele kuyo Cloud yemveli DevOps kuphuhliso lwesoftware, uvavanyo, ukuhanjiswa, kunye nolawulo. Oku kuqhuba iindleko, kunciphisa imingcipheko, kwaye kuvumela amashishini ukuba ahlale phezulu kwiindlela zamva nje kunye nophuhliso kwishishini.

Zininzi iindlela ezinokuthi ii-arhente zeinshurensi zisebenzise iinkonzo zelifu ukuze ziphucule imisebenzi yazo. Ngokomzekelo, isofthiwe esekwe kwifu inokunceda ii-arhente zilawule idatha yabathengi ngokufanelekileyo, zivumela ukuba baqonde abathengi babo ngcono kwaye baphendule kwiimfuno zabo ngokukhawuleza. Iinkonzo zefu nazo zinokunceda ukuhlawula kunye nokulawulwa komgaqo-nkqubo, okwenza kube lula kwii-arhente ukulandelela zonke iinkcukacha ezibandakanyekayo kwezi nkqubo.

Ukongeza, iinkonzo zefu zinokuphucula unxibelelwano phakathi kweearhente kunye nabathengi ngokusebenzisa iimpawu ezifana nee-chatbots okanye ii-portal zabathengi.

Isoftware esekwe kwifu inokunceda ii-Arhente ziLawula iDatha yabo yoMthengi ngokuFanelekileyo

Enye inzuzo ebalulekileyo yeenkonzo zefu kwii-arhente ze-inshurensi kukuba zinokunceda amashishini asebenze ngokusondeleyo kunye neminye imibutho, njengabarhwebi okanye ii-arhente kwezinye iindawo. Oku kuvumela ii-arhente ukuba zingene kuthungelwano olubanzi lobuchwephesha kunye nezibonelelo ngaphandle kokutyala imali kwiziseko ezingundoqo ezongezelelweyo okanye abasebenzi.

Iinkqubo zoLawulo loBudlelwane baBathengi (CRM) ezisekelwe kwifu ziyindlela enhle yokulawula idatha yomthengi kunye nembali yokusebenzisana. Ukuba nayo yonke idatha yomxhasi wakho kwindawo enye kukuvumela ukuba ugcine umkhondo weenkcukacha ezibalulekileyo njengohlaziyo lomgaqo-nkqubo, iinkcukacha zoqhagamshelwano, kunye nembali yentlawulo. Kwaye ngokudibanisa iCRM yakho kunye ne-imeyile yearhente kunye nenkqubo yekhalenda, unokwenza kube lula kwiqela lakho ukuba lihlale phezulu kunxibelelwano lwabathengi.

Isenokunceda ngokuBhala kunye noLawulo loMgaqo-nkqubo

Ukongeza ekuncedeni ukulawulwa kwedatha yabathengi, iinkonzo zefu nazo zinokunceda ii-arhente zilungelelanise iinkqubo zabo zokuhlawula kunye nolawulo lomgaqo-nkqubo. Izisombululo ezininzi zesoftware zibonelela ngeempawu ezifana ne-invoyisi ezenzekelayo kunye neentlawulo zeprimiyamu kunye nezixhobo zokunika ingxelo eziphambili ezinokunceda iiarhente zeinshurensi zilandelele indlela eliqhuba ngayo ishishini labo ekuhambeni kwexesha. Nge-software yefu echanekileyo endaweni, ii-arhente ze-inshurensi zinokugcina ixesha kunye nemali kwimisebenzi yokulawula ukugxila ngakumbi kwinkonzo yabathengi kunye nokukhula.

Unokujonga kwakhona kwizisombululo ezisekelwe kwifu zokusetyenzwa kwamabango, ulawulo lwamaxwebhu, kunye novavanyo lomngcipheko. Ngokubambisana nomboneleli wesoftware okhethekileyo kwishishini le-inshurensi, iiarhente zinokufikelela kwizixhobo kunye nezixhobo ezenza kube lula ukulawula yonke imiba yabo. ishishini ngempumelelo. Abathwali beinshorensi abaninzi ngoku banikezela ngeephothali ze-intanethi ezivumela ii-arhente ukuba zilawule imigaqo-nkqubo kwaye ziqhube amabango ngekhompyutha.

Iinkonzo zamafu zinokuphucula unxibelelwano phakathi kweearhente kunye nabathengi

Ukongeza ekuncedeni ukuhlawula kunye nolawulo lomgaqo-nkqubo, iinkonzo zefu zinika iindlela ezininzi kwii-arhente ze-inshurensi ukuphucula unxibelelwano lwabathengi. Umzekelo, ii-chatbots ziya zithandwa kakhulu kwishishini, njengoko zinokunceda ii-arhente ziphendule imibuzo yabathengi ngokukhawuleza nangokulula. Iiphothali zabaThengi yenye indlela entle yokugcina abathengi bakho bebandakanyeka ngokubanika ukufikelela kulwazi olubalulekileyo njengohlaziyo lobume bebango okanye izaziso zohlaziyo.

Nciphisa Iindleko ze-IT

Eyona nzuzo ibonakalayo yokutshintshela kwizisombululo ezisekelwe kwilifu kukugcinwa kweendleko. Ngezisombululo ezisisiseko, kuya kufuneka utyale imali kwihardware ebizayo kunye nesoftware ngaphambili kwaye uhlawule ukugcinwa okuqhubekayo kunye nenkxaso. Ngezisombululo ezisekelwe kwifu, uhlawula umrhumo wenyanga wokubhalisa oquka zonke ezo ndleko. Iindleko ezifihliweyo ezifana nexesha lokuphumla, ukulahleka kwedatha, kunye nokutshintshwa kwe-hardware nazo zipheliswe ngezisombululo ezisekelwe kwifu.

Ukuphuculwa koKhuseleko

Xa ugcina idatha kwisiseko, kunjalo usengozini yokwenzakala emzimbeni (umzekelo, umlilo, izikhukhula, ubusela) kunye nohlaselo lwekhompyutha. Ukugcina idatha efini yongeza umaleko owongezelelweyo wokhuseleko njengoko ugcinwe kwindawo ekhuselekileyo yedatha enemilinganiselo engqongqo yokhuseleko lomzimba kunye nedijithali endaweni. Njenge-arhente ye-inshurensi, sele ubazi ubungozi kunye nemivuzo yokuba nesiseko sabathengi. Nokuba kwiinkcukacha zabo zobuqu okanye ukubaluleka kobomi babo kunye noxanduva olukhulu lokusingatha le micimbi, iinkampani zeinshorensi kufuneka zihlale zikhumbula ukukhusela ulwazi lwabathengi kubusela.

Nanini na, Naphi na Fikelela

Enye yezona zinto zilungileyo malunga nezisombululo ezisekwe kwilifu kukuba zinokufikelelwa naphi na apho kukho uqhagamshelo lwe-intanethi. Ke, nokuba iqela lakho lisebenza eofisini, lisekhaya, okanye lisendleleni, liya kuhlala likwazi ukufikelela kuhlobo lwamva nje lwedatha. Oku kunika iarhente yakho inzuzo enkulu kwinkonzo yabathengi, njengoko unokujongana ngokukhawuleza nangempumelelo iimfuno zabo nokuba baphi na.