Uphawu lokuhamba phambili eBritani, uThomas Cook, uhlatywe nguwuphi? Imagazini yeholide. Uphononongo olupapashwe namhlanje luthi inkampani ebivula ukhenketho oluququzelelweyo ngamaxesha eVictorian "inomsebenzi ekufuneka wenziwe ukufumana imigangatho ukuya kulindelo lwenkulungwane yama-21".
Uvavanyo lwamalungu angama-4,500 oMbutho wabaThengi ugxeka uThomas Cook "amagumbi ehotele akumgangatho ophantsi kunye nabasebenzi beholide abangancediyo". Ifemu, eyesibini ngobukhulu eBritane yabakhenkethi, yanikwa umlinganiselo ohlwempuzekileyo kwabangama-29 kwiireport reps kunye nomgangatho wenqwelomoya kunye nokudluliselwa.
UThomas Cook naye wafumana iinkwenkwezi ezimbini kuphela kwezintlanu ngexabiso lemali. Ezinye iifemu ezintandathu ezinkulu zeeholide zinikwe umlinganiselo ombi ngokulinganayo. Ziquka iiHolide ezinyulu, iiNkosazana Cruises kunye neenkampani ezithengisa ngobuninzi, iThomson kunye neFirst Choice. Akukho namnye ofumene "amanqaku omthengi" ewonke ngaphezulu kwe-70 pesenti. ICosmos, indawo yesithathu ngobukhulu eBritane, ithathe indawo yokugqibela ngeepesenti ezingama-57.
Rochelle Turner, intloko yophando lweyiphi? IHoliday, yathi: “Inani elikhulu labantu liya eholideyini nyaka ngamnye nabasebenzi abathathu abakhokelayo kwiimarike, bencediswa bubukho babo obuxhaphakileyo kwisitrato esiphakamileyo nakwizibhengezo zelizwe. Kodwa oku akuthethi ukuba bonke abo bantu banelisekile ngamava abo.”
Uhlolisiso lweli phephancwadi lwenziwa ngoSeptemba odluleyo yaye kwafunwa iimbono ze<em>Yiyiphi? Iphaneli ye-intanethi kwiholide yabo yephakheji yamva nje. Ukulinganisa kukaThomas Cook kwakusekelwe kwiimbono zabantu be-308, emele omnye kwi-20,000 yabathengi bonyaka befemu.
U-Ian Derbyshire, umphathi oyintloko kaThomas Cook e-UK nase-Ireland usikhabile isigwebo: “Yeyiphi? Ingxelo yeHolide yahluke ngokupheleleyo kumanqanaba aphezulu enkonzo abathengi bethu abasixelela ngayo kwaye siyazingca ngayo. Kuphando lwethu, leliphi inani eliphindwe kayi-100 abantu abaninzi kunoLiphi? Uvavanyo, amanqaku okwaneliseka kwabathengi bethu anyukile unyaka nonyaka, iipesenti ezingama-94 zabakhenkethi bethu babeka uThomas Cook 'njengogqwesileyo' okanye 'ulungile' kwiholide yabo yehlobo elidlulileyo.
Indawo ephezulu kwiyiphi? Uphando lweHolide yayiyingcali encinci yaseFransi, iVFB. Yasekwa kwiminyaka engama-40 eyadlulayo, kwaye idlala iingoma zika-Edith Piaf “njengokubamba umculo” kwabafowunayo. Ifumene iwonga ngenxa yeembono zabathengi abangama-33 - omnye kwabangama-500 kwabo bebethwelwe kulo nyaka uphelileyo.
Umanejala wentengiso wale nkampani, uLiz Barnwell, uthe ukuwongwa kuku “Phantsi kumgangatho wemveliso yethu kunye nenyaniso yokuba sinesiseko sabathengi abanyanisekileyo – kwaye kukho ingqalelo yokwenyani kwiinkcukacha kuyo yonke le nkqubo. Kule minyaka ili-10 idlulileyo abantu baye bakhetha ukuziphakela, kwaye into yokuba iVFB icokisekile yiyo eyenza umahluko.”
Wanikela icebiso kuMnumzana Cook: “Bajonga nje amanani; sijonge kuwo wonke umgangatho wemveliso”.
Kolu phando, incinci ngokwesiko intle - kodwa i-10 ephezulu iqulethe iinkampani ezininzi ezinkulu. Indawo yesibini yathathwa yenye inkampani eyasekwa ngo-1970, isigebenga esithatha uhambo olude lweeTrailfinders. Eyiphi? IHolide income “ukusebenza kakuhle kwabasebenzi bayo nokuba bhetyebhetye okubandakanyekayo ekuqulunqeni iihambo zehlabathi”. Oyena mqhubi mkhulu we-adventure waseBritani, uHlola, uthathe indawo yesithathu. UPaul Bondsfield, umphathi we-Explore's PR, uthe “Sihambe ngendlela enoxanduva kwakude kudala ngaphambi kokuba ibe yefashoni, okanye sibe negama”.
* I-Ryanair, i-airline ehlala ithatha indawo yokugqibela kwi-surveys, izolo ivakalise ukuba "yeyona nto ingcono yenzeke kumthengi waseBrithani ukususela kwisonka esisikiweyo". Eyona nqwelo moya inkulu kunye neyona inenzuzo enkulu yaseYurophu iphendule ukugxekwa okwenziwe izolo kwi-Independent yiOfisi yomphathi oyintloko wokurhweba ngokufanelekileyo. UJohn Fingleton uchaze imigaqo-nkqubo yexabiso leRyanair njenge "puerile". Umthwali wathengisa i-1m "i-£ 4 Fingleton Fares" yokuhamba kule nyanga kunye nelandelayo, ngokuhlonipha "i-CEO ehlawulwa kakhulu ye-OFT".
Indawo elangeni: Indlela abahambeli abaqhuba ngayo
Eyiphi? wanika uThomas Cook “amanqaku omthengi” angama-58 ekhulwini. Ifumanise ukuba abakhenkethi bebenganelisekanga ziireps, umgangatho wohambo kunye nexabiso lemali. Abathengi bathi i-reps, enikwe iinkwenkwezi ezimbini kwabahlanu, ibonise ukunqongophala kolwazi kwaye kwakunzima ukunxibelelana.
*I-Cosmos inikwe inqanaba elibi kakhulu xa lilonke, ngamanqaku omthengi angama-57 ekhulwini. Abahambi bathi “uhambo lwayo lwelanga nesanti” lunika ixabiso elincinane lemali. Ibinamanqaku omthengi angama-50 eepesenti ukwaneliseka ngeeholide zayo zaselwandle, ngaphantsi kwe-69 pesenti yomndilili wokulinganisa kubasebenzi abakhenkethi abaziingcali.
*Inkokeli yentengiso uThomson wahlelwa kakubi ngokwexabiso lemali. Ifumene ipesenti ezingama-66 kuphela kwiiholide zayo zaselwandle kunye neepesenti ezingama-68 kuhambo olude. Kodwa abathengi balinganise uhambo lwabo ngeepesenti ezingama-81.
*I-VFB, esebenza ngokukhethekileyo kwiiholide zaseFransi, ibange eyona ndawo iphambili “yokusebenza kakuhle” kunye neephakheji “ezithembekileyo”.
