Le mimangaliso yoomatshini, ekuqaleni ifana nethoyizi ebhityileyo iirobhothi, isasaze ukukhanya kwekamva kwitekhnoloji yokhuseleko, idibanisa ngokungenamthungo into entsha kunye nokusebenza.

Njengoko ndandiphonononga ibali lezi njana zoomatshini, andizange ndikwazi ukuzibamba kodwa ndibonise umdla wembali ngokuzenzekela, ndilanda iingcambu zayo emva kwingcinga zika-Aristotle ngowama-322 BC. Ukuvela kweerobhothi, kude nokubonisa ukuphela kwemingeni yoluntu, ithembisa ukuphakamisa amava abantu. Ezi robhothi zivela njengamahlakani, zenza imisebenzi eyandisa ububele, okwenza abasebenzi bagxile ekunikezeni inkonzo ephuculweyo ngaphandle kokubeka engozini ukhuseleko.

Isidingo Sokhuseleko kuHambo

Kwihlabathi apho amanani athetha kakhulu, kuyanika umdla ukuqaphela ukuba ngaphezulu kwe-1.3 yeebhiliyoni zeendwendwe ezihlala ngonyaka kwiihotele zaseMelika. Kukho iinqwelomoya ezingaphezulu kwe-45,000 kunye nabakhweli beenqwelomoya abazizigidi ezi-2.9 mihla le abalandela izikhululo zeenqwelomoya, kwaye ngaphezulu kwe-9.9 yeebhiliyoni zohambo zathathwa ngezothutho zikawonke-wonke ngo-2019. Bonke aba bantu banenkxalabo ngokhuseleko nokhuseleko lwabo.

Ukulungelelanisa uKhuseleko, ukuBuka iindwendwe, kunye noBungasese

Imibutho yorhwebo efana neAmerican Hotel & Lodging Association iyasokola ukugcina ulungelelwano phakathi kwemilinganiselo yokhuseleko eyomeleleyo kunye nomoya owamkelekileyo. UDave Wiggins, igqala lezomthetho laseCalifornia elijongene nokuthintela ulwaphulo-mthetho kunye nokucwangciswa kokhuseleko kwiindawo eziphambili zeendwendwe kunye neziganeko ezikhethekileyo, ugxininisa ukubaluleka kokubandakanya iirobhothi zokhuseleko kwindwendwe.

Ngokutsho kophononongo lukaFebruwari 2023 olwenziwe yi-Wiggins 'non-profit coalition, kukho umdla obonakalayo kwiirobhothi zokhuseleko, kodwa ukuhlanganiswa okulinganiselwe. Uphononongo lufumene ukuba i-88 yepesenti yabaphenduli bebeyazi indawo yokuthengisa iirobhothi kwiindawo zeendwendwe, kodwa ipesenti ezi-7 kuphela zibonise ukuba banohlahlo lwabiwo-mali lokubandakanya iteknoloji kwiinyanga ze-12 ezizayo. UWiggins ubona ezi robhothi 'njengophindaphinda amandla,' esongeza umsebenzi wokhuseleko endaweni yabantu.

U-Wiggins uphawula ukuba nayiphi na itekhnoloji eyongeziweyo kumashishini okwamkela iindwendwe kufuneka ibe nentsikelelo yengcebiso yenkampani, ijongane neenkxalabo zetyala. Ugxininisa ukuba iteknoloji kufuneka isebenze njengoko ipapashiwe, kunye neenkqubo zokusebenza, kubandakanywa ukhetho, umgaqo-nkqubo / uphuhliso lwenkqubo, uqeqesho, ukusetyenziswa / ukusetyenziswa kakubi, ukugcinwa, kunye nokugcinwa kweerekhodi, kufuneka kuqwalaselwe ngokucophelela.

Ngelixa iihotele kunye neendawo zokuzonwabisa ziqwalasela ubuncinane ukudibanisa iteknoloji kwimisebenzi yazo, izikhululo zeenqwelo-moya ziyaqhubeka zithembela kakhulu kulawulo lwabantu kunye nokujikeleza kwezithuthi, okukhokelela ekusebenzeni okungafanelekanga kokhuseleko ngenxa yemida efana nokungabonakali kakuhle kunye nokungahambelani komsebenzi womntu.

Ngena kwiHotele eSmart

Kule minyaka ingamashumi amabini idlulileyo, amanyathelo okhuseleko kwiihotele kunye nezinto ezikhangayo ziye zanda ngokuphendula kwizisongelo eziguqukayo, ezifuna ukuqapha rhoqo kunye nohlahlo lwabiwo-mali lokhuseleko olwandisiweyo. Ukudityaniswa kobuchwephesha kuye kwaba ngundoqo, kunye nemithombo elumkileyo kunye nephambili kunye nephakathi ephucula isakhono samagosa okhuseleko ngelixa enegalelo kwimekobume elungele iindwendwe.

Ngena kwixesha leehotele “eziSmart”, apho itekhnoloji ephucukileyo yenza kube lula ukusebenza kwaye iphucule intsebenziswano yabathengi.

Ezi ziseko zihamba ngaphaya kwe-automation nje, ibeka ulungelelwaniso phakathi kobugcisa obutsha kunye nenkonzo yobuntu. Ukhuseleko lweRobhothi, iisistim zokulawula ilizwi, iinkonzo ezizenzekelayo, kunye namagumbi eendwendwe akrelekrele ayahlangana ukuze enze amava angenamthungo nakhuselekileyo kwiindwendwe.

Izibonelelo zeehotele ze-Smart zidlulela ngaphaya kokhuseleko kunye nokhuseleko, igalelo kwiinzame zozinzo ngokunciphisa amandla kunye nokusetyenziswa kwamanzi. Iinkonzo zokungaqhagamshelwa zihambelana nomdla okhulayo kumava okwamkela iindwendwe aqhutywa bubuchwepheshe. Ugxininiso ekusebenzeni ngokungenasiphako kukhuseleko kunye neeprothokholi zokhuseleko zibeka iihotele ezikrelekrele njengeenkokeli zeshishini.

Njengoko itekhnoloji inxibelelana nokwamkela iindwendwe, ukhuseleko lwerobhothi oluphucukileyo lubonisa indlela esebenzayo yokhuseleko. Ukwamkela izisombululo ezintsha kuba yimfuneko njengoko ishishini likhula, liqinisekisa ukhuseleko kunye nokwaneliseka kweendwendwe kunye nabasebenzi ngokufanayo.

inja yerobhothi — umfanekiso ngoncedo lwe-e.garely

Ukwenziwa kwezinto ezintsha kuBudlelwane: I-Technological Symphony

Uphando oluvavanya indima yeerobhothi kukwamkela iindwendwe nakukhenketho, lutyhila indlela iirobhothi zeanthropomorphic ezilonyusa ngayo ixabiso lamava abathengi. Uphononongo luqaqambisa indlela itekhnoloji ekumgangatho ophezulu ewuphakamisa ngayo umgangatho wenkonzo, ukubonelela abathengi ngamava asebenzayo, obuqu kunye nokonwabisa.

Uphononongo lwedemografi lucebisa ukuba abantu abancinci, abanolwazi lwetekhnoloji bamkele ngakumbi itekhnoloji entsha, kunye nabathengi ababhinqileyo babonisa isimo sengqondo esilungileyo malunga. iirobhothi zenkonzo kunabalingane babo abangamadoda.

Iinketho ezininzi zeTekhnoloji

Iinketho zobuchwephesha zininzi, ukusuka kwi-Intanethi yeZinto (IoT) ezinezixhobo eziqhagamshelweyo kunye neenzwa kwi-Artificial Intelligence (AI) enikezela ngoncedo olubonakalayo kunye nohlalutyo lokuxela kwangaphambili. Iiplatifti zamava eendwendwe zeDijithali ziququzelela ukungenwa kwemfonomfono, ukungena okungenazitshixo, kunye neenkonzo ze-concierge ezenzelwe wena. Ulawulo lwegumbi elihlakaniphile, eliqhutywa yimiyalelo yelizwi kunye neziboniso ezisebenzisanayo, zichaza kwakhona amava eendwendwe, zibonelela ngokulula kunye nokwenza ngokwezifiso.

Uhambo lweendwendwe kwiihotele ze-Smart ludibanisa itekhnoloji ngaphandle komthungo, ukusuka kwi-robotic "i-greeters" eqinisekisa ukhuseleko olulumkileyo kunye nokucupha ukuya kwii-kiosks zokuzihlola ukuze ubhalise ngokukhawuleza. Iifowuni zokusebenza zivumela iindwendwe ukuba ziodole iinkonzo ngokuthe ngqo, ziphelise iinkqubo ezithatha ixesha. Kulawulo, itekhnoloji yehotele ehlakaniphile ikhulisa iindleko zokusebenza, ukusuka kumanyathelo okhuseleko okufumanisa izoyikiso ekulandeleni amandla kunye nokunciphisa inkunkuma.

Njengoko le mimangaliso yobuchwepheshe isiba yinxalenye yobubele kunye nembonakalo yokhenketho, intsebenziswano phakathi kokusungula izinto ezintsha kunye nokusebenza kuphawula inyathelo elibalulekileyo ekuqinisekiseni amava akhuselekileyo nawanelisayo kubo bonke.

© UGqirha Elinor Garely. Inqaku lelungelo lokushicilela, kubandakanya iifoto, alinakuphinda liveliswe ngaphandle kwemvume ebhaliweyo evela kumbhali.

INTO ONOKUYITHATHA KWELI NQAKU:

Uphononongo lufumene ukuba i-88 yepesenti yabaphenduli bebeyazi indawo yokuthengisa iirobhothi kwiindawo zeendwendwe, kodwa ipesenti ezi-7 kuphela zibonise ukuba banohlahlo lwabiwo-mali lokubandakanya iteknoloji kwiinyanga ze-12 ezizayo.
Njengoko ndandiphonononga ibali lezi njana zoomatshini, andizange ndikwazi ukuzibamba kodwa ndibonise umdla wembali ngokuzenzekela, ndilanda iingcambu zayo emva kwingcinga zika-Aristotle ngowama-322 BC.
Ngelixa iihotele kunye neendawo zokuzonwabisa ziqwalasela ubuncinane ukudibanisa iteknoloji kwimisebenzi yazo, izikhululo zeenqwelo-moya ziyaqhubeka zithembela kakhulu kulawulo lwabantu kunye nokujikeleza kwezithuthi, okukhokelela ekusebenzeni okungafanelekanga kokhuseleko ngenxa yemida efana nokungabonakali kakuhle kunye nokungahambelani komsebenzi womntu.