Ukuba ukhangele ihotele kwi-Intanethi kwaye wakhetha i-Choice Hotels, i-Hilton, i-Hyatt, i-InterContinental, i-Marriott, okanye i-Wyndham, usenokuba ubanjwe kwiwebhu yeqhinga lokuqhatha iindwendwe zehotele ezibhukisha ezi hotele.
Ukukhangela ihotele kuGoogle, iBing, okanye kwiiwebhusayithi ezisebenza ziinkampani zokubhukisha ezinje nge-Expedia kusenokwenzeka ukuba kubangele ukuba uhlawule ngakumbi kwigumbi lakho lehotele. Kukho ithuba lokubuyisa imali yakho.
Inkqubo entsha yamatyala eklasi ityhile ifayile ye- Isikimu sokuthintela ukhuseleko ngamatsheyini amakhulu ehotele, kubandakanya Iihotele zokukhetha, iHilton, iHyatt, i-InterContinental, iMarriott kunye neWyndham, batyhola iyelenqe lokunciphisa ukhuphiswano kunye nokunyusa amaxabiso abathengi, ngokuka-Hagens Berman.
Amagqwetha athi izigidi zabathengi zichaphazelekile yiminyaka edlulileyo, izinto ezichasene nokhuphiswano ezixabise iibhiliyoni zeedola. Ityala, lafakwa ngoMatshi 19, 2018, kwiNkundla yeSithili sase-US kwiSithili saseMantla sase-Illinois esithi abatyholwa babandakanyeka kwisivumelwano esichasene nokhuphiswano sokuphelisa intengiso yokukhangela amagama e-intanethi. Oku kuthi, ngokwe suti, kuthintele abathengi ekuhambeni ngokukhululekileyo kolwazi lokhuphiswano, ukunyusa amaxabiso kumagumbi ehotele, kunye nokuphakamisa iindleko zokufumana amagumbi ehotele.
Zeziphi iihotele ezibandakanyiweyo?
Phantse iipesenti ezingama-60 zalo lonke uluhlu lwamagumbi ehotele eMelika luyabandakanyeka kulomthetho, kubandakanya:
- Ukhetho kwiihotele zamanye amazwe-i-Comfort Inn, i-Comfort Inn Suites, i-Quality Inn, i-Sleep Inn, kunye nazo zonke ezinye iihotele ezikhethwe ziihotele ezinophawu lwamanye amazwe
- IHilton-Hampton Inn, i-DoubleTree, ii-Embassy Suites, i-Homewood Suites, i-Hilton Garden Inn, i-Waldorf Astoria, kunye nazo zonke ezinye iihotele ezinophawu lwe-Hilton
- IHyatt-Park Hyatt, iGrand Hyatt, kunye nazo zonke ezinye iihotele ezinophawu lweHyatt
- I-InterContinental -iHoliday Inn, iHoliday Inn Express, iCandlewood Suites, iCrowne Plaza, i-Staybridge Suites, kunye nazo zonke ezinye iihotele ezinophawu lwe-InterContinental
- IMarriott -Sheraton, i-Starwood, i-Ritz-Carlton, i-Residence Inn, kunye nazo zonke ezinye iihotele ezinophawu lwe-Marriott
- I-Wyndham-Travelodge, Super 8, Knights Inn, Ramada, Days Inn, Howard Johnson's, kunye nazo zonke ezinye iihotele ezinophawu lwaseWyndham
Eli tyala lifuna ukubuyiselwa imali kubathengi abahlawule amaxabiso aphezulu kumagumbi ehotele kunye nomyalelo wenkundla wokunyanzela amatyathanga ehotele ukuba aphelise ukuthengisa kwabo okukhohlisayo.
Cofa apha ukufunda ityala.
Ukuba ubhukishe igumbi lasehotele kwi-intanethi ngo-2015, 2016 okanye ngo-2017, usenokuba uhlawule kakhulu. Fumana amalungelo akho kwimbuyekezo.
"Endaweni yokhuphiswano oluthembekileyo, la matyathanga ehotele akhethe ukuqhatha inkqubo kwaye akhohlisa abathengi," utshilo uSteve Berman, ophethe iqabane likaHagens Berman. "Sikholelwa ukuba abathengi bafanele ukuhlawulwa ngabatyholwa ngenxa yeendlela zabo zentengiso ezikhohlisayo."
"Izigidi zabathengi ngokudibeneyo ziye zonyuselwa iibhiliyoni zeedola ukusukela ngo-2015," wongeze watsho uBerman.
Inkqubo yeOffice yamaxabiso
Isimangalo sithi ummangalelwa ngamnye wehotele uvumile ukuyeka ukusebenzisa iindlela ezithile zentengiso kwi-Intanethi ukukhuphisana nabathengi. Isivumelwano sithintela abo sikhuphisana nabo ukuba babhide kwintengiso ekwi-Intanethi esebenzisa amagama egama labo abakhuphisana nabo. Umzekelo, iHilton Hotel yenqabile ukubiza ngamagama aphambili anokuvumela iintengiso zayo ukuba zivele ekuphenduleni ukukhangelwa kwe-Intanethi kweHyatt. Oku kwenza ukuba kubenzima ngakumbi kubathengi ukufumana ulwazi malunga neehotele ezikhuphisanayo, kunye nokuthelekisa kunye nokuthelekisa ulwazi lokhuphiswano, njengexabiso kunye nomgangatho, phakathi kwezi hotele zimbini.
Ngokuvuma ukungabhengezi ukuphendula kukhangelo lweempawu zabakhuphisana nabo, la matyathanga ehotele anciphise ukubanakho kwabathengi ukwenza uthelekiso olufanelekileyo phakathi kweetyathanga ezahlukeneyo zehotele ukufumana elona xabiso lihle kumagumbi abo ehotele. Oku kushiya amatyathanga ehotele kunye nolawulo lwasimahla ukugcina amaxabiso aphezulu, ngaphandle kwesoyikiso sabathengi ababona iintengiso ezikhuphisanayo.
Ukonyusa ukubamba kwabo kwintengiso yehotele, abatyholwa banyanzelisa isandla sabo ngeearhente zokuhamba ezikwi-Intanethi (ezinje ngePriceline.com okanye i-Expedia), ukubenza bangabhidi ngamagama aphambili anophawu.
Iiarhente zokuhamba ezikwi-Intanethi zifuna ukufikelela kumagumbi eehotele kunye nolunye ulwazi. Ukutshintshiselana, la matyathanga eehotele enza ukuba iiarhente zohambo zidlale ngemithetho yazo, zigcine kwintengiso yamagama aphambili anophawu, yiyo loo nto yenza ukuba abathengi bangabinakho ukubona ukhetho olufumanekayo kwiiwebhusayithi zearhente zokuhamba ezikwi-Intanethi.
I-Hagens Berman imele abathengi ngokuchasene neenkampani ezinkulu zehotele ezenza iyelenqe lokunciphisa ukhuphiswano kunye nokunyusa amaxabiso abathengi. Ukuba ubhukishe ihotele ngo-2015, 2016 okanye ngo-2017, uyakhuthazwa Joyina le ntshukumo yeklasi.
