Ukuzisa iminyaka engama-25 yamava obunkokeli obuphezulu kunye neempawu zehotele zodidi oluphezulu, ezifana neeSeasons ezine kunye Iihotele zeFairmont kunye nee Resorts, UJimmy Palmer uthatha indima yakhe entsha njengegosa eliyintloko lemisebenzi ye-Stay Cal Hospitality.
Ubuchwephesha bukaPalmer ekuvuleni nasekuveliseni ngokutsha iihotele ezine nentlanu/yedayimani kwihlabathi liphela- kubandakanywa iUnited States, iNgilane, iUnited Arab Emirates, uMzantsi Afrika kunye neCaribbean - iya kwazisa inguqu kaStay Cal ibe luphawu lokwamkela iindwendwe oluphakathi kwabathengi. iihotele ezahlukeneyo ezakhelwe ukusebenza kunye nokudlala.
Kuwo wonke umsebenzi wakhe, uPalmer wenze ubunjineli bokusebenza kwehotele kunye neeprothokholi eziqinisekisa ukugqwesa kwenkonzo kunye nokwaneliseka kweendwendwe kunye neqela, ukuzibandakanya kunye nokuthembeka. Ulwazi lwakhe olunzulu lwazo zonke iinkalo zehotele lumenza akwazi ukubonelela "ngendlela yomfanekiso omkhulu" kulawulo oluyimpumelelo lwehotele. Ifilosofi yakhe ekhokelayo kukudala imigangatho yenkonzo "egqwesileyo kwiklasi" kunye neenkqubo zokusebenza ezivelisa "inkcubeko yokugqwesa" apho iindwendwe zinandipha inkonzo enobubele, enembile ngaphezu kokulindela.
Ukholelwa ukuba, “Eyona nto ixabisekileyo yehotele ngabantu bayo. Isakhiwo zizitena nje kunye nodaka, amalungu eqela elizinikeleyo yintliziyo nomphefumlo ochaza amava eendwendwe. "
INTO ONOKUYITHATHA KWELI NQAKU:
- Palmer's expertise in opening and rebranding four- and five-star/diamond hotels throughout the world – including the United States, England, United Arab Emirates, South Africa and the Caribbean – will inform Stay Cal’s current transformation into a consumer-centric hospitality brand with distinctive hotels built for work and play.
- Throughout his career, Palmer has engineered hotel operations and protocols that ensure service excellence as well as guest and team satisfaction, engagement and loyalty.
- His guiding philosophy is to create “best-in-class” service standards and operating procedures that produce a “culture of excellence” in which guests enjoy gracious, intuitive service beyond expectations.
