I-Southwest Airlines iphumelele ukugxothwa kwenxalenye yesimangalo somdibaniso ngeeflaya e-US abathi umthwali wesaphulelo uyeka ngokungafanelekanga ukuhlonipha amakhuphoni ngeziselo ezinxilisayo zasimahla, apho amakhuphoni ayengenamihla yokuphelelwa.
IJaji yeSithili sase-US u-Matthew Kennelly e-Chicago uthe umthetho we-airline womanyano ukhusela amabango atyhola uMzantsi-ntshona wokutyebisa ngokungekho sikweni kunye nokwaphula imithetho yobuqhetseba yabathengi.
Akazange ajongane nokuphulwa kwebango lekhontrakthi, emva kokuba umphathiswa wavuma enkundleni ukuba "ulwakhiwo oluncinci" lwelo bango lunokusinda.
U-Kennelly ukwala isicelo sika-Southwest sokulibazisa ityala ngelixa ityala elifanayo e-Alabama lisalindile.
UAdam Levitt kunye noHerbert Malone, abamangali, bamangalele ngesigqibo saseMzantsi Ntshona ka-Agasti ka-2010 sokufuna abakhweli kwinkqubo yabo yexabiso leprimiyamu “yoKhetho lweShishini” ukuba basebenzise iikhuphoni zabo zesiselo sasimahla kuphela ngosuku lohambo olushicilelwe kwiikhuphoni, hayi nanini na xa befuna. . Kungenjalo la matikiti ebeya kuxabisa i-$US5 ($A4.70) lilinye.
“Isigqibo senkundla ngoku sisikhulule ukuba sitshutshise ngokungqongqo eli tyala, yiloo nto kanye ebesizimisele ukuyenza,” utshilo uJoseph Siprut, igqwetha laseChicago elimele abamangali.
Umzantsi-ntshona awuzange uphawule kwangoko.
ULevitt uhlala kwindawo yaseChicago kunye neMalone ePennsylvania. Bafake kwisikhalazo sabo iikhuphoni ezingama-45 kunye neekhuphoni ezili-12 zeziselo zasimahla, abathi baziqokelele kwaye utshintsho lomgaqo-nkqubo waseMzantsi-ntshona ushiye ungenaxabiso.
Xa ebhengeza olo tshintsho, usekela-mongameli waseMzantsi-ntshona uMike Hafner wabhala kwiblogi yenkampani ukuba "apho ukhuphiswano luhlala lunkqonkqoza (okanye lubetha) emnyango kwaye apho ukubukela umgca wezantsi kubaluleke kakhulu kunanini ngaphambili, sinetyala kubasebenzi bethu, abathengi, kunye nabaninizabelo ukufumana iindlela zokusebenza ngobukrelekrele.”
UMzantsi-ntshona uzinze eDallas, kwaye kudala unemali phakathi kwabathwali bezempilo abakhulu base-US.
INTO ONOKUYITHATHA KWELI NQAKU:
- In announcing that change, Southwest vice president Mike Hafner wrote on a company blog that “where the competition is always knocking (or banging) on the door and where watching the bottom-line is more important than ever, we owe it to our employees, customers, and shareholders to find ways to operate smarter.
- I-Southwest Airlines iphumelele ukugxothwa kwenxalenye yesimangalo somdibaniso ngeeflaya e-US abathi umthwali wesaphulelo uyeka ngokungafanelekanga ukuhlonipha amakhuphoni ngeziselo ezinxilisayo zasimahla, apho amakhuphoni ayengenamihla yokuphelelwa.
- He did not address a breach of contract claim, after the carrier conceded in a court filing that a “narrow construction”.
