Iqela leLufthansa isungule indlela enganxibelelani kwaphela nabakhweli yokuxela ukulibaziseka kwempahla kwizixhobo zabo eziphathwayo, kuthintelwa imigca emide kwiindawo zokubala ezixakekileyo zenkonzo okanye kwiiofisi. Uvavanyo lokuqala lwe-SITA lwe-WorldTracer® Service Self lubonise ukuba le nkonzo sele ibonakalisile ukuba iyathandwa ngabahambi, isibini kwisithathu sikhetha ukusebenzisa le nkonzo endaweni yokutyelela ikhawuntara yeempahla.

Ukongeza ukudibana entsha Covid-19 iimfuno zempilo, i-WorldTracer Self Service igcina iinqwelomoya nge-avareji yeedola ezili-10 kuyo yonke ingxowa ephethwe kakubi echazwe ngokususa isidingo sokwandiswa kweziseko zophuhliso ukulawula ingxelo yengxowa ezilibazisekileyo. Amanani akutshanje avela kwiNgxelo yeMithwalo ye-SITA yowama-2020 ibonisa ukuba ngelixa inani leebhegi eziphathwe kakubi kulo lonke eli shishini liye lehla kuma-45.8% ukusuka kuma-46.9 ezigidi ngo-2007 ukuya kuma-25.4 ezigidi ngowama-2019, iindleko zeli shishini beziseyi- $ 2.5 billion kunyaka ophelileyo.

UStefan Kapactsis, uMlawuli weeNkonzo zoMhlaba weDijithali eLufthansa Group, uthe: “Ngethamsanqa, iingxowa ezilibazisekileyo zinqabile. Kodwa ukuba oku kuyenzeka, sifuna ukubonelela ngamava afanelekileyo kunye nokufumana kwakhona - ngaphandle kokulinda ebhantini, emgceni kwikhawuntara eLahlekileyo kunye neFunyenweyo okanye ubize umnxeba oshushu ukulandelela ibhegi. Siyazingca ngokuba, ngesisombululo esitsha sedijithali, sinokunika la mava aphucukileyo kubakhweli bethu. ”

Emva kokuphehlelelwa ngempumelelo kwisikhululo senqwelomoya saseMunich, inkonzo yaseLufthansa ngoku isasazwe kwisikhululo senqwelomoya saseFrankfurt kwaye izakusasazwa kwihlabathi liphela kwezi nyanga zimbalwa zizayo. Inkonzo iya kuthi kungekudala ifumaneke kubo bonke abakhweli beenqwelo moya ze-SWISS kunye neAustria.

USergio Colella, uMongameli we-SITA wase-Yuropa, uthe: "I-WorldTracer Self-Service ngumzekelo ophambili wokuba thina e-SITA siyilungelelanise njani ipotifoliyo yethu ukuze ihlangabezane neemfuno ezintsha zempilo ngexesha lasemva kwe-COVID ngelixa sisenza iinkqubo kwisikhululo seenqwelomoya zibiza kakhulu. Into yokuba abakhweli bayamkele ngokukhawuleza le nkonzo kuthetha ukuba ikwaphucule namava abakhweli kwaye ikwanikezela nexabiso eLufthansa. ”

Usebenzisa i-WorldTracer Self Service, abakhweli bangafaka ingxelo yengxowa elahlekileyo kwimizuzu embalwa ngokungenisa inqwelomoya, imithwalo kunye neenkcukacha zabakhweli ngamanyathelo amane alula. Abakhweli banokulandelela iibhegi zabo kuwo onke amanqanaba ukusuka xa ibhegi ifunyenwe ukuya kuthi xa inikezelwe kwikhuriya kwaye isiwe emnyango.

INTO ONOKUYITHATHA KWELI NQAKU:

Passengers can track their bags at every step from when the bag is recovered to when it is handed over to a courier and delivered to their door.
SITA's initial trials of WorldTracer® Self Service showed that the service has already proved to be popular with travelers, with two-thirds opting to use this service instead of visiting a baggage counter.
In addition to meeting new COVID-19 hygiene requirements, WorldTracer Self Service saves airlines on average $10 for every mishandled bag reported by eliminating the need for additional infrastructure to manage the reporting of delayed bags.