Ngelishwa, rhoqo, ukuhamba, kokubili kwishishini kunye nokuzonwabisa, kubonakala kukhuthaza uxinzelelo kunokusicinezela.
Nabani na okhe wahamba uyasiqonda isizathu sokuba ukuhamba ngesiNgesi kuthathwe kwigama lesiFrentshi elithi travail, elithetha ukusebenza nzima. Ukuhamba, ngakumbi ngexesha eliphezulu, ngumsebenzi. Kweli hlabathi lixakekileyo, sijongana nokubhukisha ngokugqithisileyo kunye nokurhoxiswa kweenqwelo-moya, ukuphela kombane, kunye neemeko zemozulu.
Ukhuseleko kunye neenkxalabo zobhubhane zongeze uxinzelelo olongezelelweyo kumava okuhamba kwinkulungwane yamashumi amabini ananye. Uninzi lwabona bathengi bethu bangcono bakhathazwa koko kunokubizwa ngokuba luxinzelelo lokuhamba, kwaye nabani na obekwiholide uyazi ukuba sijongana “nokukhangela ulonwabo olucinezelayo.” Iingcali zokuhamba zihlala zikwazi ukujongana neemeko ezicinezelayo zabathengi babo. Kwelinye icala, bambalwa abantu abacinga ukuba iingcali zokhenketho kwaye ngakumbi abasebenzi abaphambili bahlala bebandezeleka kwaye olu xinzelelo lunokujika lube ziindlela zokuziphatha ezinobundlobongela (kunye nezonakalisayo).
Ngesi sizathu, uhlelo lwale nyanga lwe IiTidbits zoKhenketho inika izimvo ezininzi malunga nokuba iingcali zokhenketho zinokuwehlisa njani na amanqanaba oxinzelelo, ukuphucula inkonzo, kunye nendlela esinokuyiqaphela ngayo indlela yokuziphatha endlongondlongo okanye eyonakalisayo.
-Khumbula, umsebenzi ngumsebenzi kuphela! Amaxesha amaninzi iingcali zokuhamba ziye zizinikele emsebenzini wazo kangangokuba zide zilibale ukuba, ekugqibeleni, ngumsebenzi kuphela. Oko akuthethi ukuba akufanele sinikeze ngeyona nkonzo ingcono yabathengi, kodwa kwangaxeshanye, ungaze ulibale ukuba abaqeqeshi bohambo bangabantu kuphela kwaye abanako ukucombulula zonke iingxaki.
Yenza konke okusemandleni akho, gcina uncumo, kwaye ungoyiki ukucela uxolo, kodwa khumbula ukuba ukuba uxinezeleke kakhulu, akukho mntu ulungileyo.
-Zazi iimpawu ezilumkisayo zokuziphatha kwakho ndlongondlongo kwabasebenzi bakho. ITourism Tidbits ayiyojenali yezengqondo; nangona kunjalo, ziqaphele wena okanye abanye abanokubonisa ukuziphatha okungaqhelekanga okufana nokuguquguquka kwesityholo, amanqanaba aphakamileyo okudandatheka, naluphi na uhlobo lokuxhomekeka kwiikhemikhali, ukuzithanda okungaqhelekanga okanye okungenampilo, ukudakumba okanye ukuzilungisa okungapheliyo.
Ukuziphatha okunjalo kusenokuba sisizathu esifanelekileyo sokufuna uncedo lweengcali okanye ukukhuthaza umntu osebenza naye ukuba afumane uncedo lobuchule. Ezi zisenokuba ziimpawu zokuba wena okanye umntu osebenza naye unokuba unengxaki yoxinzelelo lwasemsebenzini olunokukhokelela ekubeni ube ndlongondlongo.
-Funda ukunxibelelana nabalingane kunye nokubuza imibuzo. Ngokuqhelekileyo abantu bakholelwa ukuba bayanceda ngokungabuzi imibuzo emininzi kwaye ngaloo ndlela bekhusela ubumfihlo bomnye.
Nangona wonke umntu enelungelo lokungathethi, ukuthetha nabasebenza nabo ngethoni eyakhayo kunokuba luncedo. Nika ingxelo eyakhayo, fumana iindlela zokubuza ukuba kukho nantoni na onokuyenza, kwaye usebenzise izivakalisi ezingafuni mpendulo “ewe-hayi” kodwa zivumele umntu ukuba aziveze ngendlela aziva ekhululeke ngayo.
-Khuthaza wonke umntu okwishishini lezohambo kunye nokhenketho ukuba abe nemithombo yangaphandle. Akukho mntu usebenza kwi-ofisi yezohambo nokhenketho okanye yezokhenketho kufuneka angabinayo indlela yokunxibelelana neesayikholojisti, abezomthetho, amaqela olawulo lomngcipheko, kunye nabasebenzi bezonyango.
Iingxaki zingenzeka nanini na. Yiba noluhlu lwabantu abanokunceda ngaphambi kwentlekele ukuze ngexesha lobunzima, wenze okuthile kunokuba uqale uzame ukufumana umntu ofanelekileyo wokucombulula ingxaki. Khumbula, iingxaki zidla ngokuza ngaphandle kwesilumkiso. Lungiselela ngaphambi kokuba kufike ingxaki.
-Khumbula ukuba ukuhlaselwa koxinzelelo olukhokelela ekuziphatheni okuchasene nemveliso kaninzi kungalindelekanga. Kuphantse kube yinto engenakwenzeka ukuqikelela ukuba kuya kwenzeka nini uxinezeleko kwimeko ethile, indlela olunokuzibonakalisa ngayo, ubukhulu bendlela abasabela ngayo kuxinezeleko, okanye uhlobo lonxunguphalo olusenokuluvelisa.
Ngesi sizathu, okukhona sisazi malunga nabasebenzi esisebenza nabo kunye neziqu zethu, kokukhona sinokuba ngcono amathuba okuba sikwazi ukumelana nengxaki xa isenzeka.
-Qaphela xa uxinzelelo lwe-post-trauma lunokwenzeka ngaphezu kweyodwa. Uninzi lwabantu lunovelwano ngengxaki yomnye umntu ngexesha lokuqala laloo ngxaki. Nangona kunjalo, iintlekele zinendlela yokuziphinda. Sisoloko silibala ukuba uxinezeleko lunokwenzeka ngomhla wentlekele, uqhawulo-mtshato okanye iholide. Ngokufuthi olu xinzelelo luguqulwa lube yimpatho ndlongondlongo echasene nabantu osebenza nabo okanye noluntu.
-Ziphe ixesha lakho. Nangona amagosa ezokhenketho ekwishishini lokuphumla, bambalwa abathabatha ikhefu okanye abafumana ixesha lokuphumla.
Sonke sidinga ixesha lokuphumla kwaye siphinde sifumane amandla ethu; oku kuyinyani ngakumbi kwimisebenzi ejolise ebantwini apho inkonzo yabathengi ithathwa njengeyona nto ibalulekileyo. Uluhlu oludumileyo lukaMaslow lwezidingo zabantu luyasebenza nakuwe. Isidingo sokhuseleko, ukhuseleko kunye nokhuseleko, umnqweno wokwakhiwa, kunye nokubaluleka kwenkululeko kuloyiko kunye nesiphithiphithi sichaphazela ubomi bomntu wonke, kubandakanywa neengcali zokhenketho.
-Ungoyiki ukucela uncedo. Amaxesha amaninzi asipheleli nje ekugubungeleni iingxaki zobuqu, kodwa ngenxa yoqeqesho lweengcali zokhenketho ekubekeni iimfuno zomnye umntu kuqala, siyasilela ukuvuma ezi ngxaki nakuthi. Abantu basabela ngeendlela ezahlukeneyo, kwaye ngokufuthi uqhawulo-mtshato, ukulahlekelwa sisihlobo esisondeleyo okanye umhlobo, okanye iingxaki zemali zinokuziguqula zibe luxinezeleko nokuziphatha ndlongondlongo.
Ngokungaqhelekanga, abantu ngamanye amaxesha baba ndlongondlongo kwabo babakhathaleleyo kakhulu okanye abaye baba luncedo kakhulu kubo. Olu gonyamelo ke luvelisa umjikelo woxinzelelo olunokuthi lutshabalalise i-esprit de corps yendawo yokusebenza.
Ukuba umntu osebenza naye uba nobundlobongela, khumbula, okokuqala, ukuba uhlale uzolile kwaye ukhusele iindwendwe zakho kunye nabanye abasebenzi. Ungaze ulibale ukuba ubundlobongela bunokutshabalalisa uluntu lwabakhenkethi. Ngaloo ndlela, zama ukuhlukanisa umntu onobundlobongela ngokukhawuleza kwaye ukhumbule ukuba imeko nganye ineempawu ezizodwa kunye nemingeni. Okokugqibela kodwa okungakuncinananga, ukuba kuyenzeka, yiba nengcali ibe ngumntu oza kuhlutha izixhobo zomntu ocinezelekileyo othatha inxaxheba ekuziphatheni ndlongondlongo.
