"Ishishini lokuhamba ngenqanawa kunye neearhente zokuhamba zinoxanduva lokunciphisa iingcinga zabathengi zokuba imali yokugibela iya kuhlala icuthiwe", umphathi weCarnival uxelele abathunywa kwiNgqungquthela yeCruise yase-UK phezolo.
Ethetha kumsitho wangokuhlwa weNgqungquthela, uDavid Dingle uthe ukuqhuba ubhukisho kwangethuba “kubalulekile”, njengoko aba bathengi kunokwenzeka ukuba babhukishe uphawu ngenxa yenkonzo kunexabiso.
Wongeze ukuba uyayiqonda into yokuba "ihlala ihenda kakhulu ukuba iiarhente ziphendule", xa iarhente yokuhamba ekufutshane inikezela ngeenqanawa ezithotyiweyo, kodwa yathi: "Yindlela yokuhamba ngenqanawa ekufuneka ime kwaye yehle ngamaxabiso anyusiweyo, hayi iiarhente zokuhamba. ”
UDingle wenze isalathiso kunciphiso lwakutsha nje kumanqanaba ekomishini olunyanzeliswe yiComplete Cruise Solution kubhukisho luka-2012. “Ukucuthwa komgangatho wekhomishini kubonakala kusisigqibo esifanelekileyo, nangona kusezintsuku zokuqala,” uvumile.
"Kodwa uninzi lweearhente zokuhamba ziya kulamkela ithuba lokuthengisa ngenkonzo kwakhona kunexabiso."
Ngeli xesha uDingle uthe kukho ithuba lokonyusa amaxabiso ngemfuno ekhulayo yokuhamba ngenqanawa yintengiso yase-UK. "Ukuba sigcina umthamo ofanayo, imfuno engaphezulu iya kulinyusa ixabiso," utshilo.
“Iiarhente zokuhamba zibalulekile kolo hambo; banokufikelela kwizigidi zabenzi beeholide. Bafuna ukutshixa ukunyaniseka kubathengi babo; ukunyaniseka yindlela ebalulekileyo yokukhula,” wongeze watsho.
INTO ONOKUYITHATHA KWELI NQAKU:
- He added that he understood that it was “often too tempting for agents to respond”, when a nearby travel agent offered discounted cruises, but said.
- “The cruise industry and travel agents have a responsibility to diminish customers' notions that fares will always be reduced”, the boss of Carnival told delegates at the UK Cruise Convention last night.
- Speaking at the Convention's evening event, David Dingle said driving early bookings was “essential”, as these customers were more likely to book a brand because of service rather than price.
