I-Arusha, eTanzania (eTN) -Ibhodi yabakhenkethi yaseTANZANIA ngoku iqhuba 'ikhosi yeenkonzo zokhathalelo lwabaxhamli beenkwenkwezi ezintlanu' kubaphathi beehotele kunye nabaphathi behotele ukulungiselela ukuvela kwamaqonga okhenketho amabini azayo.
Ngenyanga kaCanzibe noJuni kulo nyaka, eli lizwe liza kubamba inkomfa ye-Africa Travel Association kunye namahlelo asibhozo eNgqungquthela yaseSullivan. Abakhenkethi bakhulisa umnqweno wabo wokusebenzisa ezi ndibano zimbini zinkulu ukuthengisa iTanzania njengendawo enkulu yabakhenkethi.
Inkomfa ye-ATA iya kuba ngoMeyi ngelixa iNgqungquthela ye-Sullivan VIII, “Ingqungquthela Yobomi Bonke,” iya kuqhutyelwa kwikomkhulu le-Safari yaseTanzania, ngoJuni 2-6, 2008. Ingqungquthela yeSullivan yalo nyaka iya kuvuselela, ivelise kwaye iqhube ishishini, ukhenketho kunye nophuhliso olubhekiselele. EAfrika kunanini na ngaphambili.
“I-TTB ngokusebenzisana neNoesis Training Institute (NTI) kunye neTanzania Breweries Ltd ibone ukubaluleka kokuququzelela ikhosi enesihloko esithi ‘Five Star Customer Service’ yabaphathi beehotele nabaphathi baseArusha ukuze balungiselele imisitho yomibini,” yatsho iTTB Human Resource. umphathi Mussa Kopwe.
UKopwe ebethetha ngexesha lokuvalwa ngokusemthethweni kwekhosi yokwamkelwa okokuqala kwabaphathi beehotele abali-19 nabaphathi beehotele ezinkulu, ebibanjelwe kwiHotele yaseMpuma Afrika eArusha ngempelaveki.
Injongo ephambili yekhosi, wathi, yayikukuphucula amandla abasebenzi basehotele ukwanelisa i-ATA kunye neendwendwe zeNgqungquthela ye-Leon Sullivan ngelixa e-Arusha.
“Sikwaqeqeshela abasebenzi abakwinqanaba eliphezulu kwishishini lokwamkela iindwendwe indlela yokunyusa umgangatho wokuziphatha kwabasebenzi, ukwakha umsebenzi weqela kunye nokuphuhlisa izakhono zabo zokuqeqesha kwilinge lokubonelela ngeenkonzo ezikhethekileyo kwixesha elizayo,” ucacise watsho uKopwe.
Ngokwegosa le-TTB, le khosi iya kunatyiselwa nakubamkeli, abagcini bamakhaya, iiweyitala, iiweyita kunye nee-bellboys.
Ngexesha loqeqesho, umbhexeshi kunye nomlawuli olawulayo we-NTI, uMurtaza Versi, ubongoze abathathi-nxaxheba ukuba basebenzise izakhono abazifumeneyo. “Ukuba awuziqheliseli le nto uyifunde apha ndingakuqinisekisa ukuba bonke bayakufa kwiinyanga ezintathu ezizayo,” ugxininise watsho uVersi.
UStella Mung'ong'o ovela kwihotele entsha yase-Arusha uthe esi sifundo sifike ngexesha elifanelekileyo apho iinkonzo zokhathalelo lwabathengi elizweni zilisebe elikhokelayo ngokuxhokonxa izikhalazo kubathengi kwishishini leendwendwe. “Sinikwe ukuqeqesha abanye kwaye sinethemba lokuba ngale ndlela siya kunciphisa izikhalazo ezivela kubathengi bethu abathandekayo,” utshilo.
UJacqueline Mosha, osuka kwiHotele yaseNew Safari, wayenoluvo lokuba esi sifundo kufuneka sinatyiselwe kubanini beehotele ukuba injongo yaso iza kuphunyezwa. “Abanikazi beehotele kufuneka baqeqeshwe ubuncinci ii-ABCs zokhathalelo lwabathengi beehotele ukuze ziqhube kakuhle kwiihotele,” ucacise watsho.
Umanejala jikelele wehotele yaseAquiline uDouglas Minja ucele umngeni kurhulumente ukuba eze nekharityhulamu entsha yezokhenketho eza kumelana nale meko ikhoyo ngoku.
Amandla ezokhenketho
Ishishini lezokhenketho laseTanzania linamandla amakhulu. Izinto ezikhangayo zendalo ezibandakanya indawo ekhangayo, iindawo zembali kunye nezakudala, umzekelo, i-Olduvai Gorge kunye nezinye iindawo apho umkhondo wendoda yakudala yafunyanwa, zininzi. Iipaki zizele zizilwanyana zasendle; kukho iilwandle ezingangcoliswanga, kunye nezithethe ezityebileyo zamaqela ezizwe ezili-120.
Iindawo eziphakamileyo ezisemazantsi nezisemantla zizidla ngothotho lweentaba ezinomtsalane, ezidla ngokuphakama kangangeemitha ezingama-500 ukuya kwi-1,000 leemitha ngaphezu kweendawo ezizingqongileyo. INtaba iKilimanjaro kunye neNtaba iMeru ekuMntla-mpuma ziintaba-mlilo zamandulo ezifikelela kwiimitha ezingama-5,895 kunye neemitha ezingama-4,500 ngokulandelelanayo.
Uhlaza lubonakala kwi-ikhweyitha ukuya kwi-arctic edlula kufuphi nehlathi elishinyeneyo, ithafa lengca, i-savannah, indawo eyinkqantosi ukuya kwintlango, imozulu epholileyo, i-moorland, kunye nentlango ye-alpine ukuya kwikhephu elihlala lihlala kwiNtaba iKilimanjaro.
Unxweme lungaphezu kweekhilomitha ezingama-804 ubude kunye neZiqithi ezikufuphi zaseZanzibar, ePemba naseMafia. IZiqithi zibonelela ngoluhlu lwezinto ezinomtsalane zendalo, zenkcubeko, zembali kunye nezokudala. Obunye ubuncwane bendalo liChibi laseVictoria, elikwindawo yesibini ngobukhulu ehlabathini elinamanzi acocekileyo neliphuma umNayile.
Kwiipaki ezininzi zezilwanyana kunye noovimba, izilwanyana zasendle zizulazula simahla. Ziquka, emantla amathafa aseSerengeti, iNgorongoro Crater, iNtaba yaseKilimanjaro, kunye neLake Manyara. Emazantsi, iSelous Game Reserve, iMikumi, iRuaha, iGombe Stream, iintaba zeMahale kunye neepaki zesizwe zaseKatavi, kunye ne-Ugalla Complex.
Okwangoku, iSerengeti, iNgorongoro Crater, i-Olduvai Gorge, iNtaba yaseKilimanjaro, iLake Manyara, kunye nezinye iisayithi ezaziwa ngokuba yiSekethe yaseTanzania eseMantla zenza ezona ndawo zidumileyo zabakhenkethi.
Ezinye iindawo ezinomtsalane kubakhenkethi ziquka iilwandle ezinesanti emhlophe kumantla eDar es Salaam kunye neLindi emazantsi, iindawo ezingaqhelekanga "zeziQithi zeSpice" zase-Unguja nasePemba, kunye neyona ndawo ibalaseleyo yokuloba elwandle eMafia Island.
Kunxweme loLwandlekazi lwaseIndiya kukho iintsalela zeendawo zokuhlala zamandulo. ITanzania ikwabonelela ngobugcisa obunomdla kunye nobugcisa, ngakumbi imifanekiso eqingqiweyo yaseMakonde kunye nemizobo ekrolwe kwi-ebony.
Ukhenketho ngomnye weyona nto iphambili kuqoqosho lweli lizwe, ilandela emva kwezolimo. Amanani abonisa ukuba ukususela ngo-2006, ukhenketho lwenze i-17.2 yepesenti ye-GNP yelizwe.
Ehlabathini lonke, ukhenketho eTanzania lunyuke nge-12 ekhulwini ukusukela ngo-2006, ngoku lufikelela malunga nama-700,000 abakhenkethi.
