I-9 kwaba-10 babahambi banokukhululeka ukusebenzisa iipaspoti zempilo yedijithali

• Iipesenti ezingama-41 zabahambi banomdla wokubhukisha ukhenketho lwamazwe aphesheya kwisithuba seeveki ezintandathu zokuthintelwa
• Iipasipoti zempilo zedijithali zinokuba sisixhobo esibalulekileyo ekuvuleni uhambo
• Iipesenti ezingama-74 zabahambi ekuphononongwe kubo bangakulungela ukugcina idatha yezempilo yabo yokuhamba ngekhompyutha

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Uphononongo olutsha lubonelele ngeendaba ezikhuthazayo kolu shishino, nge-41% yabahambi abanomdla wokubhukisha uhambo lwamazwe aphesheya kwisithuba seeveki ezintandathu zokuthintelwa kokususwa kwemiqobo.

Isifundo sikwabonakalise ukubaluleka kokuqonda inkxalabo yabahambi malunga nobumfihlo, ukusetyenziswa ngokulula kunye nokhuseleko.

Njengoko oorhulumente kunye nomzi mveliso wokuhamba behlola izibonelelo zepasipoti yezempilo yedijithali, umyalezo ovela kubahambi ucacile: iipaspoti zempilo yedijithali inokuba sisixhobo esibalulekileyo ekuvuleni uhambo. Olu phononongo lufumanise ukuba ngaphezulu nje kwe-9 kwabali-10 (91%) abahambi kuvavanyo bathi bangonwaba xa besebenzisa incwadana yokundwendwela yezempilo yedijithali kuhambo oluzayo.

Olu phando lukhuthazayo lubonelela ngenkuthazo yokukhawulezisa izicwangciso zepaspoti yezempilo yedijithali eya kuthi incede ukujongana neenkxalabo zabahambi. Olu phononongo lubonelele ngeendaba ezimnandi kolu shishino njengoko ngaphezulu nje kwaba-2 kwabahambi abayi-5 (41%) bathi bazakubhukisha uhambo lwamazwe aphesheya kwisithuba seeveki ezintandathu zokuphakanyiswa kwemiqobo, bebonisa ukuba umnqweno wokuhamba uhlala uphezulu.

Uvavanyo lwabahambi abayi-9,055 eFrance, eSpain, eJamani, eIndiya, e-UAE, eRashiya, eSingapore, e-UK nase-US nalo belinenqaku lesilumkiso kwishishini elinabahambi abangaphezulu kwe-9 kwayi-10 (93%) abanenkxalabo malunga nendlela idatha yabo yezempilo. ukuhamba kuya kugcinwa.

Xa ubuzwa malunga nokwamkelwa ekugcineni kunye nokwabelana ngedatha yezempilo yedijithali, iziphumo zophando zibonisa:

Phantsi nje kwekota ezintathu (74%) zabahambi ekuphononongwe kubo bangakulungela ukugcina idatha yezempilo yabo yokuhamba nge-elektroniki ukuba ingabenza bakwazi ukudlula kwisikhululo seenqwelomoya ngokukhawuleza kunye nokuhlangana kobuso ngobuso.

Ngaphezulu kwesi-7 kwali-10 (72%) abahambi ekuphononongwe kubo bangakulungela ukugcina idatha yezempilo yabo yokuhamba nge-elektroniki ukuba ibenza bakwazi ukuya kwiindawo ezingaphezulu

· I-68% yabahambi bavumile ukuba baya kuba nakho ukubelana ngedatha yabo yezempilo ukuba iinqwelomoya abahamba kuzo rhoqo banikezela ngendlela yokugcina idatha yezempilo yabo yokuhamba.

Nangona ukwamkelwa ekwabelaneni ngedatha kuphezulu, icandelo lokuhamba kufuneka liqwalasele iinkxalabo zabahambi malunga nokusetyenziswa kwedatha. Ezi zinto zintathu ziphambili kubakhenkethi abanazo zezi:

Imingcipheko yezokhuseleko ngolwazi lomntu siqu luye lwangena (38%)

Iinkxalabo zabucala malunga nokuba loluphi ulwazi lwezempilo ekufuneka kwabelwane ngalo (35%)

Ukungabikho kokungafihlisi kunye nolawulo apho idatha kwabelwana ngayo (30%).

Uphando lukwavavanye ukuba zeziphi izisombululo ezinokuthi zinciphise inkxalabo malunga nedatha yezempilo yedijithali kunye nokuhamba kwikamva kwaye iziphumo zibonisile:

· I-42% yabahambi bathi usetyenziso lokuhamba olunokuthi lusetyenziswe kulo lonke uhambo luya kuphucula kakhulu amava abo okuhamba kwaye libaqinisekise ukuba ulwazi lwabo lukunye

· Iipesenti ezingama-41 zabahambi ziyavuma ukuba ii-app zokuhamba ziya kunciphisa uxinzelelo lwabo kukuhamba

· Iipesenti ezingama-62 zabahambi ziya kuba nakho ukusebenzisa usetyenziso ukugcina idatha yezempilo ukuba inkampani yokuhamba ibambisene nenkampani yokhathalelo lwempilo.

Olu phando lolwesibini kuthotho lweesaveyi zabahambi, apho uAmadeus ethatha indawo yokujonga rhoqo indlela abavakalelwa ngayo kunye neenkxalabo zabo ukunceda ishishini ukuba lakhe kwakhona uhambo ngendlela efanelekileyo. Uvavanyo lwe-Rethink Travel lwango-2020 luveze ukuba itekhnoloji inganceda njani ekwandiseni ukuzithemba kwabahambi kwaye u-Amadeus waphinda wawuphendula lo mbuzo ukuze abone ukuba ukuzithemba kwabahambi kutshintshe njani ukusukela ngoSeptemba 2020. ngoSeptemba 91.

Xa ubuzwa ukuba yeyiphi itekhnoloji eyonyusa ukuzithemba ukuhamba kwiinyanga ezili-12 ezizayo, izisombululo eziphathwayo zaqaqanjiswa njengenketho ethandwayo, kunye neetekhnoloji ezintathu eziphezulu kubandakanya:

Izicelo zefowuni ezibonelela ngezaziso zohambo kunye nezilumkiso (45%)

· Iintlawulo zeselfowuni ezingasebenzisi nxibelelwano (umzekelo, iApple okanye uGoogle Pay, uPaypal, uVenmo) (44%)

Ukubhoda okuhamba ngeselula (umzekelo, ukupasa indawo yakho yokuhlala kwifowuni yakho) (43%)

Alithandabuzeki elokuba i-COVID-19 iya kuqhubeka nokuma kwindlela esihamba ngayo kwiinyanga ezizayo, njengoko inefuthe kwezinye iindawo zobomi bethu. Nangona kunjalo kusekho ukungaqiniseki, uphando olunjengolu luqinisa ithemba lam lokuba siza kubuya ngohambo olungcono kunangaphambili. Ukusebenzisana phakathi koorhulumente nakwimizi-mveliso yethu sisitshixo sokuqalisa ngokutsha uhambo, njengoko sihambisa ulindelo lwabahambi oluchazwe kolu hlolisiso lwezempilo lwedijithali, sisebenzisa itekhnoloji elungileyo ukwenza ukuba uhambo luqhagamsheleke ngokwenyani kwaye lunxibelelane.

Olu phononongo luqaqambisa kwakhona eyona ndima iphambili eza kudlalwa yitekhnoloji kulwakhiwo lokuhamba. Silubonile utshintsho ukusukela kuvavanyo lwethu lokugqibela, njengoko abahambi ngoku bebeka ingqwalaselo ngakumbi kwitekhnoloji yeselfowuni nengachukumisiyo, iindawo ezibalulekileyo eziya kuthi ngokuqinisekileyo zomele ukuzithemba kwabahambi. Kukwabaluleke kakhulu ukubona ukuba abahambi bavulelekile kwiipasipoti zempilo yedijithali kwaye babelana ngedatha yabo njengoko behamba kuhambo, nje ukuba iindlela ezifanelekileyo zikhona. E-Amadeus, sizimisele ukwakha ishishini elingcono, kunye nabathengi bethu kunye namaqabane.