I-CHICAGO, IL - Iphaneli yeengcebiso ezizimeleyo ezenziwe ziingcali ezintandathu ze-Sigma ezivela kumashishini amaninzi ziye zaqaphela i-United ngenxa yophuculo olwenzileyo kwindlela ephendula ngayo kubathengi xa uhambo lwabo lungahambi njengoko bekucwangcisiwe. I-Global Six Sigma kunye neBusiness Improvement awards for Best Project in Achievement, Marketing, or Customer Experience yanikwa i-United ngeenkqubo ezintsha ezizibeke endaweni yokuphucula ixesha kunye nomgangatho weempendulo zayo kwimibuzo yabathengi, izincomo, kunye neenkxalabo.
"Siyayixabisa inkangeleko yophuculo esilwenzileyo ekujonganeni neenkxalabo eziphakanyiswe ziindwendwe zethu," utshilo uBarbara Higgins, usekela mongameli - iziko lokunxibelelana nabathengi. “Ngelixa i-United ithatha amanyathelo angqongqo kwinkampani ngokubanzi ukulungisa oonobangela bezikhalazo, sigxile ngokulinganayo ekuqinisekiseni ukuba iinkxalabo zisonjululwa ngokukhawuleza nangempumelelo. Eli bhaso libonisa inkqubela phambili ebaluleke kakhulu kwindawo ebaluleke kakhulu kwiindwendwe zethu, kwaye ngelixa sinebhongo kakhulu ngale mpumelelo, sijonge ekuphuhliseni ngakumbi kule ndawo. ”
Iqela eliManyeneyo lenze ishishini kunye nenkqubo yophuculo kwiZiko loQhagamshelwano loMthengi eUnited ukuphucula ixesha lokuphendula kunye nokuqinisekisa ukuba abathengi bafumana iimpendulo ezichanekileyo nezifanelekileyo kwiinkxalabo zabo. Ukulandela ukuphunyezwa, i-99.9 ipesenti yee-imeyile zabathengi zaphendulwa kwiintsuku ze-3.
I-United iphinde yahlonitshwa mva nje njengoMthwali oMntla waseMelika ngazo zombini iTTG Asia kunye noMhambi woShishino waseAsia-Pacific kwaye njengeNqwelomoya yeNdawo yasekhaya yeNkonzo yeKlasi yoShishino ngoHambo oluLawulayo.
