Umbutho wabasebenzi waseVerdi ucele uqhankqalazo e Iqela leLufthansa inkampani yokutya LSG Skychefs. Umsebenzi uya kunqunyanyiswa iiyure ezingama-24 ukuqala ngentsimbi yeshumi elinesibini kusasa ngoLwesine, we-12 kweyoMnga. Uqhankqalazo luya kuchaphazela ukulayishwa kokutya kwiindawo zaseFrankfurt naseMunich. Ngenxa yoko, iLufthansa ayizukwazi ukubonelela ngeziselo kunye nokutya okuqhelekileyo ngoLwesine kwaye mhlawumbi iintsuku ezimbini ezilandelayo.
Akukho kutya kunye neziselo ziya kunikezelwa kwiinqwelomoya zasekhaya nezaseYurophu ukuya nokubuya eFrankfurt naseMunich.
Ukutya okucuthiweyo kuya kufumaneka kwiinqwelomoya ezihamba ixesha elide ukusuka eFrankfurt naseMunich. Zonke iinqwelomoya ezihamba ixesha elide ukuya eFrankfurt naseMunich ziquka ukhetho oluqhelekileyo lokutya kunye neziselo.
I-Lufthansa iyazisola ngokuphazamiseka kwabakhweli bayo. Abathengi abadlula eFrankfurt naseMunich okanye abaqala uhambo lwabo kwezi zikhululo zeenqwelo moya banokufikelela kwizikhululo zokutya kwindawo yokuhamba kunye neyokusuka. Ezi zikhululo zokutya ziya kubonelela abathengi ngeesnacks zasimahla kunye neziselo. Ukongeza, iLufthansa iya kubuyisela iindleko (ukuya kufikelela kwinqanaba elifanelekileyo kwaye ekuboniseni irisithi) ukuba abathengi bazithengela ukutya okanye iziselo. Iziselo kufuneka zithengwe kuphela emva kokuphumelela ukhuseleko.
Nokuba ngaba inqwelomoya yondwendwe ichatshazelwa okanye ayichatshazelwa kukunqongophala kokutya: iLufthansa ibonelela abathengi bayo ngokubhukisha kwakhona simahla ukuba
• zibhukishelwe kwinqwelomoya yasekhaya yaseJamani okanye yaseYurophu iLufthansa ehamba phakathi kwe-19 kunye ne-21 kaDisemba.
• babhukishelwe kwinqwelomoya yeLufthansa esuka eFrankfurt okanye eMunich ehamba phakathi kwe-19 kunye ne-21 kaDisemba.
• itikiti likhutshwe ngomhla okanye ngaphambi kwe-18 kaDisemba 2019.
Abakhweli banokuphinda babhukishe inqwelomoya yabo ukuya kumhla omtsha kude kube (kwaye kubandakanywa) nge-5 kaJanuwari 2020 (umhla wokuhamba); indlela kufuneka ihlale injalo. Olu nikezelo luxhomekeke ekufumanekeni kwesitulo kwiklasi enye.
Kubathengi abanqwenela ukuhamba kudidi oluphantsi, iLufthansa ibonelela ngokubhukisha simahla kudidi oluphantsi olulandelayo ukuba kukho izihlalo ezifumanekayo. I-Lufthansa iya kubuyisela umahluko.
Kwiimeko ezikhethekileyo, iinqwelomoya zinokurhoxiswa. Abakhweli baseLufthansa bayacelwa ukuba bajonge ubume benqwelomoya yabo phambi kokuba bahambe. Abakhweli ababonelele ngeenkcukacha zabo zoqhagamshelwano baya kwaziswa kwangaphambili ngalo naluphi na utshintsho kwimo yenqwelomoya yabo ngeSMS okanye nge-imeyile. Iinkcukacha zoqhagamshelwano zomntu ngamnye zinokungeniswa, zijongwe okanye zitshintshwe nangaliphi na ixesha kwiwebhusayithi yenkampani yenqwelomoya phantsi “kokubhukishwa kwam”. Abakhweli banokukwaziswa ngokuzenzekelayo malunga nokutshintsha kwemo yenqwelomoya yabo ngeFacebook Messenger.
