The Iqela leempendulo ezikhawulezayo nguKhuseleko wafikelela kwabasemagunyeni kwezokhenketho eSri Lanka kubandakanya nomphathiswa wezokhenketho kunye neenkokheli zeshishini kwisithuba seeyure eyoyikekayo uhlaselo kwi ilizwe. Ukhuseleko kwezolimo lumile ukuba amagosa ezokhenketho eSri Lanka akulungele ukuphendula, utshilo uGqirha Peter Tarlow, umongameli we Ukhuseleko.com

Ukhenketho lwaseSri Lanka kungoku nje ludlula kwintlekele enkulu ngenxa yokutshatyalaliswa kwabagrogrisi be-Ista ka-2019. Abasebenzi bakumanqanaba asezantsi kwaye abasebenzi bayabekwa kwaye ezinye iihotele zivaliwe. Nangona kunjalo kule meko 'yentshabalalo nesithokothoko', isicwangciso esifanelekileyo solawulo lwentlekele kufuneka senziwe ukuze kujongwane namaxesha anzima afumanekayo. Ukongeza, kukwakho namathuba okuba ufumaneke. Iihotele kufuneka zisebenzise eli thuba ukuphinda ziphinde zisebenzise, ziphucule imigangatho yeenkonzo, zilungelelanise imisebenzi ukuze zivelise imveliso enkulu kwaye zikulungele ukuziphinda ngokwazo njengemibutho ethembeke ngokufanelekileyo kwaye ijolise kubathengi nje ukuba imeko ifikile

Akukho mathandabuzo ukuba iziganeko ezoyikekayo ezenzeka ngeCawe yePasika ngomhla wama-21^st Ngomhla we-Meyi 2019 zazingazange zibonwe eSri Lanka, kwaye mhlawumbi nakwingingqi yase-Mpuma ye-Asiya, apho abantu abamsulwa abangama-250 baphulukana nobomi babo, beshiya abanye abangama-500 okanye nangaphezulu. Ngokulandela iingcebiso zokuhamba ezibekwe ngamanye amazwe angama-20 + ngokuchasene nokuya eSri Lanka, ishishini lezoKhenketho kungoku nje litshatyalalisiwe, ngokuhlala kwamanye amazwe esiqithi ngokubanzi malunga ne-10-12%.

Ishishini lokhenketho lwasekhaya belikwazi ukomelela nangona bekukho imozulu yombambano wangaphakathi weminyaka engama-25, 9/11, SARS, umkhuhlane weentaka kunye neTsunami. Nangona kunjalo, kuyabonakala ukuba le ngxaki 'ingumama wazo zonke iingxaki'. Iihotele phantse azinalutho kwaye amakhulu abasebenzi abangaqhelekanga baye badendwa. Nabasebenzi abasisigxina banikwa ikhefu elinyanzelekileyo kwaye bagoduswa. Intlawulo yeenkonzo yehlile, kwaye abasebenzi, abaqhele ukusetyenziswa kwentlawulo yeenkonzo zabo ukuba bongeze imivuzo yabo yenyanga, ngoku bazifumana besengxakini enkulu yemali, bengakwazi ukufikelela kuzo zombini iziphelo. Iihotele ezininzi zilwa nemicimbi yokungena nokuphuma kwemali, nangona urhulumente ebhengeze oku, angazisa ukuphumla. Konke oku kudala imeko-bume yesithokothoko nesithokothoko, nenqanaba lokukhuthaza libetha ezantsi.

Ukuphendula kule ngxaki kuqala umntu kufuneka amelane nentlekele aze aphendule kwimfuno yangoko kwaye alawule impendulo eyiyo ngokufanelekileyo

Kuya kuba kuhle ukuba uthathe ixesha elithile kwaye uvavanye ukuba ingaba konke oko 'kuyintshabalalo kunye nobumnyama'? Ngaba akhona amathuba okufunyanwa kolu hlanga? Amadoda amaninzi afundileyo athe kukho amathuba okufumaneka kuzo zonke iimeko ezinzima. Ke kukho amanyathelo amaninzi anokuthathwa kwinqanaba leengcambu.

1.0 Ukulawula impendulo kwiNgxaki

1.1 Iqela loLawulo lweeNtlekele

Impendulo yokuqala kukuseta iqela elincinci lokulawulwa kweentlekele kumagosa aphezulu ekufuneka ehlangane phantsi kosihlalo womphathi suku ngalunye lokuphonononga nokucwangcisa usuku olulandelayo.
Yonke into kufuneka ixoxwe ngokuphandle kwaye izigqibo ezicacileyo kufuneka zenziwe ngokugqibeleleyo.
Imeko yezokhuseleko kufuneka ihlaziywe kwaye iphononongwe ngononophelo
Iintatheli ziya kuqala ukubiza uhlaziyo. Kufuneka kubekho umntu othetha into enye kuphela ekuphenduleni yonke imibuzo njengoko kusengqiqweni ukuba nendawo enye yokujongana neendaba noonondaba.
Ukulandela umkhondo wokuhlala, ukufika kunye nobuzwe, uhlobo lokubhukisha, ukubhukisha phambili kunye nokucinywa mihla le ukubona izinto ezivelayo

1.2 Ubudlelwane noluntu

Ngokwesiqhelo, yonke imisebenzi ye-PR kunye nonxibelelwano ishiyelwa abasemagunyeni bezoKhenketho ngexesha lentlekele. Nangona kunjalo, kukho i-PR eninzi enokwenziwa kwinqanaba lokusebenza ngokukodwa ukunceda inkqubo yokubuyisela kwimeko yesiqhelo.

Uninzi lwabathengi behotele banokunxibelelana ngqo nehotele ukuze bafumane imeko.
Nyaniseka kwaye uthembeke kunxibelelwano lwakho
Caphula imithombo eyiyo
Zama ukuthumela uhlaziyo lwakho lwehotele kule meko kuluhlu lwabaposelwa abathengi kwiihotele rhoqo ngeveki. (Uninzi lweehotele zineenkqubo ezifanelekileyo zeCRM eziza kuba nedatha yabathengi)
Thumela amabali amnandi avela kubakhenkethi abakwihotele abakonwabela iSri Lanka ngoku. Ngokukhetha sebenzisa iiklip zevidiyo kunye nokutya okukhoyo
Sebenzisa iphepha lehotele u-Facebook kunye newebhusayithi. kunye neminye imithombo yeendaba zentlalo enje nge-Twitter, i-Instagram, njl.njl. ukuphuma amabali amnandi
Nweba ukuphinda abathengi kwaye ubonelele ngeephakeji ezizodwa (Zisa umhlobo kwaye ufumane i-25% isaphulelo)

1.3 Ukuhamba kwemali

Emisebenzini, imali ihlala iyinkosi, kodwa ngakumbi ngexesha lobunzima.
Yiya kuyo yonke inkcitho kwaye unciphise konke ukuphuma okungabalulekanga.
Lungiselela uhlahlo-lwabiwo mali lwentlekele lweenyanga ezi-3 kwaye ulandelele oko. Lonke uhlahlo-lwabiwo mali lwangaphambili ngoku luza kuphinda lusetyenziswe
Ulibale malunga ne-ARR's ADR's kunye neNzuzo. Jonga nje ukuhamba kwemali. Imali ibalulekile ngeli xesha
Ukuphonononga ukuhamba kwemali yonke imihla
Gxila kuqokelelo lwamatyala.
Ukubeka iliso ngakumbi kumaziko etyala

1.4 Abasebenzi

Abasebenzi yeyona nto ibalulekileyo ehotele.
Ke ngoko gcina abasebenzi kwilogo. Baya kuba nexhala malunga nento eza kwenzeka kubo, ke ukunxibelelana nabo kubalulekile.
Ukuqhuba iintlanganiso zabasebenzi rhoqo
Ngelishwa, ekusebenzeni, kuya kufuneka unqumle kubo bonke abasebenzi bethutyana kunye nezinto eziqhelekileyo
Ukuba nabasebenzi abambalwa kule ndawo kuya kunciphisa iindleko zokutya kunye nezinye iindleko zabasebenzi ezifana nokuhlamba iimpahla ngokufanayo
Nika kwaye ugqibe yonke ikhefu eliqokelelweyo labasebenzi abasisigxina.

1.5 Ukugcinwa kunye nokugcinwa

Inkcitho kwezi ndawo zezona zilula ukusika, ngamanye amaxesha ngeendleko ezinkulu kwixesha elide. Ke ugxininiso kufuneka lube 'kulawulo lwendleko' ngononophelo kunokuba 'kususwe iindleko'

Lumka uthintele umsebenzi kwezi ndawo
Amagumbi ngokulula ayavalwa abe yinto yokungunda kunye nokuhamba kwexesha, kubiza ngaphezulu ekuhambeni kwexesha ukuzilungiselela ukusetyenziswa ngokufanelekileyo, xa ishishini lijika.
Kufuneka zisasazwe rhoqo, zisuswe uthuli kwaye zicocwe
Umsebenzi obalulekileyo wolondolozo kufuneka uqhubeke.
Indawo ehotele egcinwe ngaphandle kwesiseko esisiseko iya kufuna amagalelo amakhulu ukuqala ukusebenza ngesiqhelo emva kokuvalwa kwexesha elide.
Izityalo zokumisa umoya kufuneka ziqhutywe iiyure ezimbalwa, kunye neenkqubo zamanzi zihlolwe rhoqo.
Ke ngoko abasebenzi bamathambo kufuneka bahlale besebenza ngokuqhubekayo kwezi ndawo

2.0 Ukufuna amathuba

2.1 Abaqeqeshi nabasebenzi bezakhono

Ngamaxesha aqhelekileyo okusebenza, yinto eyaziwayo ukuba uqeqesho lwabasebenzi ngendlela esemthethweni luthatha isihlalo sangasemva. Ngemisebenzi exakekileyo eqhubekayo, uninzi lweehotele zixhomekeke kuqeqesho olungekho sesikweni emsebenzini ngaphandle kolawulo oluncinci.

Kukwaziwa ukuba ukhenketho lwaseSri Lanka luphulukana nomphetho walo kukhathalelo lwabathengi. Uncumo lokwamkela olufudumeleyo kunye nenkonzo yobungcali kunye nobuhlobo iya isiba mbi, kwaye leliphi ixesha elingcono kunexesha lokuphumla ngexesha lobunzima obufana noku, ukulungisa lo mbandela.

Kungoko ukuzola ekusebenzeni okwenziwe yingxaki lelona xesha lilungileyo lokuqalisa ngezifundo zengozi kunye noqeqesho lwezakhono ezahlukeneyo, (zombini ezenziwayo / ezinobungcali nezithambileyo) ngendlela emanyeneyo necwangcisiweyo.
Iintsilelo ezithile ezichongwe yingxelo yabathengi nazo zinokuqwalaselwa.
Uqeqesho kufuneka lube ngaphezulu kwemigca esesikweni, kunye negumbi lokufundela kunye neeseshoni zokudlala / zokulinganisa
Ngabasebenzi abaqeqeshwe kakuhle, xa ishishini lichacha, umbutho unokuphakamisa ukhuphiswano kunikezelo lweenkonzo.

2.2 Umsebenzi omkhulu wokugcina / wokuhlaziya

Kuyo nayiphi na imisebenzi yehotele kukho inani leeprojekthi zobunjineli zombini ezitsha kunye neziphuculo, ezihlala zimiswa ngenxa yoxinzelelo lwemihla yokusebenza. Ngamanye amaxesha ezi projekthi zihlehliswa ngenxa yokuphazamiseka kunokubangela iindwendwe kunye nokungakwazi ukuvala amagumbi. Ke ngoko ngexesha elinje ezinye zeeprojekthi zinokuphunyezwa.

IUkufakwa kweepaneli zelanga, ukuphinda ubushushu bomoya obandayo imigca yamanzi ebandayo, ukugcinwa okupheleleyo kweebhoyili, iinkqubo zamanzi ashushu zezinye zeendawo ezinokuthi zijolise kuzo
Ukuphuculwa nokulondolozwa ngokupheleleyo kwezi nkqubo kuya kukhokelela ekusebenzeni okuphezulu kokusebenza kwixesha elizayo
Ewe kunjalo, oku kuya kuxhomekeka kwimali ekhoyo ekhoyo ukuze kwenziwe lo msebenzi ngeli xesha.

2.3 Ukuphonononga zonke iinkqubo neenkqubo

Ngexesha lokuxakeka ngesidingo solawulo. Iinkqubo ezininzi kunye neenkqubo zaziswa apha endleleni, njengoko kwaye xa kuvela imiba ekusebenzeni kwemihla ngemihla. Zonke ezi zinto zongezwa ngokuhamba kwexesha kwaye zibangela iingxaki kunye ne-bureaucracy, ngamanye amaxesha kuthintela inkonzo elungileyo yabathengi kunye nemveliso.

Ukuphonononga zonke iinkqubo zokusebenza kunye neenkqubo zokuphelisa imiqobo kunye nokugxila ekuphuculweni kwemveliso kunye nokwenza lula.
Yenza isifundo somsebenzi ukuphonononga zonke iinkqubo zomsebenzi kunye nokuphucula / ukutshintsha njengoko kufuneka.

2.4 Ukujongwa kwakhona kweentloko zokusebenza

Kuyafana kwiinkqubo kunye neenkqubo eziqokelelana ngokuhamba kwexesha, alikho ixesha elininzi elichithwayo kufundwe ukuhlalutya imida yokusebenza kwimisebenzi eyahlukeneyo ekusebenzeni. Ixesha lokuphumla elifana nale ngxaki linika ithuba elifanelekileyo lokuphonononga imisebenzi edlulileyo kunye nemisebenzi yokucheba.

Hlaziya intsebenzo yenyanga edluleyo kunye nemida yokusebenza yokufunda
Ukuphonononga nabaphathi abachaphazelekayo ngendlela ezinokuphuculwa ngayo imida.
Ukuphonononga kulungiswe kwaye kutsalwe iplagi kwizinto ezingezizo ezisisiseko.

2.5 Gxila kuzinzo

Uphuhliso oluzinzileyo lokhenketho lukhokelo lwexesha elizayo lokhenketho kwihlabathi liphela. Ukuba lilizwe elisikelelwe ngodidi lobuhle bendalo, ukhenketho lwaseSri Lanka, ke ngoko, kufuneka lujolise ekulandeleni iindlela ezifanelekileyo zokusetyenziswa ngendlela efanelekileyo (SCP). Ixesha lokuphumla ngexesha lobunzima linika ithuba lokusebenza kule ndawo

Yenza uphicotho lwamandla kwiindawo ezithile
Qeqesha abasebenzi kwi-SCP efanelekileyo
Misela amaqela olawulo lwamandla kwisebe ngalinye
Ukuphonononga nokuphucula ukurekhodwa kwedatha

Izigqibo ze-3.0

Kucacile ke ngoko ukuba ixesha elingenzi nto ebunzimeni likhulula ixesha labasebenzi abaphambili ukuba bagxile ngaphakathi kwaye baphonononge ukusebenza ngokukuko, nto leyo eya kuthi ityeshelwe mihla le kunye nochuku kwishishini leenkonzo.

Kungoko zonke iihotele kufuneka zithathe eli thuba ukugxila kule miba kwaye zihlengahlengise ukusebenza kwazo ukuze xa kuguquka imeko ifikile, umbutho uya kuba ngumntu othembekileyo, ojolise ngakumbi kubathengi, okhuphisanayo nonxibayo.

INTO ONOKUYITHATHA KWELI NQAKU:

Impendulo yokuqala kukuseta iqela elincinci lokulawulwa kweentlekele kumagosa aphezulu ekufuneka ehlangane phantsi kosihlalo womphathi suku ngalunye lokuphonononga nokucwangcisa usuku olulandelayo.
In responding to this crisis firstly one has to come to terms with the calamity and respond to the immediate need and then only manage the crisis response properly.
There is no doubt that the terrible events that unfolded on Easter Sunday on 21st May 2019 were unprecedented in Sri Lanka, and possibly even in the South East Asian region, where some 250 innocent civilians lost their lives, leaving another 500 or more injured.