Uphononongo ludiza ukuba i-90% yabaphathi ngokubanzi kwiihotele zaseThailand ngamadoda nangona eli shishini lizele ngabaphathi ababhinqileyo abaqeqesheke kakhulu. Umsitho obalulekileyo wokubuk' iindwendwe e-Phuket ojolise ekuqondeni ukuba kutheni abasetyhini besahlangabezana nemiqobo yokuqhubela phambili nomsebenzi kunye nokulingana ngokwesini okuphezulu kwi-ajenda yeehotele zaseThailand.
Isindlekwe eDusit Thani Laguna Phuket, “Mind The Gap” ihlanganise abathunywa beshishini abangaphezu kwe-100 ukuze basombulule imiceli mngeni ejongene nabasetyhini basehotele eThailand. Ngelixa uninzi lwamaqela ehotele anemigaqo-nkqubo ebanzi ebekiweyo yokuqinisekisa ubandakanyo kunye neyantlukwano, kwaye ngaphandle kwenyani yokuba abasetyhini baxelwa ukuba baphendule ngaphezulu kwe-53% yabasebenzi behlabathi jikelele, uphononongo lwakutsha nje olwenziwe yi-C9 Hotelworks lufumanise ukuba i-90% yabaphathi jikelele Iihotele zaseThai ngamadoda. Oku kuthetha ukuba kwindawo ethile kwiindlela zabo zomsebenzi, abafazi babetha isilingi yeglasi.
Le ayisiyongxaki kuphela eThailand. Enyanisweni, iThailand ithathwa njengelinye lamazwe anenkqubela phambili ngokulingana ngokwesini. Ikota enye (25%) yeenkampani zeFortune 500 ebukumkanini zinabafazi abakwizikhundla zobunkokeli, xa kuthelekiswa nesi-8% kuphela kwihlabathi.
Kodwa kutheni, kwiNkulungwane yama-21, la manani ahlala engalingani kwicandelo lehotele kwaye ngawaphi amanyathelo ekufuneka iinkampani ziwathathe ukukhulisa amandla okuba ngamaqabane azo abhinqileyo? Ngaba amaziko afanelekileyo enkxaso akhona ukuze abasetyhini balungelelanise ikhondo lomsebenzi kunye nosapho? Kwaye okona kuxhalabisayo, ngaba ishishini lehotele lisaphenjelelwa lucalucalulo lwakudala, olunamabhinqa anamandla ajongwa “njengamabhongo” okanye “amabhongo angaphaya”?
Ngaphezu kwe-100 labathunywa – amadoda nabafazi – bebekho
Ingqondo Umsantsa uphendule le mibuzo ibalulekileyo kuthotho lweengxoxo kunye neendibano zocweyo ezazama ukucela umngeni ukucinga kwemveli kunye nokudala izisombululo ezinokusetyenzwa. Abazimasi baquka ezinye zeenkokheli zabasetyhini abaziwayo kweli shishini, kubandakanya abaseki beenkampani, abalawuli kunye neeGMs zehotele, uninzi lwabo oluye lwajongana nocalucalulo ngexesha lomsebenzi wabo. Baye badityaniswa ngabafundi abanobubele kunye nabafundi abaphumeleleyo abaxhalabile ngokufanelekileyo malunga nokuhlangabezana nemiba efana nezithuba zemivuzo yesini kunye nokuziphatha ngokwesini xa bengena kweli shishini.
Izihloko zibandakanya uphuhliso lweendlela zekhondo lomsebenzi ukuya kwiindima zobunkokeli eziphezulu, inkxaso kunye nezibonelelo ezifumanekayo kubasetyhini kwishishini lokwamkela iindwendwe, ixabiso lokucebisa kunye nemfundo, indlela yokugcina impilo yengqondo, kunye nokufikelela kwibhalansi elungileyo yobomi bomsebenzi. Umnyhadala wesiqingatha sosuku waziswa nguBill Barnett, uMseki kunye noMlawuli oLawulayo weC9 Hotelworks, kwaye umodareyithwe nguSumi Soorian, uMlawuli oyiNtloko we Iihotele zasePhuket Umbutho.
“Kulihlazo ukuba sisathetha ngalo mbandela kwiNkulungwane yama-21.”
USumi Soorian, uMlawuli oyiNtloko wePhuket Hotels Association, waqhubeka: “Ucalucalulo ngokwesini alufanele lubekho ehlabathini namhlanje; sineenkokeli zehlabathi ezinempumelelo zabasetyhini kunye nezopolitiko, abongameli beenkampani kunye nabalawuli, ama-philanthropists, izazinzulu kunye nabanye abaninzi. Abasetyhini akusekho mfuneko yokuba bazibonakalise. Kwaye nangona kunjalo, iihotele ezilithoba kwishumi abaphathi jikelele baseThailand basengamadoda. Ngoba? Ngokusingatha i-'Mind The Gap', besifuna ukutyhala i-ajenda yesini, sibuze imibuzo enzima kwaye sinyanzelise iinkampani ukuba zithathele ingqalelo. Abasetyhini abancinci abangena kwishishini namhlanje kufuneka bazive bexhotyisiwe kwaye bekhuthazekile; kufuneka bakwazi ukonwabela umsebenzi wobuchwephesha onentsingiselo nongenatyala. Ndiyathemba ukuba imiba ephakanyiswe namhlanje iza kubanceda bafezekise oku,” wongeze watsho.
Uninzi lwabathunywa luphinde lwathatha eli thuba lokwabelana namabhinqa aselula ngeengcebiso zawo kwishishini leehotele. UPamela Ong, owazisa ngenkqubo yakhe yokucebisa abasetyhini, ucebise abo bebezile ukuba “bakhwebuke kwiimpembelelo ezimbi kwaye bangqonge unxibelelwano oluhle lwenkxaso yoontanga, abahlobo kunye nosapho,” ngoxa uSornchat Krainara wabongoza abathunywa ukuba “bathethe ngokuvakalayo [kwaye] bangathethi ngokuvakalayo. uzijongele phantsi.” U-Isara Pangchen, ofumene isifundi kwiNkqubo yaBaphathi Jikelele yeYunivesithi yaseCornell, ukhuthaze abasetyhini ukuba “basoloko befumana ithuba lokufunda, ukufunda nokuphucula.”
Iinkokeli eziphezulu zokubuka iindwendwe, abafundi abaphumeleleyo kunye nabafundi baye badibana kwiMind The Gap eyayisindlekwe yi Phuket Hotels Association ngentsebenziswano ne-C9 Hotelworks, i-Delivering Asia Communications, kunye ne-Dusit Thani Laguna Phuket.
INTO ONOKUYITHATHA KWELI NQAKU:
- While most hotel groups have broad policies in place to ensure inclusivity and diversity, and despite the fact that women are reported to account for more than 53% of the global hospitality workforce¹, a recent study by C9 Hotelworks found that 90% of general managers in Thai hotels are male.
- Topics included the development of career paths to senior leadership roles, support and resources available for women in the hospitality industry, the value of mentoring and education, how to maintain mental wellbeing, and achieving a positive work-life balance.
- But why, in the 21st Century, do these figures remain so uneven in the hotel sector and what steps do companies need to take to maximize the potential of their female associates.
