Ukuqala namhlanje (ngoSeptemba 1), iSebe lezoThutho liqala kwideshibhodi entsha echaza iintlobo zeendawo zokuhlala ezinikezelwa yinkampani yeenqwelo moya xa kukho ukulibaziseka okanye ukurhoxiswa kulawulo lomthwali.
Ngoku abakhweli baya kuba nakho ukubona indlela iinqwelomoya ezidibana ngayo.
Merika, Delta Air Lines, Jet Blue, United kunye Kumzantsi baphinde babhala zonke iipolisi zabo ukuze abakhweli baqonde ngokulula ukhuseleko lwabo.
Kwi-EU, abakhweli bakhuselwe phantsi kwe-EC261, ehlala iyenye yawona malungelo abanzi abakhweli bomoya ehlabathini – aquka ukulibaziseka, ukurhoxiswa kunye nokubhukisha ngokugqithisileyo.
Ngaba i-US idinga i-EU-style yamalungelo abakhweli bomoya endaweni?
Yintoni enokwenzeka emva kwee-fiascoes zokuhamba ngenqwelomoya kweli hlobo?
Emva kwehlobo lesiphithiphithi sokuhamba e-US, abathengi bayakhungatheka njengoko abaninzi baye bazibonela ngokwabo ukuba kunzima kangakanani ukufumana imbuyiselo evela kwiinkampani zeenqwelo moya xa kukho ukuphazamiseka kwendiza.
ISebe lezoThutho lase-US lipapashe isindululo esitsha esijolise ekwandiseni amalungelo omthengi xa kufikwa kukuphazamiseka kwendiza (ukurhoxiswa, ukulibaziseka kweyure ye-3 +), ukwenza imbuyiselo epheleleyo yeenqwelomoya zasekhaya kunye nezamazwe aphesheya kulula ukuzifumana.
Kuba oku kusekwinqanaba lesindululo, akukho nto isayiniweyo emthethweni okwangoku - uhlengahlengiso kusenokwenzeka ukuba lwenziwe ngaphambi kokuba luqinisekiswe, kodwa okwangoku kubonakala ngathi kuyathembisa kwaye iinqwelomoya zase-US zivakalise inkxaso yokuqala kwimigaqo-nkqubo ecetywayo.
Loluphi uhlobo lwemimiselo emitsha (ukuba ikhona) esengqiqweni?
Ukusebenzisa iYurophu njengomzekelo apho i-EC261 isendaweni yokukhusela amalungelo omgibeli womoya, isethi yemimiselo efanayo inokwenzeka e-US kwaye yintoni i-DOT ecebisa ngayo ukubonelela abakhweli ngembuyekezo epheleleyo xa kwenzeka ukuphazamiseka kwendiza.
I-EC261 ime kwakhona njengomzekelo wamanye amazwe aquka iKhanada, i-UK, iTurkey kunye ne-Ukraine - i-US kufuneka ibe yilandelayo elandelayo.
I-EC 261 ibonakalise impumelelo kwi-EU malunga nokuphucula umgangatho wenkonzo yomoya. Imakethi ye-EU inolibaziseko olude olu-3x olumbalwa kunomlingani wayo wase-US. Iingcali zoshishino zikholelwa ukuba esinye isizathu esibalulekileyo somahluko bubukho bolawulo lwamalungelo abakhweli bomoya - okanye ukungabikho kwawo e-US Ngokolunye uphononongo, i-EC261 ikhokelela ngokuthe ngqo kwi-5% yolibaziseko olumbalwa.
Umthetho ofana ne-EC261 ayiyondleko enkulu kwiinqwelomoya okanye kubakhweli - yongeza nje ngaphezulu kwe-$1 ngetikiti ($1.06).
Nangona ngokophando, i-89% yabahambi bakulungele ukuhlawula inxalenye yeendleko zabo zetikiti kumalungelo omkhweli womoya (APR).
Iziphazamiso, kwelinye icala, zibiza abakhweli bomoya ngaphezulu. Ukuphazamiseka kwe-Flight kubiza i-airlines ye-8.3 yeebhiliyoni zeedola, kwaye abakhweli i-$ 16.7 yezigidigidi ngonyaka.
Yaye ziya kubachaphazela njani abahambi ngenqwelo-moya?
Abahambi ngeenqwelomoya kunye nokukhathazeka kwabo ngesiphithiphithi seenqwelomoya kwezi nyanga zimbalwa zidlulileyo yaba yimbangela yokutyhala amalungelo abakhweli bomoya e-US Bamele ukuxhamla ekuphunyezweni komthetho omtsha ofana ne-EU's EC261.
Ukuphepha ukuphazamiseka kwenqwelomoya kunye nokufika ngexesha zezona zinto zibalulekileyo ekwanelisekeni kwabahambi, ngokophononongo lweLufthansa.
Ukulungiselela imithetho enyanzeliswayo, eyomeleleyo kunye nethembekileyo kuya kubangela ukuhla kwamanani okuphazamiseka kunye nokunyuka kokwaneliseka ngokubanzi kwabathengi.
I-EC261 nayo yaphelisa ingxaki yokubhukisha kakhulu eYurophu, okusengumba e-US EYurophu, i-91% yabakhweli ixhasa umthetho okhoyo (iyure ezi-3) kwaye i-75% yabo bacinga ukuba umda wembuyekezo yokulibaziseka kwendiza kufuneka ube. ithotyiwe.
INTO ONOKUYITHATHA KWELI NQAKU:
- Air travelers and their frustrations with the airline chaos over the last few months were the catalyst for the push for air passenger rights in the U.
- Using Europe as an example where EC261 is in place to protect air passenger rights, a similar set of regulations is possible in the U.
- Starting today (September 1), the Department of Transportation is debuting a new dashboard detailing the types of accommodations that airlines provide to customers in the event of a delay or cancellation within a carrier's control.
