Umbhalo we-IATA: Amanqaku ka-Alexandre de Juniac kwiSimpoziyam yaBakhweli beHlabathi

Kuluyolo ukuba seDubai. Enjani yona indawo entle yeNgqungquthela yabakhweli beHlabathi. Kumda ophambili wotshintsho oluninzi kwishishini lethu. Sibulela kakhulu kummkeli wethu-i-Emirates Airline-kunye nabo bonke abaxhasi abenze lo msitho waba nokwenzeka.
Umkhweli yeyona nxalenye ibalulekileyo yeshishini lethu. Ngaphandle kwabo, asiyi kuba nashishini!
Ndimele nditsho, ukuba ndiyawuthanda umxholo weSimpoziyam yabakhweli beHlabathi: ukusungula ngcono kunye. Oku kuthetha ngendima ye-IATA njengamandla okuqhuba izinto ezintsha—ingakumbi ngemigangatho yehlabathi. Ibalaselisa imfuneko yotshintsho. Kwaye kuthetha ukuba ubambiswano lubalulekile ukuhlangabezana neemfuno zabakhweli ngoqhagamshelwano olukhuselekileyo, olukhuselekileyo, olusebenzayo noluzinzileyo.


Ndimtsha kwi-IATA. Namhlanje lusuku lwam lwe-48 ndisemsebenzini. Kakade ke, umxholo wakhethwa kwakudala ngaphambi kokuba ndifike. Ngoko ndivumele ukuba ndazise enye ingcamango eyongezelelweyo-isantya.
Isantya sotshintsho siyakhula. Ukugcina up ngumngeni omkhulu kwishishini eliphambili kuqala kufuneka lihlale likhuselekile. Ukhuseleko alulinganiswa ngesantya. Kwaye irekhodi lethu eligqwesileyo kukhuseleko sisiphumo sengqondo egxile kwimigangatho yehlabathi kunye neminyaka yamava. Iimfuno zabakhweli, nangona kunjalo, zivela ngokukhawuleza ngakumbi. Kwaye lugqatso lokwenyani ukuhlangabezana nolindelo lwabo.
Ikwalugqatso lokuhlangabezana namanani abo akhulayo. Ngokoqikelelo lwethu lwamva nje lweminyaka engama-20 yoqikelelo lwabakhweli—apho uBrian Pearce, ingcali yethu yezoqoqosho iza kuthi thaca kungekudala—silindele ukuba abantu abamalunga ne-7.2 yeebhiliyoni babhabhe ngo-2035. Bamalunga nokuphinda kabini inani lalo nyaka.
Ziindaba ezimnandi ukuba abantu abaninzi ngakumbi baya kuxhamla kunxibelelwano lwehlabathi. Kukho ithuba elikhulu lokukhula kwethu. Kwaye oko kuya kusasaza izibonelelo zentlalo noqoqosho lwezomoya. Kodwa kukho imingeni. Ndingathanda ukwabelana ngezimvo zam ngezinto endicinga ukuba zezona zintathu zicinezela kakhulu kule ndibano:
Singamqonda njani umkhweli ngokwaneleyo ukuba angadibana okanye agqithe kulindelo lwakhe?
Singazisasaza njani ngokufanelekileyo iimveliso zohambo ezizezakho?
Kwaye, ngaba sinokuqiniseka ukuba iziseko zethu ezisisiseko zinokuhlangabezana nokukhula?
Ukuqonda kunye nokuhlangabezana nokulindelweyo sisiseko
Njengomhambi kwaye ke njenge-CEO ye-Air France-KLM, ndibone utshintsho oluziswe yi-IATA yokwenza Lula inkqubo yeShishini (okanye i-StB njengoko yaziwa). I-intanethi ivule amatikiti e-e-tiketi, ukungena kwiwebhu, ukupasa okunebhakhowudi kunye nabakhweli abaxhotyisiweyo ngokuzinceda. Kwaye yayiyinguqu ekhawulezayo. Ngo-2004 itikiti le-elektroniki laliyinto entsha. Namhlanje amatikiti ephepha adla ngokufumaneka kuphela kwiimyuziyam. Kwaye i-Fast Travel self-service options-kwaye imveliso yemizamo yethu "yokwenza lula iShishini" ithathwa njengento ekhulayo yabahambi.
Ewe, ukuthengisa amatikiti kunye nokuqhuba abahambi ngokufanelekileyo akuthethi ukuba siyabazi abathengi bethu kwaye siyasabela kwiimfuno zabo. Kwakungekudala ukuba ubudlelwane kunye nomthengi buqale xa yena okanye wayevela kwisikhululo seenqwelomoya ukuze ahlole. Yaye ukuqonda kwethu oko babekulindele kwakulinganiselwe. Kwaye oko akuzange kuncedwe yimbali yethu-apho uninzi loovulindlela bethu bokuqala baphuhliswa njengamashishini obugcisa aqhutywa ziinjineli. Babeka isiseko sokhuseleko lwethu olugqwesileyo.
Njengoko ukhuphiswano lusanda, imfuno yenkonzo enkulu yabathengi yaphakamisa uluhlu oluphambili. Namhlanje, njengalo naliphi na elinye ishishini, iinqwelo-moya zifuna amaqela alungeleleneyo. Ngeenkqubo zethu zokubhabha rhoqo kunye neminye imisebenzi sinolwazi oluninzi malunga nabakhweli bethu. Ngenxa yoko, igalelo esixhomekeke kumasebe ethu entengiso ukuba linikezele linamandla kakhulu. Impumelelo ivela ekuqondeni ulwazi esinalo kubathengi bethu ukuze sakhe ubudlelwane obuluqilima nebrand yethu. Ubudlelwane bentengiselwano obuqala ngokubeka indawo kwaye buphele xa umkhweli eqokelela imithwalo yakhe ekupheleni kwenqwelomoya akwanelanga.

Kufuneka sijolise kubudlelwane bexesha elide kunye nabathengi bethu ukuguqula iinqwelomoya ukusuka kubaboneleli bohambo lwempahla yorhwebo zibe ngamaqabane ohambo aqhelekileyo.
Sifika njani apho? Ngokombono wam, ukudibanisa ubuchwephesha bokuthengisa, iteknoloji yonxibelelwano oluphambili kunye nohlalutyo lwedatha enkulu lunamandla. Ukuyifumana ngokufanelekileyo kudala ulwazi olunzulu kubathengi bethu. Kwaye ngokusebenzisa oko sinokukhulisa ishishini ngokuvuselela imfuno.

Ukucaca, andithethi ngophuhliso lwenethiwekhi. Leyo yinzululwazi ngokwayo. Endaweni yoko, ndithetha ngophuhliso lwamava omthengi-ngaphambi kokubhuka, kwisikhululo seenqwelomoya, kwinqwelomoya kwaye emva kwexesha elide befikile kwindawo abaya kuyo. Esi sesinye sezifundo ezifundwa ngabathwali bothungelwano kwicandelo leendleko eziphantsi. Imodeli "yokuhlawula-into-oyifunayo" inokufana okuthile kumava ohambo lomntu ngamnye apho abathwali benethiwekhi baqala ukuhambisa. Zombini malunga nokubonelela ngemveliso eyandisa ixabiso kubathengi.
Iqala ngokusasazwa
Ndikholelwa ukuba i-New Distribution Capability (NDC), elinye inyathelo le-StB, liya kudlala indima yotshintsho ekuphuhliseni amava omthengi. Siya kumazi umthengi wethu kwakudala ngaphambi kokuba ucofe okokuqala kwinkqubo yogcino. Kwaye xa sele belungele ukubhukisha—bebodwa okanye ngearhente yokuhamba—i-NDC iya kwenza ukuba iinqwelo-moya zibanike ixabiso elingcono ngeenketho zokwenza uhambo olujikeleze iimfuno zabo.

Inyaniso mayixelwe, ngelixa oku kuguquguquka kuninzi lweshishini leenqwelomoya, ngokwenene sifumana iindlela eziqhelekileyo phantse kuzo zonke ezinye iinkampani eziqhuba ishishini kwi-intanethi. Iindaba ezimnandi zezokuba sihamba ngokukhawuleza. Sele iinqwelo-moya ezingama-26 sele ziphumeze ubuncinci inxalenye yemigangatho ye-NDC. Kwaye njengoko izibonelelo zibonakala ngakumbi kubo bonke abadlali kwikhonkco lexabiso kunye nabathengi babo, isantya sokuphunyezwa siya kukhawuleza.

Umceli mngeni olandelayo kukukhulula abakhweli bethu kwinkitha yezazisi ezinxulumene nako nakuphi na ukubhukisha—iGlobal Distribution System (GDS) inombolo yokubhukisha, inombolo yetikiti kunye nenombolo yokubhukisha yenqwelo-moya. Inzima ngokungeyomfuneko kubahambi kwaye ayisebenzi kwiinqwelomoya. Abathwali bohlahlo lwabiwo-mali babonise iingenelo zokuhamba ngaphandle kwamatikiti. Ilula kwaye inexabiso eliphantsi xa kuthelekiswa neenkqubo ezintsonkothileyo nezithambileyo ezisetyenziswa ngabathwali bothungelwano. Kodwa, ayikuvumeli ukunxibelelana nabanye abathwali okanye iindlela ezintsonkothileyo.

Inyathelo le-ONE Order lithembisa ukunqumla ubunzima bokudala iindlela zokuhamba kunye nenombolo enye yereferensi eya kuba namandla okudibanisa kuthungelwano lwabathwali bebhajethi. Oko kuya kongeza ixabiso lokwenyani kubathengi bethu kunye namathuba eshishini lethu.

Sisekuqaleni nje ngophuhliso loMyalelo OLUNYE. Kuya kufuna intsebenziswano eqinile kunye namaqabane ethu e-IT. Kwaye kufuneka silungele utshintsho olusisiseko kwi-back-ofisi-ukutshintsha kungekuphela nje iinkqubo zelifa, kodwa kunye nengqondo yelifa.

Konke oku kuthetha ukuba xa sibona abathengi bethu kwisikhululo seenqwelomoya, siya kulungela ngcono ukuhambisa ixabiso kunokuba sinjalo namhlanje ngenxa yeenkqubo zokusasaza eziphuculweyo kunye nolwazi lokulindela abathengi.
Kodwa kufuneka sicinge ngakumbi. Uhambo lwam lwamaphupha kwisikhululo seenqwelomoya luya kubonelela (1) iinkqubo zokhuseleko ezisebenzayo neziluncedo, (2) unxibelelwano oluthe rhoqo olundikhokela kuhambo kwaye lundenza ndiqaphele nakuphi na ukutenxa okanye utshintsho, kunye (3) nendlela esebenza ngokufanelekileyo ukuzazisa kwinkampani yeenqwelomoya, abasebenzi bokhuseleko kunye nolawulo lomda.

Ndiqinisekile ukuba awuyi kumangaliswa kukuba olu “hambo lwamaphupha” luhambelana noko kuqulethwe kwiPhepha leNgcaciso yoMgaqo-nkqubo we-StB. Enyanisweni izisombululo zikwizigaba ezahlukeneyo zophuhliso.

Elona lihamba phambili luKhuseleko lwe-Smart, intsebenziswano ne-Airports Council International (ACI). Isikhululo seenqwelomoya iHartsfield-Jackson Atlanta International yeyokugqibela ukujoyina inkqubo. Kwaye sinombhobho owomeleleyo wezikhululo zovavanyo lwezikhululo zeenqwelo moya zoKhuseleko lweSmart kwihlabathi liphela. Izilingo zonxibelelwano lwexesha lokwenyani lubonisa ixabiso lokukhokela abakhweli kuhambo lwabo. Kwaye ukubanakho kokuchazwa kwesazisi sedijithali, kudityaniswe nebhayometriki ukukhawulezisa uqinisekiso lomkhweli, lugqaliselo kumbono wethu weSazisi esinye. Oku kuya kuphunyezwa ngokusebenzisana ngokusondeleyo phakathi kweenqwelomoya, izikhululo zeenqwelomoya kunye noorhulumente.

Ngoko "iphupha" lam lokuhamba liza kuba yinyani kungekudala. Ukwenza oko kuya kufuna intsebenziswano eqinileyo. "Ukusungula ngcono kunye" ngokwenene kubamba eyona nto ifunekayo ukuguqula izimvo ezintle zibe ngamava angcono ohambo. Nanjengoko siphumeza iimbono ezinkulu zanamhlanje, kufuneka sijonge ezilandelayo kuba umjikelo wezinto ezintsha ukhula ngokukhawuleza.
Uphuhliso olukhawulezileyo lweziseko zophuhliso lubalulekile

Nokuba siqalisa kangakanani na okanye sikhawuleza kangakanani na iinkqubo zethu, akukho mfuneko yokuba silumke kwaye sikhawuleze ekukhuleni kwesikhululo seenqwelomoya kunye nomthamo wendawo yomoya. Ukubonelela ngeziseko zophuhliso luxanduva loorhulumente. Kwaye amava asixelela ukuba ezona ziphumo zingcono ziza xa uthethwano nabasebenzisi begcina iimfuno zabo zigxile njengoko uphuhliso lusenzeka.

Yintoni ebalulekileyo?
Sifuna umthamo owaneleyo.
Obo mthamo kufuneka bulungiselelwe ukusebenza ngokufanelekileyo kunye namava amnandi abakhweli.
Kwaye kufuneka ifikeleleke. Oko kuthetha ukujonga into eyakhiweyo nendlela exhaswa ngayo ngemali.
Namhlanje ndingathanda ukuchitha imizuzu embalwa ndithetha ngomthamo kuba ndinoloyiko lokuba singasingise kwingxaki yeziseko zophuhliso.
Jonga okwenzekayo ngolawulo lwezithuthi zomoya, okanye iATM. Iimarike zethu ezimbini ezinkulu ezikhulileyo ziyaxhalabisa.
Inyathelo leSingle European Sky liyasilela. Ekuqaleni kwalo nyaka senze uphando olubonisa ukuba izibonelelo ezilahlekileyo kuqoqosho lwaseYurophu ngenxa yokungaphumeleli zingadlula i-245 yezigidigidi zee-euro kwi-2035. E-United States, ulawulo lwezothutho lwezomoya lwanamhlanje lubanjwe kwinkqubo yohlahlo lwabiwo-mali yezopolitiko kunye neminqweno ekhethekileyo. Ithintela uphuculo olufuneka kakhulu ekuvunyelwene ngalo phantse kuzo zonke iinqwelomoya kunye nabalawuli bezithuthi zomoya. Kwaye kukho imingeni nakwimimandla ekhula ngokukhawuleza. Ngamanye amaxesha, kufuphi ne-gridlock kwi-Gulf isongela ukusebenza kakuhle kwe-hub operations, kwaye iinzame zokunciphisa ukulibaziseka kwe-air traffic e-China zitshitshiswa kukukhula kwemfuno.
Akukho ngaphantsi kwenkxalabo phantsi. Abanye oorhulumente, njengabamkeli bethu apha e-UAE, bacinga kwaye bakha ngamabhongo ukuze bahambisane nemfuno. Kodwa kwiindawo ezininzi zehlabathi kukho imiqobo—kuquka amaziko amakhulu neendawo ekusiwa kuzo ezinjengeLondon, iSao Paolo, iNew York, iBangkok neMumbai.
Ukusetyenziswa kwe Worldwide Slot Guidelines (WSG) luphawu oluhle. Basixelela apho kungekho mthamo waneleyo wokuhlangabezana nemfuno. Sithethanje, iindawo zesikhululo seenqwelo-moya zibekwe kwizikhululo zeenqwelo-moya ezili-175 ehlabathini lonke, ezili-102 kuzo ziseYurophu. Imiba yomthamo ayiphelelanga eYurophu, kodwa ngokucacileyo iYurophu ijongene nokusilela okukhulu kuzo zombini ii-ATM kunye nezikhululo zeenqwelomoya.
Iziseko zophuhliso ezingonelanga zinefuthe elibi kumava abakhweli ngendlela yokulibaziseka kwenqwelo-moya, iindlela ezinde kunye neeshedyuli ezingasebenzi kakuhle. Kwaye kukho iindleko kuqoqosho lwamathuba oshishino alahlekileyo, ingqesho kunye nophuhliso lwentlalo.
Ukubeka konke oko, umyalezo oya kubahlobo bethu koorhulumente kuyo yonke indawo kukuba kukho iinzuzo ezinkulu ezinokufunyanwa ngokusebenza kunye ukuqinisekisa umthamo owaneleyo wokuxhasa ukukhula kweshishini. Khumbula: ukuhamba ngenqwelomoya kuyimpembelelo ebalulekileyo kuphuhliso loqoqosho nentlalo, ukuxhasa imisebenzi ezizigidi ezingama-63 kunye ne-2.7 yeetriliyoni zeedola kwimpembelelo yezoqoqosho.
Ngokugxininisa kwizinto eziqhelekileyo, sinokuvelisa iziphumo ngokubambisana
Ekuqaleni kwale nyanga ndibone oko, kunye nesivumelwano kwi-Carbon Offset kunye neSikimu sokuNcitshiswa kwe-International Aviation (CORSIA) kwiNdibano ye-International Civil Aviation Organisation (ICAO). Ushishino lwaluqonda imfuneko yozinzo. Ikwayinkxalabo yabathengi bethu kunye nabathengi abanokubakho. Nge-ICAO, ishishini lisebenze noorhulumente ukufikelela kwisivumelwano sokuqala sehlabathi sokuphelisa ukukhula kwecandelo lemizi-mveliso liphela.
Kunye notyalo-mali lwethu kubugcisa obusebenzayo, iziseko ezingundoqo kunye nokusebenza, siya kuqinisekisa ukuba inqwelomoya ikhula ngokuzinzileyo njengoko silungiselela ukuhlangabezana nokuzinikela kwethu kwexesha elide ekunciphiseni ukukhutshwa kwezinto ezikhutshwayo ukuya kwisiqingatha sowama-2005 ngo-2050.

Yinto elindelwe ngabakhweli bethu. Kwaye ngokufanelekileyo. Injongo yethu kukudibanisa ihlabathi lethu kunye nezithuthi zomoya ezikhuselekileyo, ezisebenzayo, ezithembekileyo nezizinzileyo. Ishishini lethu ndilibiza ngokuba lishishini lenkululeko. I-Aviation izisa abantu kunye namashishini kunye, yenza amakhonkco okubonelela ngehlabathi jikelele, kwaye idibanisa iintsapho kunye nabantu obathandayo. Lishishini elinceda ukwenza ubomi babantu bubengcono.
Umsebenzi owenzayo kwezi ntsuku zimbalwa zizayo uya kunceda ekuqinisekiseni ukuba ezi zibonelelo ziyaqhubeka ukusasazeka kwaye njengeshishini, siyakwazi ukuhlangabezana kunye nokugqithisa okulindelekileyo kwihlabathi lethu elihlala liqhagamshelwa kunye nedijithali.
Ndininqwenelela inkomfa eyimpumelelo.
Enkosi!