Awunalwazi malunga nokuba wenze ntoni na. Ngapha koko, ubusephezulu kwiholide yakho emangalisayo ukuya kwiDisney World kwiveki ephelileyo, kwaye abantwana bakho bayazi ukuba ungomnye wabona bazali bamangalisayo emhlabeni. Ekuxoxweni kwakho, ufumanisa ukuba iphupha elibi liphenjelelwe Imoto yokuRenta iHertz.
Kwaphuma ilizwi malunga noHertz exela ubuxoki ngamakhulu abathengi njengeemoto, ekhokelela ekubanjweni, kwizityholo zolwaphulo-mthetho kunye nexesha lokuvalelwa entolongweni kwabanye abathengi. Oku kubangele isimangalo sodidi ngokuchasene noHertz. Ngokukodwa, ukusilela kwiirekhodi zokurenta zikaHertz kukhokelele kwiimpazamo ezibandakanya ukungabonisi ngokufanelekileyo ukwandiswa kwerenti kwiinkqubo zekhompyuter, ukungarhoxiswa kweengxelo zamapolisa kwiimoto ekuye kwaxelwa ukuba zibiwe, emva koko ziphinda ziqeshise ezo zithuthi, kwaye ngokungakhathali nokudibanisa iimoto ezibiweyo. abathengi abangalunganga,” utshilo uHertz. Esi senzo sobugwenxa sibangele ingxelo ye-US$168 yezigidi zokuhlala kunye namaxhoba kaHertz.
U-Hertz wagcina iirekhodi ezibhetyebhetye zezandiso zokurenta, wasilela ngokungazenzisiyo ukuphanda ubusela ngaphambi kokuba abuxele, ngobuqhetseba baxela iimoto ezibiweyo ababengazi ngokwenene ukuba zibiwe, iimoto ezixelwe ngobungendawo zibiwe nangona inkampani yayinazo, kunye nokuziphatha okubi ngakumbi, kutyholwa. kwityala elilandelayo. U-Hertz uqeshe iimoto ezithe zabiwa kubathengi abatsha, ngoko khawufane ucinge ukoyikeka kokuba lixhoba lobubi bukaHertz. Omnye unokucinga ukuba uHertz unemali yokutshisa, engenaluvelwano kubathengi bakhe.
Kodwa maye! I-Hertz iphawulwe ngenxa yezigqibo zayo ezininzi ezimbi.
Ekupheleni kuka-Epreli ka-2020, uHertz wayephoswe ziintlawulo zokuqeshisa kwiinqanawa zakhe. NgoMeyi 18, uKathryn Marinello wehla njenge-CEO. Kwiintsuku ezine emva koko, nge-22 kaCanzibe, inkampani yafaka isicelo sokubhanga kwiSahluko se-11, idwelisa i-18 yeebhiliyoni zeedola zaseMelika ematyaleni. Kwanangaphambi kwe-COVID-19, umthwalo wetyala likaHertz wawuyi-17 yeebhiliyoni zeedola. Kwakutheni ukuze uHertz abe nzulu kangaka ematyaleni? Kutheni uHertz engawahlawulanga amatyala akhe? Okukhona usala ukuhlawula amatyala akho, kokukhona kukho imali eninzi efumanekayo ukuze icinezelwe ngabaphathi.
Kwiinyanga ezintandathu emva kokubhanga, uHertz wayegungxulwa kangangokuba wagunyazisa ukuya kuthi ga kwi-2 yeebhiliyoni zeedola zaseMelika ekuthengeni isitokhwe. USenator uElizabeth Warren wayenomsindo kwaye wamkhalimela uHertz ngokubawa kwakhe ekuvuzeni "abaphathi, abangaphakathi kwiinkampani, kunye nabaninizabelo abakhulu." Ke imephu ijongeka ngolu hlobo: 1) xhaphaza abathengi, 2) ungawahlawuli amatyala akho, kwaye 3) umvuzo abaphathi abaneemali ezinkulu.
UTimothy Noah wabhala “kwiRiphabhlikhi eNtsha” ukuba kunjani ukurenta kwaHertz. Wabhala wathi, “Kwakufana nokungena kwikhitshi lesuphu elungiselelwe abantu abangenamakhaya: abasebenzi abafutshane, abahonjisiweyo, imigca emide, abathengi abangonwabanga. Unobhala wenkundla undixelele ukuba ndilande imoto yam kwenye iofisi esecaleni kumgama oziikhilomitha ezimbalwa ('Thatha i-Uber'); Isakhiwo esinembonakalo yomzi-mveliso endathunyelwa kuso sasingenalo naluphi na uhlobo lophawu olubonisa ukuba ndandishishina nabani. Oyena mntu uncedisayo kule ndawo uthe akunamsebenzi nokuba ndibhukishe indawo. Zazingekho iimoto.”
Apha e-Honolulu, abathengi baxela impatho-mbi evela kwaHertz:
UBridget D. wasePhiladelphia, PA, wabhala kuYelp: “Isihogo esiNgcwele, ndiza kuqala ngaphi… Kuye kwafuneka ndilimisele ngokutsha isikhephe sam [uhambo] kuba ezi jabroni aziniki iirandi zempuku malunga nabathengi bazo. Babene-ZERO yongxamiseko. "
UJason K. ovela eBurleson, TX, ubhale kuYelp: “Owu bethu, bendicinga ukuba ukurenta iimoto ezimanyumnyezi yinto yexesha elidlulileyo kodwa hayi, uHertz @ iHyatt Regency Waikiki ubeka u-“A” ngokubi. Ugcino luthetha okuncinci kakhulu, ngaphezulu kweyure ezi-1.25 emgceni wogcino lwam lwe-11:00 am. Ayinanyani. Ndisebenzisa uTuro kwixesha elizayo, kuba uHertz Waikiki UYOYEKA!”
URaymond G. waseOntario, eCanada, wabhala kuYelp: “Akumangalisi ukuba kuthiwe nguHertz…kubuhlungu ukuqesha imoto apha. … Inombolo ye-CS [iNkonzo yoMthengi] yintlekisa, ayinakuyifumana nabani na. Abantu bePOS abanakukunceda. Kungcono usebenzise u-Uber okanye uhambe. Uvuthela iziqwenga, Hertz!
UKit W. ovela eSan Jose, CA, wabhala eYelp: “I-F-&king yeyona ndawo imbi yokurenta! Baya kukuxokisa! Abanayo nethontsi apha! Kuya kufuneka wehlise kwisikhululo seenqwelomoya okanye kwenye indawo - abaya kukuhlawulisa i-150 yeedola! UTony ulixoki elincinane likaBit*ka$s!”
Andinasizathu sokungakholelwa ngamava abo. Xa ndandirenta eHertz kwisikhululo seenqwelomoya saseKona nge-6 kaMatshi ka-2023, ndalinda phantse iyure yonke le nqwelo-mafutha. Emva kokufowuna amatyeli aliqela ukuthumela inqanawa, ndafika kwisikhululo sesikhululo seenqwelomoya kwaye ngoko nangoko ndaya kwindlela yeKlabhu yeHertz President's Club ndiyokuthatha irenti yam engu-K4151708893. Okuphela komntu osebenza ekhawuntareni, iqili elibi eligama linguBritt, wala ukuhlonipha ubume bam beKlabhu kaHertz kaMongameli. Kwafuneka ndilinde iyure ngaphambi kokuba alungise indawo yam yokurenta. Uthathe bonke abantu kumgca ongeyo-status phambi kwam, kwanabo bafike emva kwam. Xa ndabona uBritt ethatha abathengi abafike emva kwam, ndafowunela iNkonzo yaBathengi kwiselfowuni yam ukuze ndichaze ukuziphatha kwakhe. Uye wandinika ubumdaka bokwenza umnxeba wathi mandithethe nomphathi wakhe ukuba ndinezikhalazo. Kwakungekho mphathi oza kubonwa, ngaphandle komgca omkhulu. Ndagqiba kwelokuba ndifike kwintlanganiso yam kangangokuba yayisele igqityiwe.
UPaul Stone, uMongameli kunye neGosa eliPhezulu lokuSebenza, "wemka ngeendlela" kunye noHertz kwiiveki ezimbalwa ezidlulileyo. Umvuzo wakhe wonyaka wawuyi-US$6,038,831. UStephen M. Scherr, umphathi wakhe, uSihlalo kunye ne-CEO, ufumana umvuzo wonyaka we-US $ 182,136,137. La manani avela kuMvuzo.com. Kubonakala ngathi uSenator uElizabeth Warren wayenyanisile xa wayethethisa uHertz. Benza ntoni aba baphathi ukufumana loo mivuzo ingaka? Bukela abathengi beqhathwa kwaye babanjwe ngobuxoki? Bukela iHertz njengoko ingawahlawuli amatyala ayo? Ngaba ungabahoyi abathengi abahlawula imivuzo yabo? Andiqinisekanga, kuba uStephen M. Scherr akazange aphendule emva kokuba ndizame ukuqhagamshelana naye.
Phantse kwiminyaka emi-2 eyadlulayo, ndandikwisitulo sam esinamavili kwibhasi kawonke wonke esingise eKapiolani Park eWaikiki, eHawaii. Xa ibhasi yayijika ikona kwiLali yaseHawaii yaseHilton, inqwelo-mafutha kaHertz yangqubana. Ndaphoswa ngaphambili kwisitulo sam esinamavili ndaza ndenzakala. Ndaya kwi-ER kwaye ndalandelela unyango. Abasemagunyeni bafumanisa ukuba uHertz wayenempazamo, kwaye uHertz wavuma ukuba unempazamo. Njengokuziphatha kwexesha elidlulileyo, okuboniswe ngamatyala abo e-US$18 yebhiliyoni, uHertz akazukuhlawula amatyala am onyango kwiminyaka emi-2 eyadlulayo. Banesimo sengqondo sokuba banokuqhatha ababoneleli bam bezonyango, ngokungathi baqhathe abantu abamsulwa emva kokwenza iingxelo zobuxoki zamapolisa ezityholwa ngokuba ziimoto ezibiweyo. U-Hertz akaphelelanga nje ekuhlawuleni amatyala am onyango, uziva enelungelo lokuqhatha ababoneleli ngokuhlawula ireyithi ekuxoxiswene ngayo ne-Medicare, xa eso sisaphulelo se-Medicare, ingesiso isaphulelo sikaHertz. Kufana nokuzama ukuqhatha inkampani ngesaphulelo somkhosi xa umntu engazange abe semkhosini.
U-Hertz wabele ibango lam, 1M01M012238753, kumlungelelanisi webango we-ESIS u-Alicia Dickerson, obonise ukuba nguye ophetheyo nge-22 kaNovemba 2022. Oko kwakungaphaya konyaka odlulileyo. Okwangoku, uye wanda kakhulu kulo nyaka uphelileyo. Ingozi ibingoFebruwari 2022. Akukho mvakalelo yongxamiseko, njengoko abanye betshilo. Ibiya kuba yimpumelelo yakhe yokuzingca ukukhupha oku kudlule kummiselo wothintelo ngoko ke mna ngokwam kufuneka ndihlawule amatyala ezonyango abangelwe nguHertz. Wahlala phantsi waza wabukela i-Medicare ihlawula amatyala ngaphandle kokungena kwaye ngokukhawuleza ukubuyisela i-Medicare, okanye ukuhlawula ababoneleli bezonyango ngokuthe ngqo. Njengoko zonke izigulane ze-Medicare ziyazi, i-Medicare ihlawula i-80 yeepesenti zeendleko zogqirha, kwaye isicwangciso se-Medicare Supplement sihlawula enye i-20%. U-Alicia Dickerson uthi akayazi indlela yokuhlawula iBlue Cross Blue Shield Medicare Supplement, ngoko ke akakuhoyi ukuhlawula naliphi na ityala. Asikokungazi oko, kukuziphatha oko.
UBlake Gober, igqala laseLwandle elineminyaka engama-33 ubudala, uphakathi kweqela labathengi bakwaHertz abaye bajongana nezityholo zolwaphulo-mthetho kulandela izityholo zobusela kwinkampani erentisa ngeemoto. “Ukumangalela umntu omsulwa nokusukelana nomntu omsulwa akulunganga oko. Oko kuchasene nobulungisa,” utshilo uGober. Bangaphi abantu abakhubazekileyo abenze uHertz ngokungekho sikweni ngokungahlawuli amatyala ezonyango emva kokuba uHertz efunyenwe enempazamo kwingozi? Ngaba lixesha lenyathelo leklasi kwakhona? Ngaba abasemagunyeni kufuneka bababambe abaphathi bakaHertz ngokuhlala emva kwaye babukele le ntswela-bulungisa iqhubeka? Ukwenza kube kanye kulihlazo. Ukuphinda esi senzo sibi akuxoleleki.
