USihlalo oNgaphandle uKevin Mitchell weBusiness Travel Coalition ubhale le leta ivulekileyo eya kuSenator oHloniphekileyo uJohn Thune, kunye noHloniphekileyo uBill Nelson ekuphenduleni ulwamkelo lohlengahlengiso logunyaziso lwe-FAA lokumisela iiarhente zokuhamba ezinkulu zase-US ukuba zingaphumeleli.
Le yileta kaMnu. Mitchell:
USihlalo obekekileyo uThune kunye neLungu elikwinqanaba uNelson,
Esona silungiso sigunyazisiweyo se-FAA esingasebenziyo sivunyiwe izolo ngexesha lokuphawulwa kweNdlu efuna i-intanethi kunye neearhente zokuhamba eziqhelekileyo ukuba zamkele ubuncinci bemigangatho yenkonzo yabathengi. Isilungiso sanikezelwa ngu-Rep. Lipinski kodwa wachaswa nguSihlalo uShuster ngenxa yokuba umthetho olawula le ndawo sele ukhona kwi-US DOT. Nangona kunjalo, ingxaki yokwenyani kwesi siphakamiso, uguqulelo olunokuthi lwaziswa ngexesha lokumakishwa kweSenethi, yenzelwe ngobuqhetseba ziinkampani ezinkulu zenqwelomoya zothungelwano ukujongela phantsi abo bakhuphisana nabo ngokuthe ngqo kwindawo yokuthengisa, iiarhente zamatikiti.
Isilungiso silikhulu leepesenti lenzelwe ukuseta ezo arhente zohambo zikhulu ukuba zingaphumeleli. Iiarhente azilawuli ulwazi lwenqwelomoya kunye/okanye zinamandla oku (1) ukunika imbuyiselo-mali yamatikiti okanye iinkonzo ezincedisayo ezingasetyenziswanga, (2) ukubamba ugcino lwamatikiti ngaphandle kwentlawulo iiyure ezingama-24, (3) ukubhengeza zonke iinkqubo zenqwelomoya zokurhoxisa Indlela kunye nolungelelwaniso lweendawo zokuhlala, (4) ukwazisa abathengi ngotshintsho lwendlela kunye (5) nokuphendula kwizikhalazo zabathengi ezinxulumene nenkonzo yenqwelomoya.
Xa iinkampani zeenqwelo moya zicebisa umthetho injongo echaziweyo kukuqinisekisa inqanaba elingaguqukiyo lokhuseleko lwabathengi, uyazi ukuba uGeorge Orwell uyaqengqeleka engcwabeni lakhe. Okuxhalabisayo kwiinkampani zeenqwelomoya kukuba ukunqumama kwemithetho ye-DOT yase-U.S. ekugqibeleni kunokufuna ukuba iinkampani zeenqwelo moya zibonelele ngemveliso kunye nolwazi lwexabiso lamatikiti kunye neenkonzo ezincedisayo kwiiarhente zokuhamba kunye neenkampani zemetasearch ukuze abathengi baphinde bathelekise ngokufanelekileyo ukhetho lokuhamba. Ezi nqwelo-moya ziye zalwa nokungafihlisi kwabathengi kwi-U.S. DOT, kwinkundla yesithili kunye neCongress iminyaka.
Kutheni le nto ii-Airlines zifuna ukuseta ii-Arhente ngokuSilela kwaye kutheni iiarhente ezinkulu zokuhamba nje?
Ii-arhente azinako ukuthobela iimfuno zalo mthetho. Ukuba kuwiswe umthetho, kucacile ukuba iindleko ze-arhente ezincinci ziya kunyuka, kwaye kunye nezohlwayo, abaninzi kakhulu baya kunyanzeliswa ukuba bangabikho kwishishini kwaye, ngenxa yoko, oko kuya kusibambisa isiphakamiso ngokwezopolitiko. Ngokunjalo, iiarhente ezinkulu azinakukwazi ukuthobela. Ukongeza ekunyuseni ngendlela eyingozi iindleko zabo bakhuphisana nabo ngokuthe ngqo ekuhanjisweni kohambo, iinkampani zeenqwelomoya ziya kuzibona zikwindawo yokuxoxa ukuba iiarhente ukungakwazi ukwamkela ubuncinci bemigangatho yenkonzo yabathengi kwaye ukukhusela abathengi akufuneki ukuba unikeze kwiiarhente imveliso kunye nolwazi lwamaxabiso olucingelwa kwi-U.S. DOT rulemaking emisiweyo.
Iinjongo zexesha elikufutshane zezo nkampani zeenqwelo moya kukugcina ulwazi lungabikho ezandleni zeearhente zokuhamba ukwenza uthelekiso-ukuthenga kube nzima kakhulu kwaye ngaloo ndlela kunyuswe amaxabiso abathengi abawahlawulayo ngezithuthi zomoya. Nangona kunjalo, umdlalo omde kukukhupha zonke ii-arhente zokuhamba kwaye uqhube abathengi kwiiwebhusayithi zeenqwelomoya apho kungekho ntengiso yothelekiso phakathi kwabakhuphisana neenqwelomoya ezikhoyo nalapho abathengi baya kuhlawula amaxabiso epremiyamu ye-supra.
Ngaphaya kweenkuthazo zeenqwelo-moya, isilungiso asizukunceda nakuphi na okulungileyo kuluntu, kuya kufuna ukuba i-DOT yase-US iqalise ukwenza umthetho omtsha xa umthetho olindelekileyo kwesi sihloko sele ukhona kwaye ubeke iiarhente ezinkulu zamatikiti, apho ipesenti enkulu yeenqwelo moya zibhukishwa, kwindawo apho ukuthotyelwa akunakwenzeka. Ndiyakubongoza ukuba ubone esi siphakamiso se-airline ye-Orwellian ukuba yintoni kwaye uyala.
Ozithobileyo,
UKevin Mitchell
Sihlalo
Umdibaniso woHambo lweShishini
INTO ONOKUYITHATHA KWELI NQAKU:
- In addition to harmfully increasing the costs of their largest direct competitors in travel distribution, the airlines would see themselves is a position to argue that the agents inability to adopt minimum customer service standards and protect consumers represents ironclad proof that airlines should not be required to provide to agents the product and pricing information being contemplated in the paused U.
- Agents do not control airline information and/or have the capabilities to (1) offer refunds for tickets or unused ancillary services, (2) hold ticket reservations without payment for 24 hours, (3) disclose all the airlines cancellation policies on a given route along with their seating configurations, (4) notify customers of itinerary changes and (5) respond to customer complaints related to airline service.
- DOT to initiate a new rulemaking when a pending rulemaking on this topic already exists and put large ticket agents, with whom a significant percentage of flights are booked, in a position where compliance is impossible.
