Ngaba kukutya, ukutya okanye ulungiselelo? I-LSG ekhompyutheni yokutya

iwayini
iwayini

Ngesizathu esithile, ngokukhawuleza xa ndikhwela inqwelomoya ndicinga ngokutya kunye newayini. Mhlawumbi kukufuduswa... Andifuni kucinga ngobungakanani besitulo, umgama omde oya kwindlu yangasese, umoya omdaka, abantwana abakhalayo, ivumba eliphumayo kumntu ohleli ecaleni kwam, okanye ukugqabhuka kweseti yentloko kunye nekhompyuter. iibhetri. Andifuni kucinga ngee-imeyile endingazibuyiyo, iingxelo endizishiye ekhaya, kunye ne-jet lag endilindile ekupheleni kwendiza. Ekuphela kwesihloko esiseleyo ukuzalisa iiyure ezinde phakathi kokusuka nokuhla kukutya (kunye neglasi yeProsecco).

Umngeni: Ukutya kwibhodi

Inyaniso enye ekufuneka uyikhumbule (phambi kokukhalaza okanye ukuhlomla) kukuba abakhweli abanalungelo lasemthethweni lokunikwa ukutya ebhodini - ngoko ke nantoni na efunyenweyo yibhonasi. Ngokutsho kweGunya loPhapho lwezoLuntu akukho migaqo ithile yokubonelela ngokutya nesiselo. Kusemdleni wenkampani yeenqwelomoya ukugcina abakhweli bonwabile (ingakumbi kwiinqwelomoya ezihamba ixesha elide); nangona kunjalo, ngokwemigangatho kunye nococeko, iinkampani zokutya ezibonelela ngokutya kufuneka ziqinisekiswe ngugunyaziwe wendawo kubandakanya indawo ezisekelwe kuyo kunye neendawo zabo zihlolwe.

Ndiqinisekile ukuba kunzima ukugcina inqwelomoya izele ngabantu bonwabile kukutya okwenziwe iiyure (okanye iintsuku) ngaphambili. Nangona inkonzo yokutya ebhodini ingeyonto entsha kwaye ukutya kweshumi leminyaka ibe yinxalenye yamava okubhabha - iyaqhubeka ingumngeni kuwo onke amacala etafile yetreyi.

NjengoMqalisi

Ekuqaleni kweenqwelomoya zabakhweli ukutya kwanikezelwa njengesiphazamiso kuloyiko oloyikisayo olunxulumene nokubhabha kwangaphambili kwezorhwebo kunye nenkonzo yasebhodini yayilula ngekofu kunye nebhaskithi yesandwich. Isidlo sokuqala senqwelomoya sahanjiswa nguHandley Page Transport, inqwelomoya eyaqala ngo-1919 ukukhonza indlela yaseLondon-Paris. Abakhweli babenokukhetha kwiisandwich neziqhamo. Ngeminyaka yee-1920 i-Imperial Airways (eUnited Kingdom) yaqalisa ukunika iti kunye nekofu ngexesha lokuhamba ngenqwelomoya kunye nezinto ezimbalwa ezibandayo ezifana ne-ayisikrimu, itshizi, iziqhamo, isaladi yelobster kunye nenkukhu ebandayo. Kwiminyaka ye-1940 ukhetho lwanda kwaye luyonwabisa njengesalmon ene-mayonnaise, kunye nolwimi lwenkomo, olulandelwa ngamapesika kunye nekhrimu zaziyinxalenye ye-BOAC yokutyela amava. Iisaladi ezibandayo zazimnandi kwaye zihlala zinencasa.

Ukutya okushushu kwaqaliswa phakathi kwiminyaka yoo-1930s kwaye kwaba yinto ekhoyo emva kokuba i-galley enkulu yaqala ukuyilwa yi-Imperial Airways yenqwelomoya ye-DC3 kwaye yenza ukuba kunikwe ukutya okushushu kakhulu ngexesha lenqwelomoya.

Ukhuphiswano lwasemva kwemfazwe lwakhuthaza iinqwelo-moya ukuba zibe kukhuphiswano lokupheka kwaye imarike ekujoliswe kuyo yayiyeyona nto ingumhambi osisityebi. Yintoni eyalandelayo yimfazwe yokutya kunye ne-BEA ibeka uphawu lwenkonzo yayo yaseLondon-to-Paris, "i-Epikurean" (mhlawumbi ukugqithisa njengoko i-cabin yayinomsindo, ingenaxinzelelo, kwaye inzima ngevumba le-diesel). Phakathi kwiminyaka yamashumi amahlanu ehla imida yenzuzo ikhokelele i-International Air Transport Association ukuba ilawule umgangatho wokutya okunikezelwa kwiinqwelomoya.

Akukho Isidlo sasemini sasimahla (okanye isidlo sangokuhlwa)

Ukutya kubiza imali. Uphando lucebisa ukuba iAmerican Airlines (kwiminyaka yee-1980) igcine i-40,000 yeedola ngonyaka kwiibhili zokutya ngokususa umnquma omnye ekuhombiseni kwisaladi nganye. I-Air Transport Association iqikelela ukuba abathwali base-US bachithe i-471 yezigidi zeedola ekutyeni nakwinkonzo yesiselo kwikota yesibini ka-2003, elingana ne-2.1 yeepesenti yeendleko zokusebenza zizonke okanye i-0.30 ngengeniso yomkhweli ngeemayile. Oku kuhla ukususela ekuqaleni koo-1990 xa inkcitho ekutyeni/isiselo yayimi malunga ne-0.550 ngemayile, imele i-3.8 yepesenti yeendleko zizonke.

Ngokunciphisa iindleko zokutya ngeesenti ezili-10 kwisidlo se-inflight umgca we-airline ungaphuculwa kakhulu. Iinkampani zeenqwelomoya zithwele abakhweli abamalunga ne-1.5 yebhiliyoni kwaye ukuya kuthi ga kwi-2/3s baya kufumana isidlo esimnandi kunye/okanye isiselo. Ugcino lweesenti ezili-10 kwiihambo zebhiliyoni lulonke lweshishini lokonga i-100 lezigidi zeedola.

Umphakamo Utshintsha Isimo Sengqondo

Abakhweli beenqwelo-moya babhabha kwindawo ephakamileyo yeenyawo ze-35,000 apho umswakama ungaphantsi kunentlango; ngoko ke, ukukwazi ukungcamla konakala malunga nama-30 ekhulwini. Ukongeza, ukufudunyezwa kokutya, kunye nengxolo yangasemva (cinga iinjini zenqwelomoya) kuchaphazela kakubi imbono yencasa kunye nokushwabana. Ulwimi lune-10,000 yezamkeli zokungcamla kodwa lufumana incasa ezintlanu kuphela, eziswiti, ezikrakrayo, ezimuncu kunye neumami (incasa emnandi emnandi). Impumlo ichonga amawaka evumba ngalinye kwaye inegalelo kubunzulu kunye nobunzima bokutya. Amava okutyela emhlabeni amangalisayo aya kuba nomtsalane emoyeni.

Ukhuseleko lweZiko lokuTya lwe-LSG

Isikhululo seenqwelomoya saseFrankfurt liziko leLSG eJamani. Ndibe nethuba lokukhenketha indawo yokulungiselela ukutya kwaye njengoko kuphawuliwe kwiifoto, ayisiyondawo yokuhambahamba ngelixa ulinde inqwelomoya. Isakhiwo sokulungiselela ukutya sikwindawo ekude kwisikhululo seenqwelomoya kwaye sigadwe kakhulu ngokhuseleko kunye nocingo. Izimemo zokubona imisebenzi azifumaneki lula kwaye iindwendwe kufuneka zikhatshwe ngumsebenzi ukususela ekuqaleni ukuya ekupheleni kokhenketho.

LSG Lufthansa

Ukutya kwinqwelomoya kudala umceli mngeni okhethekileyo kwaye onzima kwaye ayinguye wonke usomashishini wokutyela okanye umpheki onokufumana indlela elula yokungena kwishishini. IQela le-LSG lingoyena mboneleli wehlabathi weemveliso eziphuma ekupheleni ukuya ekupheleni kunye nezinto eziluncedo eziquka ukutya nesiselo kwiindawo zokuphumla kwizikhululo zeenqwelo moya kunye neenqwelomoya ezikhweleyo. Ngoyena mnikezeli wenqwelo moya omkhulu onesabelo semakethi esi-1/3 salo lonke ishishini lomoya. Umbutho uphakathi kweyona nto inolwazi kwinkonzo yokutya kunye ne-logistics. Imisebenzi yokutya ithengiswa phantsi kohlobo lweLSG Sky Chefs apho ihambisa ukutya okuzizigidi ezingama-628 ngonyaka kwaye ifumaneka kwizikhululo zeenqwelomoya ezingama-209 kwihlabathi liphela. Ngo-2016, iinkampani ze-LSG Group zafumana ingeniso edibeneyo ye-3.2 yeebhiliyoni zee-Euro.

Into efunwa ngumkhweli

Uphononongo lwakutsha nje (2016) olwenziwe nguFI Romli, KA Rahman kunye noFD Ishak lokuhanjiswa kokutya kwinqwelomoya bafumanise ukuba iinqwelomoya ezifuna ukuzahlula zibonelela ngezinto eziphuculweyo ezibandakanya, “…amava okubhabha ngabathengi.” Ngaphezulu kweepesenti ezingama-90 abaphenduliweyo bathi, "... bakhethe ukuhamba neenqwelomoya ezibonelela ngenkonzo yokutya ngaphakathi ngenqwelomoya ukuba ixabiso letikiti lokubhabha liyafana."

Logistics

NgokukaNjingalwazi uPeter Jones, weYunivesithi yaseSurrey (e-UK), “...Ukutya kwinqwelomoya kuninzi okunxulumene nolungiselelo njengoko kunxulumene nokutya.” Kukho imfuno yolungelelwaniso lokucwangciswa phakathi kwababoneleli, abatyali kunye neenqwelomoya, kunye nabathengi bokugqibela. Ukuthathela ingqalelo ukubaluleka kokucwangcisa ecaleni kwekhonkco lonikezelo, uphononongo lweempembelelo zokucwangciswa koloyiko ekusebenzeni kwemisebenzi yokubonelela ngeenqwelo moya lwenziwa nguKris MY Lawa (2019, Ijenali yoShishino lweeNkonzo). Baye bafumanisa ukuba i-chain chain for catering ye-airline ifuna iinjongo zokusebenza ezikhuphisanayo ezibandakanya ixabiso, umgangatho, ukuguquguquka, ukuphendula kunye nokuthembeka. Ukucwangciswa kokutya nesiselo kuxhomekeke kwishedyuli yenqwelomoya ecwangcisiweyo, uhlobo lwenqwelo-moya, iintlobo ngeentlobo zeenkonzo zokutya kunye nenani elilindelekileyo labakhweli kwinqwelomoya nganye kunye nodidi lwenkonzo. Eminye imiba eqwalaselwayo ibandakanya amanani okwenene abakhweli, indlela yokusetyenziswa kwabathengi, inkcubeko, amasiko, kunye nemiba enxulumene nempilo.

I-Airline catering ingumceli mngeni kunayo nayiphi na enye inkonzo yokutya njengoko ababoneleli kufuneka bakhusele inqanaba lenkonzo elilindelekileyo kunye nezinto ezikhoyo njengoko umthengi we-airline elindele ukufumaneka kweepesenti ze-100 kuzo zonke izinto zokutya ngenxa yeqhinga lokuthengisa kunye nenjongo - ukufezekisa ukwaneliseka kwabathengi.

Ukufikelela ulindelo lwabakhweli ngelixa uhlangabezana neenjongo zeshishini:

1. Ukutya kucetywa ukuya kutsho kunyaka omnye kwangaphambili; iwayini zingakhethwa ukuya kutsho kwiminyaka emi-2 phambi kokuba zinikwe.

2. Ukutya kuvavanywa kwinqwelomoya nakwiindawo ezilinganisiweyo.

3. Izithako zi-odolwe ngobuninzi behlabathi jikelele kwaye zigcinwe kwii-warehouses ezikhethekileyo ezizenzekelayo de i-work-odolo icele indawo ukuba idlulisele izinto zokuhambisa.

4. Ukusetyenzwa kwee-odolo kulawulwa ngeenkqubo zolawulo lwezixhobo ezintsonkothileyo; ukubeka iliso ngolawulo lomgangatho kuhlala rhoqo; abasebenzi basekhitshini basebenza kwiiparamitha ezicacileyo zeresiphi nganye yekhithi yomsebenzi.

5. Ukuze kunikwe ukhetho, inkonzo yokutya e-odolwe kwangaphambili kubathengi beklasi yezoshishino phakathi kwelizwekazi kunye nabanye abakhweli bayakhuthazwa kwaye inani elikhulayo labathengi bakhetha ukutya kwabo ngaphambi kokuhamba ngenqwelomoya.

6. Imigangatho yokhuseleko kunye nemiqobo yendawo ithetha ukuba ukutya kwenziwa phantsi nakufutshane nesikhululo seenqwelomoya phantsi kweemeko eziluqilima zokhuseleko.

7. Kwindibano, isitya sesampula esilungileyo silungiselelwe apho zonke ezinye izitya zilinganiswa. Ubuninzi bokutya bulawulwa ngobunzima kunye nezikali zokulinganisa.

8. Kwikhitshi lamashishini, iibhanti zokuthutha zithwala iitreyi ezinkulu zezitya eziphambili kunye namacala ukuya kwiiyunithi zokupheka ezikhethekileyo, ezisa ukutya kumaqondo obushushu akhuselekileyo kumanyathelo okugqibela okuhlanganisa. Ukutya okulungisiweyo kuqala kufakwe ezityeni kuze emva koko kufakwe ezitreyini kwaye ekugqibeleni kwimiqolo engapheliyo yeenqwelana eziya kuhlala kuzo de abagadi benqwelo-moya balungele ukuzifudumeza baze bazise kubo abakhweli.

9. Iitroli zisetyenziselwa ukuthutha ukutya neziselo ukusuka ekhitshini ukuya kwinqwelo-moya. Bakuba abakhweli begqibile ukutya kwabo emva kwexesha elibekiweyo, abasebenzi benqwelomoya benza omnye umjikelo ngaphakathi kwikhabhinethi kunye neetroli zenkonzo ukuqokelela iitreyi zokutya kunye nenkunkuma. Inkonzo yokuqokelelwa kwenkunkuma inxulunyaniswe ngokusondeleyo neenkonzo zokutya okuhamba ngenqwelomoya.

10. Ukutya okulungiselelwe kwangaphambili kupakishwe kwiitroli kwaye kulinde inqwelomoya ethile ukuba ihanjiswe. Ukuba inqwelomoya ilibazisekile kwaye ukutya sele kukwinqwelomoya, umthwalo uphela unokulahlwa kwaye ukuthunyelwa okutshintshileyo kuyalelwe ekuphekeni.

11. I-LSG Sky Chefs ivelisa iiroli zesonka ezingama-15,000 ngeyure nganye kunye neesandwich ezingama-30,000 ngosuku.

12. Ngo-2015, iitoni ze-1456 zemifuno entsha kunye neetoni ze-1567 zeziqhamo zacutshungulwa kunye neetoni ze-salmon ezingama-70, iitoni ze-186 zeenkukhu, iitoni ezingama-361 zebhotela, iilitha ezingama-943,000 zobisi kunye neetoni ezingama-762 zetshizi; 50,000 izahlulo zesaladi kunye neehors d'ouevres zinikezelwe.

13. Ii-LSG Sky Chefs, suku ngalunye, zisebenzisa iikomityi ezingama-40,000, ii-cutlery eziyi-100,000, iipleyiti eziyi-120,000 kunye nezitya, iiglasi ezingama-85,000; Iitroli ezili-1500 ziyacocwa.

14. Isiselo esithandwayo? Ijusi yetumato. Uphononongo lweLufthansa lufumanise ukuba uxinzelelo lomoya olutshintshileyo lushiya abantu berhalela iasidi kunye netyuwa – kungoko isicelo eso. I-Lufthansa inika malunga nama-53,000 eelitha zejusi yetumato ngonyaka.

15. Kutheni iisosi? Igcina iprotheyini ephekwe kwangaphambili ekubeni yomile.

Airline Food Direction

I-LSG Lufthansa ilawulwa ngu-Ernst Derenthal, umntu ohamba naye ukuphuhlisa iingqiqo ezintsha zokutya. Waqala umsebenzi wakhe ngeminyaka yoo-1980 esebenza kwiihotele nakwiindawo zokutyela eMunich, eSwitzerland naseOstriya, engena kwinkonzo yokuphakela kwinqwelomoya neLufthansa's Service Company ngo-1985.

EQatar, wayenguMpheki oLawulayo kunye neGulf Air Catering kwaye ngo-1988 wajoyina iBalkan Air Catering eSofia, eBulgaria. UDerenthal wabuyela kwishishini lehotele ngo-1989 waza wajoyina iMarriott Catering eSan Francisco njengoMpheki oLawulayo, wabuyela ngo-1994 ukuya kwi-flight catering eHong Kong.

Ekupheleni kuka-1996 wajoyina i-LSG Sky Chefs e-Guam kwaye waba nguMphathi weNkonzo yoKutya kwi-Flight Management Solutions kuzo zonke iinqwelomoya ze-intercontinental neLufthansa. Ngokufutshane wayenguMphathi woPhuhliso lweMveliso kwi-Mexicana kwisiXeko saseMexico, ebuyela eYurophu ngo-2011 njengoMphathi weNgingqi weLSG enoxanduva lweMelika, iAfrika kunye noMbindi Mpuma.

UDerenthal uqinisekile ukuba ukutya okusebhodini kunye nenkonzo yesiselo yinxalenye yamava "okuzonwabisa" kwinqwelomoya. Ngelixa ukutya kungengomqhubi wokuqala ekuthatheni isigqibo somthengi ekukhetheni inqwelomoya, kubalulekile ukumisela inqwelomoya elandelayo. Ukhuseleko lokutya yeyona nto iphambili ekugxilwe kuyo; nangona kunjalo, umgangatho kunye nenkcazo zifumana ingqalelo enkulu yobuqu.

Abahambi bathanda ingcamango "yeprovenance" - ukwazi apho ukutya kuvela khona kunye neendlela ezisetyenziselwa ukuvelisa. Inkonzo yokutya yeklasi yeshishini inika uluhlu olubanzi lwezinto onokukhetha kuzo ngelixa ugxininiso lweklasi yokuqala lunobunewunewu olongezelelweyo. Ukunikezelwa kokutya okuphezulu kunye nomgangatho ophezulu wokusela utywala kusetyenziselwa ukwahlula imarike. Ukongeza, abakhweli bodidi lokuqala eLufthansa banikwa ithuba lokutya kwindawo yokuphumla kwisikhululo seenqwelomoya, phambi kokukhwela inqwelomoya; nangona kunjalo, oku akubathinteli ukuba baodole esinye isidlo ngexesha lokuhamba ngenqwelomoya.

Ukuphucula amava okusela, uMarkus Del Monego, i-sommelier eyaziwayo, uncedisa ekukhethweni kwewayini kwaye abasebenzi basebhodini bafumana uqeqesho lwewayini kunye nemimoya eyenza ukuba benze iingcebiso "ezifundisiweyo" zesiselo esifanelekileyo esiya kuphucula amava okutya abakhweli.

Utshintsho? Mhlawumbi!

Imakethi yokuthenga ukutya okusebhodini kulindeleke ukuba ifikelele kwi-19 yeebhiliyoni zeerandi ngo-2022. Inkonzo yokutya ye-inflight yamazwe ngamazwe ikhuthazwa kukunyuka kwenani labakhweli kunye nokwanda kwemfuno yokutya kunye nokuthandwa kokutya okusemgangathweni njengeqhinga lokhuphiswano lokwahlulahlula kweenqwelo-moya. Njengoko itekhnoloji yasekhitshini iguquka kwaye incasa yabakhweli iyatshintsha, kunokubakho uhlengahlengiso oluphawulweyo kukhetho lokutya/isiselo ebhodini kunye nendlela ukutya okunikezelwa ngayo. Okwangoku, iinkonzo zeLufthansa zibonelela abakhweli bepremiyamu ngeporcelain kunye nesilivere; nangona kunjalo, iimayile zokutya zehlabathi kunye neenyawo zekhabhoni zinokubona ezi zixhobo zihamba zibe khaphukhaphu kunye nokukhethwa kwe-biodegradable njenge-bamboo kunye ne-pulp yomthi ukunciphisa ubunzima.

Kumashishini kunye nabagibeli beklasi yokuqala, ngaphaya kwesihlalo esikhululekile kunye nebhedi, utshintsho abanokuthi bajonge phambili luya kugxininisa kwiminqweno yabo - emva kokuba konke kushiwo kwaye kwenziwa, sihamba ngezisu zethu.

© UGqirha Elinor Garely. Inqaku lelungelo lokushicilela, kubandakanya iifoto, alinakuphinda liveliswe ngaphandle kwemvume ebhaliweyo evela kumbhali.

INTO ONOKUYITHATHA KWELI NQAKU:

  • Maybe it is displacement… I do not want to think about the seat size, the long distance to the toilet, the bad air, the screaming children, the odor escaping from the person sitting next to me, or the possibility of exploding headsets and computer batteries.
  • I do not want to think about the emails I am not returning, the reports I left at home, and the jet lag that is waiting for me at the end of the flight.
  • Although onboard food service is not a new amenity and for decade's food has been an integral part of the flying experience – it continues to be a challenge for all sides of the tray table.

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