EWashington, DC-Nokuba kukho umongameli we-Corporate Travel Executives kunye noBooz & Co. umlawuli wehlabathi jikelele kunye nohambo intetho kaDoug Weeks yokugxila ekuvuseleleni uqoqosho endaweni yokuhla ngexesha leseshoni yokuvula, ukudodobala koqoqosho kuye kwanzima kakhulu kubathengi kunye nababoneleli kulo lonke. iNkomfa yeMfundo yeHlabathi ye-ACTE yale nyanga, inikezelwe ngentsebenziswano neNdaba zokuHamba ngeShishini.
Ubuninzi babathengi abahambahambayo banike ingxelo yokuba amanani ohambo lweenkampani zabo unyaka nonyaka wehle kakhulu-abanye ngama-50 ekhulwini. I-poll ye-straw eqhutywe ngabahleli be-BTN ngexesha le-Corporate Travel 100 iseshoni yokulinganisa ifumene ukuba i-17 kwiinkampani ezithatha inxaxheba ze-18 zinemiqulu ephantsi kulo nyaka, kunye noninzi ubuncinane ubuncinane be-20 ekhulwini.
Uhambo lukaJPMorgan Chase luya kuhla malunga neepesenti ezingama-40 kulo nyaka, utshilo usekela-mongameli welizwe jikelele u-Erin Barth ngexesha leseshoni yemfundo yenkomfa. UBruce Finch, umlawuli weenkqubo zokuzinza kwihlabathi jikelele kunye nokugcinwa kwendawo yokusebenza ye-Autodesk, uthe kwiseshoni efanayo ukuba inkampani yakhe ilindele ukugcina ukuhamba phantsi nangona uqoqosho luphindela ngenxa yezizathu zokusingqongileyo, njengoko i-CEO yakhe ibeka injongo yokunciphisa i-20 yepesenti ye-carbon emissions footprint. (jonga ibali, iphepha 6).
Phakathi kweziphumo zokudodobala koqoqosho kulawulo lohambo lweshishini yimigaqo-nkqubo yohambo engqongqo ngakumbi, ukukhawulezisa ukukhula kobuchwepheshe benkomfa ekude nokunyusa ulwazi lwabaphathi abaphezulu malunga needola zokuhamba.
“Njengoko ujonga into eyenzekileyo kwezi nyanga zisibhozo ukuya kwezili-10 zidlulileyo, sibone ukuncitshiswa kwamandla ngoSeptemba, emva koko sabona imfuno yehla nangaphezulu kunaye nabani na ebelindelekile kwiinyanga ezintathu ukuya kwezintlanu,” utshilo uSaber. Usihlalo we-Holdings kunye ne-CEO uSam Gilliland ngexesha leseshoni yeholo yedolophu ebanjwe yi-BTN kunye nomlawuli weCisco Systems wohambo lwehlabathi, iintlanganiso kunye neziganeko uSusan Lichtenstein, umphathi we-Moog weenkonzo zokuhamba uKathy Hall-Zientek kunye nomongameli we-BCD Travel waseMelika uDanny Hood.
"Uhambo lwezoshishino luphantsi kwi-20 ukuya kwi-25 yeepesenti kwihlabathi jikelele," kusho uGilliland. "Kwanamashishini amakhulu, kwaye ngakumbi iinkonzo zemali, ubona ukuhamba kuluhlu lwe-30 yeepesenti."
UGilliland uthe uSaber uya kuziqhelanisa nemeko yangoku kunokuba alinde ukuchacha. “Asinalulindelo lokuba xa singena ku-2010 siphinde sibone ukubuya kwethu,” utshilo. “Ngokuqinisekileyo asiyicwangciseli loo nto. Andiyilindelanga, ngakumbi njengoko ucinga malunga nento ebesithetha ngayo kakhulu malunga nomthamo wenqwelomoya. Andiqondi ukuba iya kubuya. Ziya kukhula kwithuba leminyaka ngokucotha kwaye siza kubona amandla athile ebuyela kwinkqubo, kodwa ndicinga ukuba sijonge kwiminyaka emibini, emithathu, emine ukusukela ngoku de sibuyele okanye sisondele kumanqanaba omthamo esiwabonileyo. kwisiqingatha sokuqala sonyaka ophelileyo.”
Emva kokubona intengiselwano yehla nge-13 lepesenti ngo-2008 xa kuthelekiswa nonyaka ongaphambili, i-BCD Travel ibone ukuhla kwemfuno kwinyanga ephelileyo. “Asizange sibethwe kakhulu kunyaka ophelileyo njengoko senzayo kwikota yokuqala yalo nyaka,” utshilo uHood. “Siyalinda. Iindaba ezimnandi kukuba ngoMatshi, siye sabona kakhulu umgca osicaba. Xa uyijongile ngenene, utshintshiselwano lwehlile kangangoko luza kuhamba ngalo, kwaye siye sanenkqubela encinci kwinyanga ephelileyo. ”
Nangona imfuno iphantsi ngokubanzi kwaye ababoneleli behlupheka, i-Lichtenstein kunye ne-Hall-Zientek baqaphele ezinye izinto ezintle kwiinkqubo zabo zokuhamba ezenziwe kuqoqosho oluphantsi.
Ukuthotyelwa komhambi weCisco kuye kwasuka kuma-80 ukuya kuma-93 ekhulwini. Imakethi yababoneleli abakhethiweyo nayo inyuke yaya kutsho ngaphezulu kwama-90 epesenti. "Xa ihlabathi liyeka imizuzu embalwa," kusho uLichtenstein, "abaphathi bethu, i-CEO yethu, behla beza kuthi bathi, 'Sidinga ukutshintsha oku kwaye sisele i-Kool-Aid yethu eCisco.' Ngokukhawuleza, asizange sihambe ngaphakathi. Lonke uqeqesho lwethu lweza kwi-Intanethi, eyaphela iyinto entle kuthi kuba bonke abantu bethu kwihlabathi liphela benza uqeqesho olufanayo. ”
UHall-Zientek uthe, “Kufuneka siyile kakhulu kunye neqela labantu abasebenza kunye. Olunye utshintsho lwaluhamba ngeenkonzo zokuhamba lunyanzelekile kunokuba lube lokuzikhethela. Sibone ukwanda kwenani labahambi abahamba ngeqela leenkonzo zokuhamba kwaye intengiso yethu yentengiso inyuke yaya apho ibifanele ukuba khona. ”
Ngaphezu kwesinye kwisithathu seenkampani zentengiso enkulu zenza ukuba imigaqo-nkqubo yoshishino ibe ngqongqo ngakumbi, ngokutsho kwamanani okuqala ukusuka kwingxelo yentengiso enkulu ye-BTN esekelwe kwiimpendulo ezivela kwiinkampani ezingama-30 ezichithe phakathi kwe-10 yezigidi zeedola kunye nezigidi ezingama-40 zeedola ngonyaka kumoya obhukishwe e-US. 2008.
Izenzo ezinjalo, ezixutyushwa ngexesha leseshoni yabathengi kuphela, ukukhawulela iklasi yezoshishino kubandakanya ukwandisa ixesha elifunekayo ngaphambi kokuba iinkampani zivumele iklasi yezoshishino, ukukhawulela ukufikelela kwiikhabhinethi zeprimiyamu kuphela kumanqanaba athile abalawuli okanye ukulahla ngokupheleleyo kwiinkqubo zasekhaya.
Nangona kunjalo, ngokwezi ziphumo zokuqala zovavanyo lwentengiso enkulu, akukho nkampani enye ethintele ngokupheleleyo ukusetyenziswa kweklasi yeshishini.
Ngexesha lenye iseshoni yemfundo, uCarlson Wagonlit Usekela mongameli olawulayo woLawulo lwababoneleli behlabathi uMike Koetting uthe ngelixa iinkampani ezininzi zithathe "indlela yokucoca inyama" yokunciphisa ukuhamba, uninzi luzama ukolula iidola zabo zokuhamba ngohlengahlengiso lomgaqo-nkqubo weshishini, kwiimeko ezininzi “ukunciphisa udidi lweshishini ukusuka kuhambo olwaludla ngokuba ziiyure ezintandathu ubude ukusa kwiiyure ezisibhozo ubude okanye iiyure ezili-10 ubude. Ezo zizinto ezilula kakhulu ukuzisebenzisa kunye nokunxibelelana. ”
Ukutshintsha umgaqo-nkqubo wodidi lweshishini uye waba ngomnye wabathengi abaninzi abanokutsalwa ukuze baqhube ukonga ngakumbi ngomgaqo-nkqubo, ngokuchaseneyo netafile yothethathethwano neenqwelomoya.
Ngexesha leseshini enye, abathengi baqaphele abanye abaqhubi bemigaqo-nkqubo, kubandakanywa ukuthengwa kwangaphambili, amathuba okuthenga amabala kunye neyona migaqo-nkqubo iphantsi engqiqweni yokuhlawula ngenqwelomoya.
U-Ingersoll Rand "ujonge kancinci ngaphakathi, ngaphakathi kwinkampani, ukuqhuba ukonga, ngokuchasene nothethathethwano olunzima," utshilo iinkonzo zoshishino kwihlabathi jikelele, umlawuli weenkonzo zohambo, izithuthi kunye neentlanganiso uPascal Struyve.
UDan Pirnat, i-TRX Travel Analytics isekela likamongameli kunye nomphathi jikelele, uqaphele ukuba abathengi abaninzi bahlengahlengisa umgaqo-nkqubo wokunciphisa iidola zokuhamba. “Ngeliphandle, ndilindele ngokupheleleyo ukuba abathengi bazakubona ehla amathuba okwenza ukonga ngokujolisa ngaphandle ngothethathethwano kunye nethuba elingakumbi lokugxila ngaphakathi. Iintsuku zothethathethwano lwe-airline-it-and-forget-it ziphelile. Ukutyikitya isivumelwano seminyaka emibini kunye nokuphinda usityelele rhoqo emva kweminyaka emibini-ezo ntsuku ziphelile. Iinkampani zeenqwelo moya ziye zakwazi ngakumbi kwaye ke kufuneka uzithathele ingqalelo ezo zibophelelo kwaye ugxile ekulawuleni inkqubo ngokusebenzayo endaweni yokulawula inkqubo ngokungenzi nto. "
U-Carlson Wagonlit's Koetting waqaphela ukuba ngelixa abathengi abaninzi beqhubekile nokuxhasa abathwali abakhethiweyo, baye baphumeza imilinganiselo ephantsi-logic-fare parameters. Abanye abathengi baphumeze “eyona ntlawulo iphantsi ngalo lonke ixesha,” nokuba ngubani ophetheyo, abathi abaphaneli bathe kunokubangela ukuvuza, ukunciphisa amandla okuthwala abathwali kwaye ekugqibeleni konakalise inkqubo.
Iinkampani ziye zathatha ithuba lokuthenga kwangaphambili, nangona u-Koetting wathi inzuzo yokuthenga okunjalo ibonakala iyancipha. “Njengoko imfuno ibisiya isihla kwaye abathwali beyilile ekuzameni ukugcina imfuno, siye sabona isaphulelo osifumanayo sokubhukisha iintsuku ezisixhenxe okanye ezili-14 siyehla kancinci,” utshilo. “Ayisiyondawo apho unokuthi uxelele abahambi bakho ukuba balinde de kube ngumzuzu wokugqibela, kodwa sibonile ukuba uncedo lwezemali lokubhukisha lusehla.”
Xa ebuzwa ngumthengisi ngexesha leseshini malunga neendlela zokuthengwa kwempahla ukuba abathengi abahambahambayo badibanisa abathengisi abahambahambayo "ukulinganisa umthamo" ohambe kunye nokunciphisa uhlahlo lwabiwo-mali, i-American Express Business Travel usekela-mongameli weenkonzo zeengcebiso zehlabathi uFrank Schnur uthe, "Ukuba ndijonga. Kwisiseko sethu esikhulu sabathengi, ndingatsho ukuba kufutshane neepesenti ezingama-50 bayahlanganisana. ”
Umphathi ophezulu wohambo lweshishini kunye neentlanganiso u-Ann Hannon uthe uRaymond James Financial "uphonononga kwakhona iikhontrakthi zethu ngeli xesha," njengoko "uhambo lwenkampani luphantsi malunga neepesenti ezili-11."
I-CEO yoMbutho wezoThutho loMoya uJames May ngexesha lentetho ephambili uthumele umyalezo odibeneyo osuka kwiinqwelomoya ukuya kurhulumente wase-US: "Musa ukwenzakalisa." UMay wasebenzisa loo magama mathathu kumanyathelo amaninzi avela eWashington, kubandakanywa izindululo ezahlukeneyo zokunyusa irhafu kunye nemirhumo kumatikiti eenqwelomoya kunye nenye enokuguqula imithetho elawula intsebenziswano yemanyano yeenqwelomoya.
UMeyi wacela abaqeqeshi bezohambo beenkampani ukuba bajoyine i-ATA ngokuchasene ngokuthe ngqo neerhafu ezintsha kunye neentlawulo zokhuseleko ezinokuthi zisebenze indlela yazo phantsi kubathwali, kwaye ekugqibeleni kubagibeli. UMay uthe urhulumente "ubona ishishini leenqwelo moya rhoqo njengenkomo yemali" kwaye sele berhafisa iinkonzo zabo ngesantya esikhulu kunecuba notywala.
UMay uthe iirhafu kwiinqwelomoya zase-US kunye namatikiti abawathengisayo sele negalelo kwi-18 yeebhiliyoni zeedola ngonyaka kwingxowa karhulumente, kwaye izindululo ezahlukeneyo zingongeza kangangeebhiliyoni ezisibhozo zeerandi ngonyaka kwiirhafu kunye nemirhumo emitsha. Izindululo ziquka umrhumo owongezelelweyo wokuhlola ukhuseleko kunye nokunyuswa kwentlawulo yesibonelelo sabahambi, exhasa ngemali izikhululo zeenqwelomoya. UMay wahlekisa ngesindululo kumthetho oyilwayo wenkxaso-mali weFederal Aviation Administration wamva nje onokunyusa intlawulo yesibonelelo sabakhweli ukuya kuthi ga kwi-8 segment nganye ukusuka kwi-7 yangoku yeedola.
I-ATA iphinda ichase isiphakamiso solawulo sika-Obama sokunyuka kwi-2012 i-$ 2.50 yecandelo ngalinye Umrhumo woKhuseleko lwe-Aviation Passenger yokuhlawula iindleko zoLawulo lwezoThutho.
UMay wabongoza kakhulu ulawulo ukuba lukhanyele i-HR 831, eyaziswa ngu-Rep. James Oberstar (D-Minn.). Ukuya kuMeyi, umthetho oyilwayo umele "utshintsho olungento," kubandakanya nelungiselelo elinokuthi livumele uNobhala wezoThutho ukuba atshone ilanga lokugonywa kwe-antitrust enikezelwe e-US kunye nabathwali bamazwe aphesheya.
Ngeli xesha, uMay waqhubeka nekhwelo le-ATA lokuqhubela phambili inkqubo yolawulo lwendlela yomoya yesizukulwana esilandelayo, ethi ngokuyinxenye “ithathe indawo yenkqubo ye-radar eneminyaka engama-50 ubudala” ngobuchwepheshe besathelayithi. Ungathi ucenge urhulumente ukuba "enze isizukulwana esilandelayo sibe yinyani ngoku."
Usihlalo weMarriott International kunye ne-CEO uJW Marriott Jr., ofumene imbasa ye-ACTE yoxanduva lwentlalontle kulo nyaka, ukwanike ingxelo ngeenzame zakhe zakutsha nje zokuthetha neCongress kunye noMongameli u-Obama ukuthomalalisa ezinye zeentetho ezijikeleze uhambo lweshishini kunye neentlanganiso eziye zavela, ngakumbi emva koku. Isigebenga se-inshorensi intlanganiso yokuphumla epapashiweyo ye-AIG eyaqhutywa kamsinya nje emva kokuba ifemu yamkele iibhiliyoni zeerandi zoncedo. UMarriott uthe uphumelele ekunxibelelaneni nabaqulunqi bomthetho kungekuphela nje imfuneko yokuhamba kweshishini njengomsebenzi wokusebenza kunye nokukhula kodwa kunye nendawo yoshishino lokuhamba kuqoqosho jikelele.
“Ukuhamba ngeshishini kudala amathuba emisebenzi ayi-2.5 yezigidi, kwaye iintlanganiso kunye neendibano zizodwa zidala imisebenzi esisigidi. Abanye babenzi bomthetho bethu bayaqala ukuqonda, utshilo uMarriott, "ukuze siphume kolu kudodobala kwezoqoqosho, kufuneka siphume kwigumbi eliphantsi."
Ngokwenza kwakhe kunye nezinye iinzame ezivela kwiinkokheli zeshishini lokuhamba, uMarriott uthe ulindele ukubona ukuncipha kwe "AIG effect," apho ishishini lithe cwaka ukucwangcisa uhambo okanye iintlanganiso ebusweni boluntu. Wakhankanya umnxeba awawufumana kumphathi webhanki owafumana imali kwiNkqubo yokuNceda Izinto Ezinengxaki, ebuza enoba bubulumko kusini na ukuqhuba intlanganiso.
“Ndithe logama nje iyindibano enenjongo yoshishino kwaye ibanjelwe kwindawo efanelekileyo, nizakulunga,” utshilo uMarriott. "Ndicinga ukuba le ngxaki idlulile, kwaye okuninzi kusemva kwethu."
