IiNkampani zeCentara neeNdawo zokuHlala namaQabane kunye noPhononongoPro ekuqhubekeni Ukuphucula ukwaneliseka kweendwendwe

ISingapore, ngo-Oktobha 2nd 2014 - ReviewPro, umboneleli okhokelayo wolawulo lwesidima se-intanethi kunye nohlalutyo lwemidiya yoluntu kwimizi-mveliso yehotele kunye neyokutyela, usanda kungena kwintsebenziswano yeqhinga leminyaka emininzi kunye neCentara Hotels & Resorts.

Ngaphantsi kwesi sivumelwano, i-Bangkok-based yehotele yodidi oluphezulu-eneepropati ezingama-47 kulo lonke elaseThailand, eMaldives, eVietnam, eBali, eSri Lanka naseMauritius, kunye nezinye izakhiwo eziphantsi kophuhliso eThailand, e-China, e-Ethiopia, eQatar, eLaos nase-Oman-iya kwandisa impendulo. ukusuka kumakhulu emithombo yophononongo kwiwebhu iphela, kwiilwimi ezingaphezulu kwamashumi amane, ukufumana ulwazi olunzulu kumava eendwendwe zabo kwipropathi nakwinqanaba loshishino.

Embindini we-ReviewPro's analytics yi-Global Review Index TM (GRI), umgangatho woshishino wokwaneliseka kweendwendwe kwi-intanethi kwiihotele ezizimeleyo kunye neempawu, ezisekelwe kwidatha yokuphonononga ehlanganiswe ngaphezu kwe-100 yee-arhente zokuhamba kwi-intanethi kunye neendawo zokuphonononga kwiilwimi ze-45. I-GRI ingasetyenziselwa ukuhlalutya ukusebenza kodumo lwe-intanethi yehotele okanye iqela leehotele, yenza uthelekiso phakathi kweehotele kwaye uthelekise iziphumo kunye nabakhuphisana ngokuthe ngqo.

I-Centara Hotels & Resorts ziya kuxhamla kwakhona kwisixhobo se-ReviewPro's integrated ngokupheleleyo-integrated Guest Satisfaction Survey (GSS) ngokwenza amaphepha-mibuzo ukuze kuqokelelwe, kuhlalutywe kwaye kwenziwe ngokwengxelo yeendwendwe ezithe ngqo. I-ReviewPro's ekulula ukuyisebenzisa isisombululo iya kubonelela iCentara nge-360-degree yobungqondi beendwendwe ukuququzelela ukusebenza kunye nokuphuculwa kwenkonzo, zonke zivela kwideshibhodi enye.

UDavid Good, uSekela Mongameli weMisebenzi uthi, "Sikhethe i-ReviewPro kuba uhlalutyo lwabo lusinika ulwazi olungenakuthelekiswa nanto kumava eendwendwe kwihotele yethu nganye, lusinika indlela entsha yokwandisa ukwaneliseka kweendwendwe kunye nengeniso. Ukongeza, uhlalutyo lwabo lwabakhuphisana nabo ngokuthe ngqo lusinika ulwazi olucacileyo lokulinganisa inkqubela yethu. Olu lwazi luya kusinceda sonyuse isikhundla sethu sokhuphiswano kwaye sonyuse umgangatho wethu kwiiwebhusayithi eziphambili ezifana neTripAdvisor kunye neBooking.com.

NgokukaChris Bailey, uSekela Mongameli oPhezulu, uThengiso kunye neNtengiso, "Isisombululo solawulo lwesidima se-intanethi ye-ReviewPro, isixhobo sovavanyo oluthe ngqo, uhlalutyo lweemvakalelo kunye nedatha iya kusenza ukuba sembe nzulu kwidatha yolwaneliseko lweendwendwe kwaye siguqule ukuqonda kwisenzo ukuze sibonelele ngamava angcono wethu. iindwendwe”.

UMichael Chin, uSekela Mongameli weNgingqi weReviewPro kwingingqi yeAsia-Pacific, uthi, “Siyavuya ukusebenzisana nophawu oluyimpumelelo olusekwe eAsia njengeCentara Hotels & Resorts. Uhlalutyo lwethu luza kubonelela ngengqiqo enzulu kwizalathisi ezibalulekileyo ezifana nokusebenza kwamasebe aphambili, ukunceda iCentara ukuba ilungelelanise ukuthengisa, ukusebenza kunye nokuphuculwa kwenkonzo ngokusondeleyo ngakumbi kwaye yenza ukuba iqela kunye nepropathi nganye ikwazi ukwenza ngcono amava abo eendwendwe ukuze baqhubele phambili inzuzo yengeniso. "

Malunga neeHotele zaseCenta kunye neendawo ekuchithelwa kuzo iiholide

I-Centara Hotels & Resorts yeyona ndawo iphambili yehotele yaseThailand eneminyaka engaphezu kwama-30 yenkonzo kushishino lweehotele. Inkampani yiyunithi yoshishino engundoqo yeQela eliPhakathi leeNkampani. Iqale yabizwa ngokuba yiCentral Hotels & Resorts, inkampani yaphinda yathiywa ngokutsha nge-26 Juni 2007 yaba ziiHotele zeCentara kunye neeNdawo ekuchithelwa kuzo iiholide. Kwangelo xesha, uphawu lwe-spa lwatshintshwa ukusuka kwi-Centara Spa ukuya kwi-SPA Cenvaree.

UMnu Suthikiati Chirathivat, uSihlalo weBhodi yesiGqeba seCentral Plaza Hotel (Public) Co Ltd uthe isigqibo sokusebenzisa oko kwakuqale igama le-spa, "Centara", njengoko uphawu olutsha lwehotele luthathiwe emva kokuqwalaselwa kunye nophando oluninzi. Nangona “umbindi” ligama elidumileyo eThailand, ngakumbi kwishishini lokuthengisa, kwisiseko sabathengi behotele behlabathi alizange libonise “iThai-ness” kunye nobunzulu kunye nomgangatho wemveliso kunye nenkonzo. Nangona kunjalo "i-Centara" ivakala ngakumbi i-Thai, i-exotic ngakumbi, kwaye isadibanisa umbutho kunye neqela: "i-Cen" evela kwi-Central, enegama elibuyela emva kweminyaka engaphezu kwe-60; kunye ne "tara" ivela kulwimi lwesiThai kwaye ithetha "amanzi".

Ingcamango efanayo isetyenziswe kwi-SPA Cenvaree: kwakhona, "i-Cen" isuka kwi-"Central", kwaye "varee" ikwathetha amanzi ngesiThai.

Iibhrendi ezintandathu ezahlukeneyo phantsi kweCentara Hotels & Resorts zenziwe ukuze kubonwe ngokucacileyo kwaye kuthengiswe ihotele nganye.

ICentara Grand ikudidi lweenkwenkwezi ezintlanu ezifikelelekayo, ezinezakhiwo eziphawulekayo kwisixeko esingundoqo kunye neendawo ekuchithelwa kuzo iiholide, indawo yokutyela ekumgangatho ophezulu, i-spa, iklabhu yabantwana, kunye noluhlu lwezinye iindawo zokuzonwabisa. I-Centara Hotels & Resorts lolona phawu luphambili, oluneempawu ezineenkwenkwezi kwiindawo eziphambili, ubuncinane enye yokutyela ekumgangatho ophezulu, kunye neendawo zokuzonwabisa ezixhomekeke kwiimeko zemarike yasekhaya. I-Centara Boutique Collection iqulathe iipropathi ezinomtsalane kumhambi ozimeleyo oxabisa umgangatho kuyilo kunye nokwamkela iindwendwe kodwa okhetha ukuphepha iihotele ezinkulu. I-Centra yi-brand yexabiso enikezela ngezibonelelo zodidi lokuqala kunye nenkonzo ngaphandle kokuhambisa ngokugqithiseleyo ukuya kwindawo apho iindwendwe zingayifuni. ICentara Residence & Suites ibonelela ngamagumbi anenkonzo aneendidi ezimbini, ezizezi iCentara Grand eneenkwenkwezi ezintlanu kunye neCentara eneenkwenkwezi ezine. Iihotele ze-COSI luphawu lwendlela yokuphila efikelelekayo eyenzelwe abahambi abafuna intuthuzelo kunye nokulula ngamaxabiso afikelelekayo. Uphawu luphantsi kophuhliso kunye nepropati yokuqala ngenxa yokuvulwa ngo-2016.

Malunga ReviewPro

Uphononongo lwePro luvumela abanikazi behotele kunye neevenkile zokutyela ukuba bonyuse ulwaneliseko lweendwendwe kwaye bakhulise ingeniso ngokulawula ngokuqhubekayo kunye nokuphucula isidima sabo kwi-intanethi. Iqela lenkampani lezixhobo ezisekwe kwiwebhu libonelela ngohlalutyo, ubukrelekrele bomthengi, ukulinganisa okukhuphisanayo kunye nokunika ingxelo ukunceda iingcali zokubuka iindwendwe zandise ukusebenza kombutho wazo. I-ReviewPro ihlanganisa amakhulu ezigidi zophononongo kwiilwimi ezingama-40+ ukusuka kwiindawo ezingaphezulu kwe-100 zokuphonononga, ii-arhente zohambo kwi-intanethi (OTAs) kunye nawo onke amaqonga eendaba ezentlalo aphambili. Inkampani inamawakawaka abathengi kumazwe angaphezu kwama-90, kubandakanya iMeliá Hotels International, iiHotele zaseKempinski, iQela leehotele zaseLouvre, ukuqokelelwa kweThala leeNcwadi kunye nabemiM.