Ngenkqubela phambili ekhawulezileyo yetekhnoloji, ukukhula koqoqosho, ukwanda kwemivuzo, kunye nokwandiswa kwecandelo lezokhenketho, inani elandayo labantu kunye namashishini akhetha ukuhamba ngenqwelomoya njengeyona ndlela isebenzayo nefanelekileyo yokufikelela kwiindawo abasingise kuzo.
Le meko-bume eguqukayo, ephawulwa ngomthamo onyukayo wabakhweli, ibeka izikhululo zeenqwelo moya njengabaxhasi ababalulekileyo kumava ohambo lulonke. Nazi ezinye iimbono zeengcali kwiindlela ezitshintshayo zokwamkela abakhweli kunye nemingeni izikhululo zeenqwelo moya ezidibana nazo ekulawuleni izinto zobubele, ezifana neendawo zokuphumla zoshishino, kwinkangeleko yomhlaba yangoku.
Iiprojekthi ze-International Air Transport Association (IATA) zithi ngo-2025, inani labakhweli bomoya liya kudlula iibhiliyoni ezintlanu okokuqala, lifikelele kwi-5.2 yeebhiliyoni eziqikelelwayo, nto leyo emele ukunyuka kwe-6.7% ukusuka kunyaka ophelileyo. Oku kunyuka kokuhamba ngenqwelomoya kubonisa ukuba abantu baya belibeka phambili ixesha labo, bekhetha ukuhamba ngenqwelomoya ukuze benze izinto ezonwabisayo kwaye balindele amava amnandi nafanelekileyo kwizikhululo zeenqwelomoya.
Izikhululo zeenqwelomoya zitshintshile ukusuka kwiindawo ezilula zokuhamba zaba yinxalenye ebalulekileyo yamava ohambo kunye noluntu lwasekuhlaleni. Ngenxa yoko, kufuneka baphinde bahlole uluhlu kunye nomgangatho wamava abawanikezelayo kubo bobabini abahambi kunye noluntu olubangqongileyo, ngakumbi malunga neenkonzo zobubele. Umzekelo, amagumbi okuphumla eshishini, ebekhe aquka abantu ababhabhayo rhoqo, aguqukele ekubeni zii-asethi ezibalulekileyo ezibonisa ukunyuka kolindelo lwabakhweli. Ezi ndawo zokuphumla ngoku zineenjongo ezimbini: zongeza intuthuzelo kubahambi kwaye zinegalelo elikhulu kwingeniso engeyiyo eyokuhamba emoyeni, ngaloo ndlela zikhuthaza ukudibana okukhulu phakathi kwabakhweli.
Ngenxa yokuba iinkonzo zobubele, ezifana neendawo zokuphumla kwisikhululo seenqwelomoya, ziye zaba ngumba ophambili ekugcineni abakhweli abonelisekileyo kunye nokujongana nokwanda kokulindela kwabo, kubalulekile ukuba izikhululo zeenqwelo moya ziphonononge ubuhlakani obucwangcisiweyo. Intsebenziswano phakathi kwezikhululo zeenqwelo moya, amaziko emali, ababoneleli bendwendwe, kunye neefemu zobuchwepheshe zibalulekile ekugcineni umgangatho wegumbi lokuphumla kunye nokuqinisekisa ukubakho kwemali.
Izikhululo zeenqwelomoya ezininzi ziyawaphucula amava okuhamba, ngelixa iinqwelomoya ziphakamisa umnikelo wazo wokuhamba ngenqwelomoya, ngaloo ndlela ziphakamisa okulindelekileyo kubakhenkethi bale mihla. Indawo yokuphumla yeshishini iye yavela ngaphaya kokusebenza njengendawo yokuphumla phambi okanye emva kwenqwelomoya; iye yaba yindawo eyahlukileyo yokunxibelelana kwezentlalo kunye nokuzonwabisa, evumela abakhweli ukuba basebenzise ixesha labo ngokufanelekileyo, bazintywilisele kwinkcubeko yendawo, kwaye batyebise amava abo okuhamba xa bebonke.
Iindawo zokuphumla ngoku zisebenzisa iindlela zolawulo lwengeniso kunye nobuchwepheshe obubolekwe kushishino lweenqwelomoya kunye necandelo lokwamkela iindwendwe ukukhulisa ukusebenza kakuhle kunye nenzuzo. Olu tshintsho luguqule amagumbi okuphumla ukusuka kwiindawo ezikhethekileyo, zobulungu kuphela zibe ziimodeli ezijolise kwingeniso ezijongana noluhlu olubanzi lwabahambi. Ukwaziswa kokubhukisha kwangaphambili kunye namaxabiso aguqukayo kunceda iindawo zokuhlala ukuba zikhulise umthamo wazo, zandise ingeniso, kwaye zilungelelanise amaxabiso ukuphendula kutshintsho olufunekayo. Ukwandisa ukwaneliseka kwabakhweli, kubalulekile ukuphumeza iinkqubo ezisebenzayo zofikelelo lwedijithali. Imizekelo ibandakanya ukuqinisekiswa kwebhayometriki kunye nokungena kweselula, okungaphuculi nje ukulungelwa kwabahambi kodwa kunegalelo ekunciphiseni iindleko zokusebenza.
Ukwenza okuthandwa nguwe ngomnye umba obalulekileyo onceda amagumbi okuphumla atsale abaxhasi abaninzi. Oku kunokubandakanya ukwenziwa kwenkonzo eqhutywa yi-AI, kuquka ukhetho lokutya nesiselo, amalungiselelo okuhlala, kunye nokhetho lokuzonwabisa olulungiselelwe umhambi ngamnye. Izinto ezintsha zokuzisebenzela zikwaluncedo kwizikhululo zeenqwelo moya, njengoko iodolo yedijithali yokutya neziselo, iibhari ezizisebenzelayo, kunye noqhagamshelo lwentengiselwano kuphucula ukusebenza kakuhle kunye nokunciphisa iindleko zokusebenza eziqhubekayo, ekugqibeleni zenza ukuba amagumbi okuphumla asebenze kwiitheminali ezininzi nakwizikhululo zeenqwelomoya ezincinci.
Uzinzo kufuneka kwakhona kube yingqwalasela ephambili. Iindawo zokuphumla zangoku ziya zisanda kwamkela iinkqubo zolawulo lwamandla akrelekrele, ubugcisa bokunciphisa inkunkuma, kunye nemathiriyeli elungele ukuphilisana kwendalo ukuze kuphunyezwe iinjongo zokusingqongileyo ngelixa kuphakanyiswa imigangatho yenkonzo ephezulu. Iindawo zokuphumla ziya ziguquka zibe ziindawo ezinolwazi ngedatha, ezigxile kumava ezivisisanisa ulindelo lweendwendwe kunye nokusebenza kakuhle kunye nokwandiswa kwengeniso, ngaloo ndlela kuqiniswa indima yazo njengamacandelo abalulekileyo kwi-ikhosistim yesikhululo seenqwelomoya.
Ukuziqhelanisa neemfuno eziguqukayo kunye neendlela eziqhubekayo, izikhululo zeenqwelomoya ziya zivavanya indlela yokulawula ngokufanelekileyo kunye nokuzinzisa ukusebenza ngokufanelekileyo kwegumbi lokuphumla.
Ukunyuka kokusetyenziswa kwegumbi lokuphumla kunye nokuguquguquka kwezithuthi zabakhweli kwenza kube nzima ulwabiwo lwabasebenzi kunye nezibonelelo ngelixa kuzanywa ukugcina imigangatho yenkonzo ephezulu, kufuna utyalo-mali olukhulu ekulondolozweni, ekulungiseleleni nasekulungiseleleni abasebenzi. Ngaphaya koko, imiqobo yendawo enyiniweyo yesikhululo seenqwelomoya inokuthintela uyilo lwegumbi lokuphumla kunye namanyathelo okwandisa, efuna ucwangciso oluchubekileyo ukuze kuphunyezwe ukusebenza kakuhle. Imingeni eyongezelelweyo ibandakanya isidingo sokuthobela ukhuseleko kunye nemimiselo yokusebenza. Le meko igxininisa imfuneko yobungcali bangaphandle kunye nenkxaso yemali, enokuthi iququzelelwe ngokusebenzisa intsebenziswano enobuchule.
Ekulawulweni kweendawo zokuphumla zamashishini, izikhululo zeenqwelo moya zihlala zinikezela ngophuhliso kunye nemisebenzi kumahlakani anolwazi olukhethekileyo. Imizekelo eqaphelekayo yeenkampani ezizinikeleyo zokuphumla zibandakanya iiLounge eziLawulayo yi-Swissport, i-Airport Dimension, i-Premium Plaza, kunye ne-TAV Operations Services. Ezi mizi-mveliso zibonelela ngezikhululo zeenqwelo moya ngezisombululo ezinophawu, ezilandela iinkqubo zethenda zoluntu. Ubuhlakani bophawu olucwangcisiweyo luye lwavela njengendlela esebenzayo yokujongana nemingeni yemali kunye nenkonzo enxulumene neenkonzo ezijongene nezikhululo zeenqwelomoya, iinkampani zeenqwelomoya, kunye nabasebenzi bendawo yokuphumla. Ukusebenzisana neebrendi ezihloniphekileyo kusebenza njengeendlela ezisebenzayo zokuphucula amava egumbi lokuphumla kunye nokuvelisa ixabiso kwimilinganiselo emininzi.
Ezi ntsebenziswano azigcini nje ukomeleza ukubekwa kweempawu zeprimiyamu kodwa zikwadala amathuba amatsha engeniso, ukusasaza uxanduva lotyalo-mali, kunye nokubonelela ngamava omthengi awodwa. Nokuba bathatha kwizithethe zasekhaya okanye ubunewunewu behlabathi, olu buhlakani lwenza ukuba iindawo zokuphumla zenze umoya opholileyo onomtsalane kubaphulaphuli ekujoliswe kuwo. Ngokuphucula okukhethiweyo kokutya kunye nesiselo kunye nokuququzelela ukuthengiswa kwe-co-branded kunye nokuhlanganiswa kwemveliso, izivumelwano zobuchule ziguqula ii-lounges zibe zii-hubs zokuphila-ukunyusa ukwaneliseka kwabahambi ngelixa kuphucula ukusebenza kakuhle.
Lo mkhwa uphawuleka ngakumbi kushishino lwezemali, apho iinkampani zamakhadi okuthenga ngetyala ziye zaqaphela ukufikelela kwindawo yokuphumla njengeyona nto ibalulekileyo ekutsaleni nasekugcineni abathengi. Iindawo zokuphumla kwisikhululo seenqwelomoya ziye zavela ekubeni yinto nje yokuhamba ukuya kwizinto ezibalulekileyo zokunikezelwa kwamakhadi eprimiyamu. I-American Express inkqenkqeza phambili ngeNgqokelela yayo yeGlobal Lounge, esandula ukwanda eYurophu ngokungeniswa kweendawo zayo zokuphumla ezinophawu, njengaleyo iseStockholm Arlanda ngentsebenziswano nerestorante ebekekileyo iPontus Fritiof. UChase uphehlelele iiLounge zayo zeSapphire, ngelixa iCapital One yenze imitsi ebonakalayo ukusukela ekuvulweni kwegumbi layo lokuqala lokuphumla eDallas-Fort Worth (DFW) ngo-2021, ngoku isebenza kwiindawo ezininzi eUnited States. Kwingingqi yaseNordic, iDanske Bank Aviator Lounge esandula kusungulwa kwiSikhululo seenqwelomoya saseCopenhagen yiAviator Airport Alliance ibonisa indlela amaqumrhu asekuhlaleni asebenzisa ngayo ubambiswano lwezemali ukubonelela ngamava awomeleziweyo, akhethekileyo kubanini makhadi. Ezi ntsebenziswano zigxininisa indlela intsebenziswano yophawu lobuchule eguqula amava eendawo zokuphumla kwisikhululo seenqwelomoya-ukudibanisa izibonelelo zemali kunye namathuba anqwenelekayo okuhamba.
Xa kuxoxwa ngekamva leendawo zokusebenzela kwisikhululo seenqwelomoya, kuyacaca ukuba kukho ugxininiso olwandayo lokuguquguquka kunye nobuntu. Izikhululo zeenqwelo moya ezininzi ziyatshintsha ukusuka kulawulo lwelounge engaphandle ukuya kwimisebenzi yangaphakathi, ebenza bakwazi ukwenza ulawulo olukhulu kumava abakhweli kunye nemithombo yabo yengeniso. Olu tshintsho lukhokelela kwizikhululo zeenqwelo moya ukuba zimke kwimodeli yegumbi lokuphumla elilinganayo, endaweni yoko zenze amava alungiselelwe ngakumbi. Amanye amagumbi okuphumla ngoku anikezela ngeenkonzo ezikhethekileyo ezijolise kubaphathi beshishini, iintsapho, abakhenkethi bezolonwabo, kunye nokufikelela kwitheminali yabucala.
Njengoko ishishini liqhubeleka nokuvela, intsebenziswano ecwangcisiweyo iya kudlala indima ebalulekileyo ekuqhubeni izinto ezintsha kunye nokukhula kulawulo lweendawo zokusebenzela kwisikhululo seenqwelomoya. Ezi ntsebenziswano aziphuculi nje kuphela amava abakhweli kodwa zikwanceda ekuqinisekiseni uzinzo ngokwasezimalini kweendawo zokuphumla, nto leyo ezenza zibe ngumba obalulekileyo wohambo lwenqwelomoya lwangoku.