Zonke i-Nippon Airways (ANA), i-airline enkulu ye-Japan, ibhengeze intsebenziswano kunye nenkampani yeenkonzo zonyango kunye nokhuseleko lwamazwe ngamazwe, i-MedAire Inc. (MedAire), ukubonelela ngengozi yokuhamba kunye nobukrelekrele bokhuseleko kubagibeli bayo kunye nabasebenzi.
Ngeendawo ezingaphezu kwama-200 kumazwe angama-35 kunye nothungelwano olubanzi lwangaphakathi, eyona nto iphambili kwi-ANA lukhuseleko lwabakhweli bayo. I-MedAire, inkokeli kwizisombululo zokhuseleko lwe-aviation, iya kusebenza ngokusondeleyo kunye neqela lezokhuseleko le-ANA ukuchonga, ukuvavanya nokuqonda ingozi kwiinqwelomoya, zombini emoyeni nasemhlabeni.
I-MedAire Portal ibonelela ngezibonelelo zolawulo lomngcipheko wohambo oluphezulu kunye nezixhobo zamasebe okhuseleko lweenqwelomoya ukunceda ukuvavanya nokunciphisa imingcipheko yokuhamba kunye nokhuseleko. Ngaphezulu kweminyaka engama-35 yamava ovavanyo lwedatha yesoyikiso, i-MedAire inikezela ngeengcebiso ezinokusebenza ukuphendula izoyikiso ezichaphazela imisebenzi.
I-Portal yoKhuseleko lwe-MedAire360 inikezela nge-interface esekelwe kwimephu kunye ne-360 degrees yohlalutyo, kubandakanywa kufuphi nesongelo lexesha langempela kunye nezilumkiso ze-aviation, ukubonwa kwendlela yendiza, ukulandelela iinqwelo-moya, ukuhlolwa komngcipheko wesikhululo seenqwelomoya, ukuhlalutya kwendawo yomoya, izikhokelo zelizwe kunye nesixeko kunye nokubonisana nokhuseleko. Ngolwazi olubanzi lokhuseleko, i-MedAire ixhasa imibutho kunye novavanyo lomngcipheko, uhlalutyo lwe-gap kunye nokuphononongwa kweempendulo ezingxamisekileyo.
UBill Dolny, i-CEO ye-MedAire uthe, “Siyazingca ngokunyulwa njengeqabane le-ANA ukubonelela ngobukrelekrele bokhuseleko kuphapho olukumgangatho wehlabathi. Iqela lethu leengcali, elinamava omkhosi kunye norhulumente weenqwelomoya, lixhotyiswe kakuhle ukukhokela i-ANA kuyo nayiphi na imingcipheko engalindelekanga kunye nezoyikiso. Injongo yethu kukuhambisa i-intel kunye neengcebiso ngamaxesha anzima, sivumela i-ANA ukuba yenze izigqibo ezinolwazi ngeenqwelomoya kunye nabakhweli. "
U-Haru Kajiki, uSekela Mongameli, uKhuseleko lwe-Aviation ye-ANA uthe, "Ukuqinisekisa ukhuseleko kunye nokhuseleko lwemisebenzi yethu sisiseko seshishini lethu. Ubudlelwane bethu neMedAire buya kusivumela ukuba siqhubeke nokuqokelela ubukrelekrele bamva nje, idatha kunye nobuchule bokujongana neengozi ezivelayo, kwaye kuya kuphucula ukhuseleko noxolo lwengqondo kubathengi bethu njengoko sikhulisa inethiwekhi yethu.
Intsebenziswano ne-MedAire linyathelo elibalulekileyo kwinyathelo eliqhubekayo le-ANA lokuqinisekisa ukhuseleko nokhuseleko lwabakhweli nabasebenzi bayo. Ngobuchule be-MedAire kukhuseleko lweenqwelomoya kunye neqela leengcali ezinamava, i-ANA ikulungele ukwenza izigqibo ezinolwazi eziya kugcina imisebenzi isebenza kakuhle kwaye ikhuselekile. Le ntsebenziswano ibonisa ukuzibophelela kwe-ANA ekuboneleleni ngelona nqanaba liphezulu lenkonzo kubathengi bayo nokugcina eyona migangatho iphezulu kukhuseleko lweenqwelomoya.
