UConnor Joyce wayengumkhweli kwinqanawa yokuhamba ngenqanawa yaseNorwegian Jade. Yayingelulo uhambo lwemihla ngemihla, kodwa iphupha elibi eloyikekayo. UConnor nguMseki kunye neCEO kwiBehavioral Insights Professional Society eSeattle, eWashington.
Namhlanje unike ingxelo ethunyelwe kuFacebook wakhe esithi:
Ndicaphukile, kwaye mna kunye nabanye abakhweli abamalunga ne-1,000 XNUMX sityikitye uxwebhu lwezikhalazo sifuna ukubuyiselwa imali epheleleyo kumava ethu eNorwegian Jade. Eli libali lethu:
KungeCawa, nge-16 kaFebruwari kusasa, malunga neekhilomitha ezingama-50 kunxweme lwaseThailand kwaye endaweni yokonwabela iiyure ezishiyekileyo zohambo ngenqanawa lweentsuku ezili-11, ingqokelela yabakhweli abangaphezu kwama-400 baye bahlanganisana befuna imbuyekezo yeholide engaphumelelanga. Oku akubangelwanga luzabalazo olunye okanye ezimbini kodwa luthotho lwezigqibo ezingezizo, ukusilela konxibelelwano, kunye nento engenakuchazwa yiyo nantoni na ngaphandle kokubawa kwenkampani.
Konke oku kwaqala ngeendaba zokuba a Usapho lwaseHawaii lwalungabuyiswanga ngaphezu kwe-30,000 yeedola emva kokucela ukurhoxisa uhambo lwabo lokuhamba ngenqanawa kulo lonke i-COVID-19 lichaphazele uMzantsi-mpuma Asia. Iindwendwe ezenze izicelo ezifanayo zahlangatyezwana neempendulo ezifanayo kangangokuba abaninzi bangena enqanaweni ngokuthandabuzayo, kuquka mna nomfazi wam.
Ukunganxibelelani kwethu kwaqala phambi kokuba sihambe. Abanye baye baziswe ngotshintsho lohambo ngaphambi kokuba siye kwi-terminal, kodwa abaninzi abazange bafumanise de kungene. Uhambo lwethu lwalungayi kufikelela incopho eHong Kong kwaye endaweni yoko, sasiza kubuyela eSingapore, ngolu hambo lwandisiweyo lokugoduka sasingayi kuphinda simise izibuko eHalong Bay. Njengezona ndawo ziphambili zokusingwa ezikhokelele abakhenkethi ukuba bakhethe olu hambo lolwandle, yaba yingxaki enkulu. I-NCL ibonelele nge-10% imali ebuyisiweyo kunye ne-25% yesaphulelo kuhambo lohambo ngenqanawa kwixesha elizayo njengembuyekezo. I-25% ibingazukudlula kwi-25% esiyihlawulele kolu hambo lolwandle.
Omnye umqathango omtsha wokungena nawo wenziwa, nawuphi na umkhweli otyelele ilizwe laseTshayina phakathi kweentsuku ezingama-30 ezidlulileyo akanakukwazi ukujoyina. Aba bakhweli bebeza kujikiswa babuyiselwe imali epheleleyo, ubunewunewu bethu abangafuniyo ukuzibandakanya nabo bebengekanikwa. Ukuhamba ngokhuseleko kunye nokuhamba kwinkqubo yokukhwela, ndifumene umdla ukuba ipasipoti yam ayizange ihlolwe. Ndazicingela ndathi, "Inokwazi njani i-NCL ukuba umntu utyelele eTshayina ngaphandle kokuskena isitampu se-visa?" kodwa ukholo lwam lokuba kukho umntu onamandla angaphezu kwam olawula yonke into kwaye into yokuba ngoku ndisekhefini yabangela ukuba ezo ngcinga zithobe ngokukhawuleza.
Emva kokukhwela inqanawa, imeko yazola. Ngosuku lokuqala elwandle kwaphuma amanzi azolileyo nelanga eliqaqambileyo. Ukufika kwethu kwizibuko lethu lokuqala, uLaem Chabang, konke bekuhamba kakuhle ngaphandle kwesigqibo esingaqhelekanga se-NCL sokuthatha iipasi zethu. Oku kwakhona kwabangela ukuba kukhale ii-alam ezininzi entlokweni yam, kodwa eyona nto yayiphambili kwiholide yathatha indawo yam ndaza ndaya eBangkok. Ekupheleni kosuku lwesithathu, xa siphinda sikhwela inqanawa, seva ingxokozelo yabantu becelwa ukuba bayishiye inqanawa kuba bebesandula ukuya eTshayina. Kwakhawuleza kwaqatshelwa ukuba ezo zikhangeli-mvume zokungena zazisenzeka ngoku.
ISihanoukville, eKhambodiya yayisisikhululo sethu esilandelayo kwaye ngelixa isixeko samkelwa ngophononongo oluxubeneyo, wonke umntu wayenexhala kukuba iibhasi zazikhwelisa abasebenzi kunye nabakhweli abaphinda basuswa kutyelelo lwabo lwangaphambili lwaseTshayina. (Kamva, siye safumanisa ukuba yayimalunga nama-200 xa iyonke.) Aba bantu babevunyelwe ukuba bakhwele kwaye bebenxibelelana nezinye iindwendwe kangangeentsuku ezi-4 ngoku…
Yonke into yehla ukusuka apho. Iiholo zaqala ukugcwala ngeengxoxo malunga nokuba kwenzeka ntoni kwaye imeko kwiNkosazana yeDayimane iya isiba mandundu. Usuku elwandle lwavumela iithiyori ukuba zisasazeke kwaye inkxalabo inyuke. Ukanti inkoliso yethu yahlala incumile yaye ilindele iholide yethu eVietnam. Ndalala ngobusuku besihlanu ndithatha ifoto entle yokutshona kwelanga.
Ukuvuka kwethu ngomhla wezibuko lethu lokuqala laseVietnam, iChan May, ndabuliswa kukuphuma kwelanga okuhle… Kwakukho into engalunganga. Ndinkcunkca ukuya kwijelo likamabonakude elalibonisa iinkcukacha zephenyane ukuze ndibone isikhephe sijike ngokupheleleyo; sasingabuyi sibuyela eSingapore. Eli yayilithuba lokuqala le-NCL lokuma kunye nokunxibelelana ngokufanelekileyo okwenzekayo. Kunoko, kwadlula intsimbi yesi-7 kusasa (ixesha lethu lokumisa izibuko), ecaleni kwamaxesha eentlanganiso zokhenketho, kungekho mhlaba ubonwayo. Kwathatha kwade kwabetha intsimbi yeshumi ekuseni ukuba ukapteni angene kwi-intercom aze afunde umyalezo ovunyiweyo wesebe lomthetho; verbatim kuxwebhu esathi salufumana kamva oluchaza ukuba iVietnam yavala amazibuko ayo ukuze ihambe ngeenqanawa. Asisayi kuphinda simise kulo naliphi na izibuko ezi-10 ezicwangcisiweyo. Imbuyekezo yethu ngotshintsho olunjalo, i-4% isaphulelo kuhambo lwenqanawa lwexesha elizayo.
Intsalela “yeholide” yayikude nayo. Ngaphandle kokuthatha iimpahla zaqala ukuphela. Imeko ibikude kubunzima kodwa ikude kuthumo lwe-NCL lokudala amava akhethekileyo eholide. Ulonwabo luyanyamalala ngokukhawuleza xa iimenyu zokutyela zilucimile ukhetho, ukhetho lwebha luyancipha kwaye imidlalo kunye nemisebenzi iphindaphindwa rhoqo. Siye samisa ngokufutshane kwisiqithi saseThailand saseKo Samui esabonelela ngekhusi elihle emva kweentsuku ezi-4 elwandle, sanikezela kancinci xa kuthelekiswa nohambo lwethu lokuqala.
Iyonke imihla yethu eyongezelelweyo ye-5 elwandle, uninzi lwazo lwachithwa lunenkxalabo yokuba iSingapore yayingayi kusivumela ukuba simise kwizibuko labo emva kokuba uthotho lweenguqu zohambo kunye nokususwa kwabakhweli kwakukude neholide. Iincoko zaguquka ngokukhawuleza njengamaqela adityaniswayo kwaye aye akrokrela lonke ukhohlokhohlo nokuthimla. Amagosa okuhamba ngenqanawa kunye noonogada baqalisa ukujikeleza rhoqo kwaye ukumbombozela okuba makwenziwe kwanda ngamandla.
Ngombulelo omnye usomashishini osele esidla umhlala-phantsi uye waphakama waseka iqela. Eli qela ladibana ukuze lixoxe ngendlela uqhanqalazo olunoxolo olunokuthi lwenzeke ngayo kunye nokuba zeziphi iinketho zeqela zokufuna imbuyekezo eyandisiweyo.
Kwabhalwa ileta efuna imbuyekezo epheleleyo kwaye yasayinwa ngabakhweli abamalunga ne-1000 (isiqingatha sabakhenkethi abaseleyo). Oku kutyobela kuko okwakhokelela kwintlanganiso yakusasa ngeCawa apho eli nqaku laqala khona. Le leta yoqhanqalazo yasiwa kumphathi owathi wayigqithisela kwiinkokeli ze-NCL. Sibhala eli nqaku khange sive nto kwi-NCL.
INorwegian Cruise Lines ityala abakhweli kunye nabasebenzi beNorwegian Jade uxolo kunye nembuyekezo epheleleyo. Hayi ngenxa yotshintsho olufunekayo ngenxa yeCoronavirus kodwa ngenxa yokunqongophala konxibelelwano oluqinisekisa ukuba imeko-bume ibangela uvukelo ngakumbi kunolonwabo.
