Namhlanje, uKapteni UJon Weaks, umongameli weSouthwest Airlines Pilots Association, ukhuphe unxibelelwano nabaqhubi beenqwelo moya abamalunga ne-10,000 XNUMX abemelwe ngumbutho. Kwinxibelelwano lakhe, wanikezela ngemeko eyongezelelweyo kunye nembono kwi-self-echazwe "Imeko yokuNgxamiseka kokuSebenza" ebhengezwe yinqwelomoya. Kunxibelelwano lwakhe, uKapteni Weaks uqinisekisile ukhuseleko lwenqwelomoya, ukuzithemba komanyano lomqhubi kubuchwephetsha be-AMFA ukugcina iinqwelo-moya zethu zikwimeko efanelekileyo yomoya, kunye nokuzinikela ngokudibeneyo kwabaqhubi beenqwelo moya be-SWAPA kunye noomatshini be-AMFA ukusoloko bekhusela abakhweli. Abaqhubi beenqwelo moya beSWAPA banoxanduva lokubhabha ngokukhuselekileyo ukusuka kwindawo A ukuya kwindawo B okanye hayi kwaphela.
Kwezi veki zimbalwa zidlulileyo kuqaqanjiswe indlela abaphetheyo abasebenza kakubi ngayo kwi-Southwest Airlines, indlela abajonga ngayo abasebenzi, indlela ekunxibelelana ngayo nokwenza umsebenzi wethu wemihla ngemihla, kunye nendlela wonke umntu kwindiza yethu ekufanele ukuba axhalabe ngayo.
Kwiveki ephelileyo, uMzantsi-ntshona ubhengeze imeko yokuNgxamiseka kokuSebenza (i-SOE), inzame egqunyiweyo eyilelwe ukoyikisa oomatshini bethu endaweni yoko ebangele uloyiko kunye nokuxhalaba okungeyomfuneko kubakhweli nakubantu abaphaphazelayo. Xa isizwe sabona uMzantsi-ntshona ugxeka iqela labasebenzi elitshatileyo kukhuseleko lweenqwelomoya zethu ngemicimbi yethu yolondolozo, imibuzo kunye neenkxalabo zaqina. Into elandele esi sibhengezo yeyona nto ibalulekileyo ngokubonisa ukuba abasebenzi bethu babaphatha gadalala kwimbali yeNkampani yethu.
NgoLwesine, nge-19 kaFebruwari, uMnu. Van de Ven, iGosa eliyiNtloko lezeMisebenzi (i-COO), uthumele uhlaziyo olubanzi lwenkampani kwiinqwelomoya zethu ezingaphandle kwenkonzo. Kuyo, wathi, "Nge-12 kaFebruwari, kwiintsuku nje ezimbalwa emva kweseshoni yokugqibela yothethathethwano ne-AMFA, safumana inani elingaqhelekanga leenqwelo moya ezingaphandle kwenkonzo kwiindawo ezine zolondolozo." Ngokwenza njalo, wayengekho ngobuqhophololo ekuthetheni ukuba inani leenqwelo moya ezazingasebenzi zayanyaniswa ngokuthe ngqo nothethathethwano, yiyo loo nto i-AMFA yayisenzakalisa iNkampani yethu malunga nothethathethwano. I-COO yethu igqibile ukuphosa oomatshini bethu phantsi kwebhasi nge, "Ngelishwa, i-AMFA inembali yokuphazamiseka emsebenzini, kwaye uMzantsi-ntshona unamacala amabini asalindelwe ngokuchasene nomanyano," ngelixa engakhange abonise bungqina "bokuphazamiseka emsebenzini" ngaphandle kwenani lenqwelomoya yenkonzo. Njengoko isitsho le nto, unxibelelwano alungonobangela.
Yintoni le ayishiye ngaphandle uMnu. Uhlulekile ukukhankanya ukuba nganye kwezi ndawo zine azikhankanyileyo zenza ixesha elinzima kunye nobunzima "obunzima" kunye nolondolozo oluphakathi kunezinye iindawo. Ewe kunjalo, oku kuyinyani eDallas, apho i-SOE eyahlukileyo yabhengezwa kwiveki ephelileyo. Ukwahlulekile ukukhankanya ukuba uninzi lwe-MEL yokuchithwa kunye nokutshekishwa kolondolozo oluye lwarhoxiswa lunokuza ngenxa yexesha elicinezelekileyo. Ukongeza, akaphumelelanga ukuphendula ngezenzo zolondolozo ezinxulumene nemozulu ezibangelwe zizitshingitshane zasebusika ezisandula ukwenyuka kunye nokunyuka kwendalo kunye nemingxunya kwimigqomo yemithwalo (nge-AMFA nganye).
I-AMFA isinike eminye imizekelo eshiywe ngokucacileyo kwileta kaMnu Van de Ven. Kwiveki nje ephambi kwe-SOE, bekukho umba wokusebenza ngenxalenye yeenqwelomoya ezingama-22 ngokubhekisele kumakhonkco e-O kwizihluzi zepetroli zeenjini ezibangele ukuba ezi nqwelo moya zingasebenzi. Kwaye ekubeni i-MAX yinqwelomoya entsha, ngamanye amaxesha kunzima ukufumana izixhobo eziyimfuneko okanye ezinye izinto eziyimfuneko ukugcina inqwelo moya isebenza.
I-AMFA iye yathetha kakhulu ngokungabinamalungu aneleyo, kwaye ngamanye amaxesha ibingenandlela yimbi ngaphandle kokusebenzisa ngokusemthethweni okanye "ukuphanga" iinxalenye ezivela kwezinye iinqwelomoya ukuze ihlangabezane neemfuno zokusebenza. Into ekufuneka icace kulawulo oluphezulu kukuba ngokusilela kwisitokhwe esaneleyo, ukuxhomekeka kwiindawo ezibolekayo ezivela kwezinye iinqwelomoya, kunye nokugcina imali ngexesha elifanelekileyo kwiNkampani akuncedi nganto, kodwa kukuqhubela phambili, ukulibaziseka.
Uhlaziyo luka Mnu. Van de Ven lwalandelwa yileta ngokuhlwa kwe-22 kaFebruwari evela kuMcebisi oyiNtloko wezoMthetho, uMnu.Mark Shaw, eya kubunkokheli be-AMFA etyhola "isenzo esiliqili esingekho mthethweni" ngoomatshini bethu. Umnumzana Shaw akakhankanyi bungqina beli nyathelo licingelwa ukuba alikho mthethweni. Ekuphela "kwenyani" yakhe yayikukuba "uhlalutyo lwedatha luqinisekisa ukuba ulondolozo olwenzeka ngokwendalo okanye ezinye izehlo azinakubala ngokwezibalo ezi yure zisemgangathweni kakhulu ezingacwangciswanga zeenqwelo moya (UAD) kule veki iphelileyo." Into engekhoyo ngokucacileyo kwisimangalo sikaMnu. Shaw yinto yokuba iNkampani khange ichaze ukuba kuye kwakho ukungabikho mthethweni, ubuxoki, okanye ubuxoki bokhuseleko. Akunakuze. Ngaphandle kwamathandabuzo oovimba be-IT abazinikele ekuqokeleleni nasekuhlanganiseni uhlalutyo lwedatha kaMnu. Shaw akhuselekile kwiintsilelo ze-IT ezixhaphakileyo kuwo wonke umsebenzi wethu, kubandakanya neengxaki ze-IT ezivale ukusebenza kweSouth Flight Operations malunga neeyure ezine kusasa nge-22 kaFebruwari.
UMnu Shaw uthetha kumacala omabini omlomo wakhe. Uthi "ukhuseleko lubaluleke kakhulu kuMzantsi-ntshona kwaye sihlonipha ngokupheleleyo ilungelo lomatshini ngamnye kunye noxanduva lokuchonga imiba efanelekileyo yokhuseleko." Kodwa ngaba kunjalo? Kwelinye icala, abaphathi bafuna oomatshini bethu ukuba benze umnxeba ofanelekileyo, kodwa kwelinye icala, bayacaphuka kukuba oomatshini bethu bazama ukwenza into elungileyo ngelixa bephantsi kwemicroscope yi-FAA. Ukungaqondani kakuhle kwengqondo kuyisithulu!
Inkampani iyayiphepha into yokuba uMazantsi-ntshona asephantsi kokonyuswa kwe-FAA kunye nokuphononongwa kwe-DOT ngophando oluqhubekayo oluninzi kubandakanya ukuSebenza koBunzima kunye ne-Balance (PWB), imiba yoqeqesho, inqwelomoya # 1380, inqwelomoya # 3472, iOfisi yoLawulo lweZatifikethi ye-FAA (CMO) yoMzantsi-ntshona Kuphandwa nguMhloli Jikelele we-DOT, njl. kwingxelo yophando evela kwi-FAA ngo-2017, ngoku esidlangalaleni, i-FAA ithe, “Kubonakala ngathi kukho ukunqongophala kwemeko yentembeko, unxibelelwano olusebenzayo, kunye nokuzimisela kwabasebenzi. ukwabelana ngeempazamo, inkxalabo, okanye ukusilela ngaphandle kokoyika izoyikiso okanye impindezelo. Ekugqibeleni oku kukhokelela kwinqanaba lokhuselo elijongekileyo elenziwa yiNkqubo yoLawulo loKhuseleko (SMS) kwelona nqanaba liphezulu. ” Unokufumana amakhonkco kulwazi kwezinye zezi zinto Apha, Apha, yaye Apha. Nangona kunjalo, ngazo zonke ezi zinto zidlalwayo kwimisebenzi yethu yolondolozo, ubunkokheli obuphezulu be-SWA babona kufanelekile ukuba basole imicimbi yethu koomatshini abasebenza ngamandla.
Sibonile ubunkokheli bokungaziphathi kakuhle buninzi kunxibelelwano oluphikisanayo phakathi kwe-COO kunye ne-CEO. Ngelixa uMnu. Van de Ven wayexakekile ephosa oomatshini bethu phantsi kwebhasi ngenxa yokusilela kweNkampani, ngoFebruwari 22, uMnu Kelly wayexakekile ebancoma. Kuhlaziyo kubasebenzi, wabhala wathi, “Oomatshini bethu bayinto engaqhelekanga. Ndiyazingca ngabo, kwaye bebeligorha ngokukodwa ekufumaneni inqwelomoya ibuyiselwe kwinkonzo kwezi veki zimbini zidlulileyo. Sifanele sonke ukubulela. ” Yeyiphi? Oomatshini bethu abanakho ukubandakanyeka ngaxeshanye kwisenzo somsebenzi ngokungekho mthethweni ngelixa ngobugorha ukubuyisa inqwelomoya kwinkonzo kwezi veki zimbini zidlulileyo. Isiteyitimenti esinye ngokucacileyo siyilwe kwaye siyazisebenzela. Eyiphi? Ubunkokeli obunetyhefu ligama elingene kwisichazi-magama seshishini esivela emkhosini, kwaye umzekelo yile nto inkokeli eyenzayo koomatshini beenqwelo moya. Igama "inetyhefu" alikho ntsha kulawulo lwethu. Khumbula elo xesha kunye nenqwelomoya # 1380, kuba ndiza kuba nelo bali ngelinye ixesha.
Ukujonga ukungangqinelani kwengqondo kunye nonxibelelwano oluphikisanayo oluvela kwi-CEO kunye ne-COO, nguwuphi umyalezo ekuphela kwawo onokuzenzela nokuzenzela? Impendulo ilele kwixesha. Abaphathi boMzantsi-ntshona beza kwi-AMFA kutshanje kunye nenkxaso yeNkampani emva kokungaphumeleli kwe-TA. Ngentshukumo emangalisayo kunye nexelayo, abaphathi bacele ukukhutshwa kwebhotile ye-blanche yolondolozo kwizikhululo zolungiso lwangaphandle. Kwakungekho mda kwixabiso, indawo, okanye nayiphi na into ethile. Isiteyitimenti somnqweno wokukhupha ubuchwephesha kwindawo ethile kwindawo ethile ngexesha elizayo. Abaphathi be-SWA bathi bafuna abathengisi bakhuphisane ukuze basebenze kwinqwelomoya. Nangona kunjalo, njengoyena mphathi mkhulu wasekhaya kwisizwe, inqwelomoya i sele inamandla okuba nefuthe kukhuphiswano olubalulekileyo. Kwaziswa njani oku ngobuninzi bokukhutshwa kwabasebenzi? Umphathi wethu ubhale imemo kubasebenzi bebhekisa "kutshintsho lomthetho oluncinci" olufunwa ngabaphathi kwisivumelwano seAMFA. Sukuyenza impazamo, "ulawulo oluncinci lotshintsho" ulawulo olufunayo lukhutshelwa ngaphandle kwemida kwaye unokuqikelela ukuba kuthetha ntoni oko ngenani lobuchwephesha kwiyunifomu yoMzantsi-ntshona. Okubi kunakho konke, lo mbandela wavuswa emva kokuba isivumelwano ngesi sihloko sele siphumelele kuthethathethwano lwangaphambili.
Uphuhliso olunje alunakuphinda luhlangane nabaqhubi beenqwelo moya kude kube imeko leyo siyayilungisa. Namhlanje, i-Southwest Airlines ikhupha iipesenti ezingama-80 zalo lonke ulondolozo lwenqwelomoya.
Ufunde ngokuchanekileyo- iisenti ezingama-80 zedola nganye esizichithayo ukugcina nokulungisa inqwelo moya yethu kukhutshelwa ngaphandle. Ke ukuthunyelwa kwethu ngaphandle kuthelekiswa njani nokhuphiswano lwethu?
Xa kuthelekiswa ne-Southwest Airlines 'iipesenti ezingama-80 zokukhutshwa kwemali, i-United ikhupha iipesenti ezingama-51 zokugcinwa kweenqwelo-moya, i-Alaska ikhupha iipesenti ezingama-49, i-Delta ikhupha iipesenti ezingama-43, kwaye ama-American angaphandle angama-33 ekhulwini.
U-Spirit kunye no-Allegiant outsource malunga neepesenti ezingama-20, kodwa amanani abo anokubanjiswa ngenxa yokuba baqeshisa uninzi lweenqwelomoya zabo. Kwaye, konke oku kufezekisiwe ngaphezulu kokuba sele inawo umatshini osezantsi kumyinge wenqwelomoya kwishishini. I-Southwest Airlines igcina i-3.3 AMT kumyinge wenqwelomoya. I-UAL, i-AA, kunye ne-DL zigcina i-12.0, 11.2, kunye ne-7.2 AMT kumyinge wenqwelomoya ngokwahlukeneyo. Indawo elandelayo ekufutshane ne-SWA yiAlaska egcina umyinge we-4.3 (ngenxa yeAlaska's Line Mx Only- Mx program).
Ngoku, makhe sixoxe ngezakhono ngokuchasene nabasebenzi abangenazakhono. Icandelo lama-56 lomgaqo-nkqubo we-SWA's Airframe Essential Provider Provider (AEMP) uthi,
"Abaphathi babek'esweni ngokungangqalanga kulondolozo okanye umsebenzi wokuhlola babambe isiQinisekiso se-Airman esifanelekileyo kwaye, xa kunikezelwa imisebenzi, bajonge umsebenzi owenziwa zii-AMTs kunye / okanye nabahloli boLawulo loMgangatho phantsi kolawulo lwabo ngqo." Iqhubeka ithi, "Abantu abangaqinisekiswanga: Kufuneka babe banamava kwimisebenzi yolondolozo kwaye benze wonke umsebenzi phantsi kweliso ngqo lomnini weSatifikethi se-Airman esifanelekileyo (ekubhekiswa kuso njengomphathi emva koku). Isuphavayiza kufuneka ibe namava kwimisebenzi eyenziwayo kwaye kufuneka yabelwe injongo kuphela yokongamela ngokuthe ngqo, inike isikhokelo, inkxaso kunye nobungcali kwimisebenzi yolondolozo eyenziwayo. ”
Konke oku kuvakala kakuhle kwaye kulungile de simbe nzulu kumanani. Ngokwe-FAA, iiNkonzo zeeNqwelo moya zeAAR kubasebenzi baseIndianapolis abangama-323 oomatshini abaqinisekisiweyo xa kuthelekiswa nama-237 angaqinisekiswanga. IiNkonzo zezoBugcisa bezoPhapho eKansas City zine-156 eqinisekisiweyo xa kuthelekiswa nama-60 angaqinisekiswanga. Indawo ye-ATS's Everett, eWashington ine-565 oomatshini abaqinisekisiweyo kuthelekiswa nama-361 angaqinisekiswanga. Eyona nto iphambili kukuba, kumaziko olondolozo lweenqwelo moya e-US, oomatshini abaqinisekisiweyo benza isiqingatha okanye nangaphezulu koomatshini. Thelekisa la manani kwiAeroman e-El Salvador ukuba abasebenzi abayi-163 oomatshini abaqinisekisiweyo kunye nama-2,231 angaqinisekiswanga. IiNkonzo zeeNjini zeHero zaseHong Kong zinobuchwephesha obuqinisekisiweyo abangama-48 kunye nama-714 angaqinisekiswanga. Liqhezu elincinci kuphela loomatshini kumaziko okulungisa amazwe angaphandle aqinisekisiweyo, kwaye ngokwe-AEMP yethu, eli nani lincinci loomatshini abaqinisekisiweyo linoxanduva lokongamela wonke umsebenzi owenziwe ngabantu abaninzi abangaqinisekiswanga. Konke oku ngaphandle kokukhusela impempe, kunye ne-SMS, ukuba ikho, enokungahambelani nomlingane waseUnited States.
Ukuba ulawulo luthintela ulondolozo lwangaphandle njengeyona nto ibalulekileyo kwimpumelelo yexesha elizayo, kuya kufuneka bakhuphe idatha ebonisa amaxabiso othembeko kugcino lomthengisi ngamnye xa kuthelekiswa namazinga okuthembeka koomatshini bethu. Ezi ntlawulo zokuthembeka kufuneka zibandakanye ukuba ungakanani umsebenzi owawusenziwa ngokuchanekileyo ngokuchanekileyo, kwaye ungakanani umsebenzi ekufuneka wenziwe ngokutsha emva kokuba inqwelo-moya ibuyiselwe kwinkonzo. Le datha kufuneka ipapashwe ngomsebenzi odlulileyo kunye nasemsebenzini kwixesha elizayo.
Sibonile kwimbali yeNkampani yethu apho ukugxila kwe-myopic kulawulo lweendleko ngaphandle kokujonga umfanekiso omkhulu ekugqibeleni kubuya kusiluma. Umzekelo ocacileyo kukukhuphela ngaphandle isixa esikhulu kakhulu seziseko zophuhliso ze-IT. Iinkokheli zethu zeshishini ngoku ziphinda iimpazamo ezifanayo nolondolozo lwenqwelomoya. Ukulondolozwa kwemali evela kuthengiso lwangaphandle-lwasekhaya okanye lwangaphandle- kuya kuqhubeka kusityhafisa sonke kwaye kuya kwenza kube nzima koomatshini bethu ukusigcina sikhuselekile.
Kubonakala ngathi abaphathi bethu bayaziqhelanisa neencwadi zokudlala ezinxulumene nomsebenzi weenqwelomoya kumzantsi-ntshona koomatshini abaza kusetyenziswa namanye amaqela kwixesha elizayo. Imeko ye-AMFA yenzelwe ukuba ibe kukudubula kwisaphetha kubo bonke abasebenzi kwi-Southwest Airlines. Kuya kucaca gca ukuba kude kufike ooMhlekazi uKelly, uVan de Ven, uMcCrady, kunye noKuwitzky, le fomyula intsha yobudlelwane babasebenzi kwi-Southwest Airlines iya kuqhubeka nokufumana umphunga kwaye ishenxise yonke imizila yemithetho-siseko eyenze lo moya waba impumelelo ibe. Ngamanye amagama, siya kuba ngomnye umphathi welifa. Sifuna kakhulu ubunkokheli obutsha ngovelwano lweKelleher-esque, umbono, ukuthobeka, kunye nobunkokeli. Sifuna ubunkokheli obujonga abasebenzi njengento edibeneyo nebalulekileyo yeqela eliphumelelayo kunokuba lixabiso leeyunithi.
Makhe ndicacise, iinqwelomoya zethu zikhuselekile, kwaye uninzi lwayo kungenxa yokuba amadoda nabafazi be-AMFA bayaqhubeka nokwenza imisebenzi yabo bejongana noxinzelelo olwandayo, ukoyikiswa, kunye nokujongwa kulawulo lwase Mzantsi-ntshona. Banombulelo ongunaphakade ngomsebenzi owenziwe kakuhle. Abaqhubi beenqwelomoya i-SWAPA basebenza njengokhuseleko lokugqibela kwaye soze babhabhe inqwelo-moya ngaphandle kokuba kukhuselekile ukwenza njalo. Iintsapho zethu kunye nabahlobo babhabha kwiinqwelomoya zethu, ukongeza kubagibeli abaxabisekileyo. Siza kubakhusela kunye noluntu ngokubanzi kwaye siqhubeke sisoloko sikhangela iindlela zokuphucula ukhuseleko. Ubomi babo, ikamva leNkampani yethu, kunye nendlela esiphila ngayo ixhomekeke kuyo.
A ukuya ku-B ngokukhuselekileyo okanye hayi kwaphela.
