I-InterContinental Montréal ilungele ukukhaba i-2018, unyaka wokhenketho phakathi kweChina neCanada, kunye neprogram yayo yeZhou Dao. Eyaziwa njengenkqubo ye-"China Ready" eyasungulwa yi-InterContinental Hotels Group (IHG) ngo-2015, ihotele yaseMontréal ngoku izenzela iindwendwe zayo amaTshayina amava.
Ekufikeni kwabo, iindwendwe ziya kubuliswa ngabasebenzi abafumene uqeqesho olunzulu lwenkcubeko. Ukuqala ngeleta eyamkelekileyo ebhalwe ngesiMandarin, igumbi ngalinye liya kumiselwa kakuhle kunye ne-slippers, iseti yeti yaseTshayina, i-kettle kunye namanzi ebhotile anconywayo kulo lonke ixesha lokuhlala kwabo ukuqinisekisa induduzo efanelekileyo. Kwaye ukonyusa ngakumbi inqanaba lokubuka iindwendwe, iindwendwe zaseTshayina ziya kuba nokufikelela okukhethekileyo kumajelo kamabonakude e-premium avela eTshayina ukuze bahlale benxibelelana neziganeko zangoku ekhaya.
Kwakhona ukwamkela ngokufanelekileyo kunye nokunxibelelana neendwendwe zaseTshayina, i-IHG iphuhlise i-IHG Translator. Isimahla kwaye yenziwe yasebenza ngelizwi, esi sicelo siya kuququzelela incoko kunye nezithethi ezingezizo isiMandarin abaza kudibana nazo ngexesha lokuhlala kwabo. Akukho nto ishiywe ukuba ibe lithuba lokwenza utyelelo lwabo eMontreal lungabinaxinzelelo kangangoko. I-InterContinental Montréal ikwayihotele yokuqala eMontreal ukwamkela iintlawulo nge-WeChat Pay kunye neqonga le-Ali Pay ukongeza kumakhadi e-Union Pay.
UBernard Chênevert, uMphathi Jikelele we-InterContinental Montréal, unikela le ngxelo: “I-IHG kunye ne-InterContinental brand sele zinobukho obuqinileyo eTshayina ngoko banolwazi oluphangaleleyo ngabathengi baseTshayina. Njengenkokeli kushishino lokwamkela iindwendwe, kungokwemvelo ukuba i-IHG yandise obu buchule kumazwe ngamazwe. Ngapha koko, i-IHG liqela lokuqala lehotele ukuphumeza inkqubo efana neZhou Dao ngoku ekunyaka wayo wesithathu ukusukela oko yasungulwa.
Ukhenketho lwabatyeleli baseTshayina luyanda kulo lonke elaseCanada naseMontreal. Ngenxa yoko, ihotele yenza konke okusemandleni ukutsala kwaye ibonelele aba bantu bafunwayo. Iihotele ziza kuxhamla njengoko inani labatyeleli baseTshayina liphindaphindeke kabini eMontréal kule minyaka mi-3 idlulileyo ukuya kutsho malunga ne-120,000 yabatyeleli ngo-20171.
Kwi-2018, iBhodi yeNgqungquthela ilindele ukwanda kwe-15% kwinani labakhenkethi baseTshayina abatyelela i-metropolis yaseQuebec, ukukhula okunamandla kuzo zonke iimarike. Kwiminyaka emi-5 ezayo, iTourisme Montréal iqikelela ukuba i-China ingabekwa kwindawo yesibini phakathi kweemarike ezikude nonxweme zaseMontréal2.
Kwakhona, kwiinyanga ezili-18 ezidlulileyo, inani leenqwelomoya ezithe ngqo phakathi kweMontreal neChina lenyuke kakhulu kwaye kulindeleke ukuba liqhubeke. I-Air China ngoku ibonelela ngokusuka eBeijing kane ngeveki kwaye i-Air Canada ibonelela ngeenqwelomoya zemihla ngemihla zisuka eShanghai. Ukhenketho lwaseTshayina luza kuqhubeka lukhula kwihlabathi jikelele kwaye iQela le-IHG lineziko eziqinisekisiweyo zaseTshayina kumazwe angaphezu kwama-20 phantsi kwe-InterContinental, iCrowne Plaza kunye neebhena zeHoliday Inn.
UYves Lalumière, uMongameli kunye neGosa eliLawulayo eliyiNtloko leTourisme Montréal, uzothulela umnqwazi iinzame ze-InterContinental Montréal kwaye unethemba lokuba amanye amaziko okwamkela iindwendwe aya kulandela eli nyathelo. “Ewe, la manyathelo anxulunyaniswa ngokusondeleyo neqhinga leTourisme Montréal kurhwebo lwaseTshayina. Ukulungelelanisa unikezelo lwabakhenkethi eMontréal, ngaphandle kwamathandabuzo, luya kukhuthaza isixeko njengendawo yokuya kubakhenkethi baseTshayina. Okubaluleke ngakumbi, iqinisekisa ukwamkelwa okumangalisayo kweli candelo lemarike elikhula ngokukhawuleza ", ugxininisa uMnu Lalumière.
Malunga nenkqubo yeZhou Dao "iChina ilungile"
I-“Zhou Dao” idibanisa igama lesiTshayina le-IHG elithi “Zhou”, kunye nengcamango yefilosofi yamaTshayina, “Dao”. Eli gama ngokuthambileyo, kodwa ngokucacileyo lidlulisela imbeko, ecokisekileyo kunye nenkathalo eya kunikwa abahambi baseTshayina xa behlala neehotele ze-IHG's China Ready phesheya. Abasebenzi abathetha isiTshayina kwidesika engaphambili okanye ngenkxaso yefowuni ye-24/7, ukwamkelwa kwamakhadi e-China UnionPay, ipakethe yokwamkela yaseTshayina, i-Wi-Fi yasimahla yamalungu e-IHG® Rewards Club, iintlobo ngeentlobo zokutya nesiselo saseTshayina kunye nezinye izinto eziluncedo. ukuhlangabezana neemfuno zeendwendwe zaseTshayina ziya kufumaneka kwiihotele ezithatha inxaxheba kucwangciso. I-IHG ityale imali kakhulu ekuxhobiseni abasebenzi bayo behotele kwihlabathi jikelele ngembeko yaseTshayina, inkcubeko kunye noqeqesho lokwamkela iindwendwe.
