Delta Air Lines kunye ne-Joint Cooperation Agreement iqabane i-Aeromexico igxile ekuboneleleni abathengi babo ngamava ahambelanayo xa behamba phakathi kweenqwelo-moya ezimbini. Bangaphezu kwezigidi ezi-3.2 abathengi beDelta kunye ne-Aeromexico banxibelelana kwinethiwekhi enqamleza imida minyaka le kwaye ukwenza uhambo olungenamthungo ngokwenene lubalulekile. Ngaloo ndlela, ngokujonga zonke iinkalo zohambo lwabathengi kunye, kunye nokusebenzisa iteknoloji ukunyusa amava edijithali, iinqwelomoya ezimbini ziye zaseka isiseko sokunceda abathengi babo ababelanayo ngokulungelelanisa iimveliso, imigaqo-nkqubo kunye neenkonzo.

Iinkampani zeenqwelo moya zifikelela njani iinkqubo ezingenamthungo?

Konke kuqala ngeteknoloji. Xa izixhobo zobuchwepheshe zingathethi omnye komnye, abathengi bafumana izikhewu kwinkonzo. Ukuqinisekisa ukuba olu hambo lukhululekile kwimiqobo yendlela yobuchwepheshe linyathelo lokuqala lokuqinisekisa amava amnandi ukusuka kumzuzu wokubhukisha, kwaye kuwo onke amanyathelo apho unxibelelwano lweenqwelo moya lusebenzela umthengi endleleni.

"Iinqwelomoya ezimbini zizinikele kumava omthengi okumgangatho wehlabathi kwaye siye sasusa i-83% yeeyantlukwano zenkonzo phakathi kwethu, ukuqinisekisa ukuhambelana kweenkqubo kunye neenkonzo - eyona nto ibalulekileyo kumava onxibelelwano olungenaxinzelelo," kusho uJeff Moomaw. UMlawuli oLawulayo weDelta – amava e-Alliance. "Abathengi bethu ngokudibeneyo banokuthenga amatikiti emveliso yethu enegama kuzo zonke iindlela zokubhukisha, bagcine izihlalo zabo, bathathe ithuba lokuthumela imiyalezo simahla ebhodini kunye nokubona ulungelelwaniso kwimigaqo-nkqubo ejongisiweyo kunye nemithwalo yesandla."

Ukuphucula amava abathengi

• Inkqubo yokubhukisha elungelelanisiweyo kuzo zonke iinkampani zeenqwelomoya ezimbini, kunye nokukwazi ukujonga imveliso ebonelelwayo ngokufumaneka kwexesha lokwenyani kunye namaxabiso, kunye nokukhetha izihlalo.

• Kubakhenkethi rhoqo, ngoku kukho ukuqondwa kobume be-elite ngexesha lokuhamba kunye nokufumana umvuzo opheleleyo kunye namathuba okuchitha phakathi kweenqwelomoya ezimbini.

• Abathengi ababhalise kwi-TSA Pre-Check inkqubo ngoku baya kuba nolu phawu lushicilelwe kumapasi abo okukhwela xa behamba nokuba yeyiphi inqwelo-moya - ukonga ixesha kunye noxinzelelo kumgca wokhuseleko wesikhululo seenqwelomoya njengoko abathengi bengena, beqhagamshela okanye bephuma e-United States.

• Iingcali ngokubhukisha iinqwelo-moya ngoku ziyakwazi ukufikelela, ukuphinda zibhukishe kwaye zikhuphe amatikiti kwakhona zisebenzisa i-SkyTeam Rebooking isici, kubathengi ababhabha kunye nawaphi na amalungu ali-18 e-SkyTeam, ngemizuzu nje xa umthengi echatshazelwe luphazamiseko lohambo.

• Kubahambi abamanyanisiweyo, iDelta kunye neAeromexico zazisa inkqubo yokuPhakamisa koShishino, enika abahambi beshishini iinzuzo ezingaguqukiyo kwihlabathi jikelele. Ezi zibonelelo zibandakanya ukuqatshelwa kokungena, ukukhwela kuqala, ukubuyiswa kwenkonzo ephambili, ukwaliwa ukukhwela kunye nokukhuselwa komgangatho.

• Iinkampani zeenqwelo moya ngoku zinokwabelana ngolwazi lwabakhweli ukuze zibonelele ngesicelo senkonzo ngokungaguquguqukiyo kunye nemigaqo-nkqubo yoncedo oluncinci olungakhatshwanga kunye noncedo olulodwa, kunye neenkqubo ekuvunyelwene ngazo zezilwanyana ezihamba kwikhabhini.

• Iziko lolawulo lokusebenza ngokudibeneyo kwiSikhululo seenqwelomoya saseMexico City likwabonelela ngokugqwesa kokusebenza kunye nokuphuculwa kokubuyiselwa kwenkonzo.

"Kwi-Aeromexico kunye neDelta sinombono ocacileyo wokuba ngowokuqala ukhetho kwi-market trans-border," kusho u-Andrés Castañeda, iGosa eliPhezulu leDijithali kunye neGosa lamava oMthengi e-Aeromexico. “Ngaphezu kwewaka leenqwelomoya ngeveki, ngumsebenzi wethu ukunika amava angenamthungo kubathengi bethu abadibeneyo. Kunye neDelta, sifezekise iinjongo eziphambili ezihamba kwiinkqubo kunye nemigaqo-nkqubo yokulungelelanisa, itekhnoloji kunye nokwenza amaqela asebenze ngokusondeleyo, ukuze sikwazi ukubonelela abathengi bethu uhambo olulungiselelwe iimfuno zabo. Nangona kuninzi esikuphumezileyo, sifuna ukubaqonda ngcono, siqhubeke siphakamisa umgangatho, kwaye sibanike imveliso eyahlukileyo.”

Yintoni eza kubathengi ngo-2020

• Ukukwazi ukungena ngaphandle komthungo ngokusebenzisa iiwebhusayithi zenkampani yomoya kunye nee-apps

• Ukuphuculwa kobugcisa bokulandelela ingxowa

• Unxibelelwano lwangaphambi kwenqwelomoya luqaqambisa amava enqwelomoya yeqabane, ukuze abathengi bazi ukuba balindele ntoni xa behamba ngeenqwelomoya zombini.

• Ukwandiswa kweenzuzo eziPhambili ngokuBalulekileyo

Iinkampani zeenqwelo moya nazo ziza kusebenza kunye ukuqonda ngcono ukwaneliseka kwabathengi ngovavanyo oludibeneyo lwasemva kohambo, oluya kwaziswa kule nyanga. Le ngxelo iya kuqhuba utyalo-mali lwexesha elizayo kubuchwepheshe kunye neemveliso ukuze kuxhamle abathengi kunye nokuxhasa ugxininiso lweenqwelo moya ekunciphiseni izikhalazo zabathengi.