Umphathi we-Delta Air Lines: Injongo kukwenza uhambo 'lube ngumlingo'

I-CEO ye-Delta u-Ed Bastian uxelele ihlabathi le-tech ngoLwesibili ukuba injongo ye-Delta kukwenza uhambo into abathengi abangenayo ukunyamezela, kodwa amava omlingo.

Wabelane ngezinye zeendlela iDelta eyenza ngayo ukuba yenzeke ngesihlwele sabantu abangama-2,600 kuMboniso woNyaka woMthengi we-Electronics, owona msitho mkhulu wehlabathi kunye nowona unefuthe lobuchwepheshe. U-Ed ujoyine uGinni Rometty, uMongameli kunye ne-CEO ye-IBM, eLas Vegas njengenxalenye yokuvula intetho yakhe ephambili malunga nokulandelayo kwihlabathi ledatha.

UBastian uthe idatha inceda iDelta yakhe ubudlelwane kunye nabathengi bayo abaphantse babe zizigidi ezingama-200 ngonyaka ngokunika abasebenzi benqwelomoya abangama-80,000 ulwazi olunentsingiselo ngakumbi ezandleni zabo nangawuphi na umthengi.

“Sinenkcubeko yenkonzo ekwiDNA yethu, kwaye abantu bethu bayakuthanda ukunceda abantu,” utshilo. Ukubonelela ngenkonzo yobuqu kubathengi yeyona nto iphambili kuhlobo lweDelta, utshilo.

Izixhobo zeDelta's Nomad kunye neSkyPro ezithunyelwe kwiiarhente kunye nabasebenzi benqwelomoya yimizekelo yendlela iDelta ixhobisa ngayo abasebenzi ngolwazi olubanceda ukuba bakhonze ngcono abathengi.

UBastian noRometty bathethe nangefuthe lemozulu kushishino lwehlabathi. Emva kokuba uRometty ebhengeze iqonga lemozulu elitsha lokuphucula uqikelelo kwihlabathi jikelele, yena noBastian bathetha ngenzuzo yokunciphisa isiphithiphithi: inqwelomoya ekhuselekileyo, ekhululekile ngakumbi.

U-Rometty wamema u-Bastian ukuba abelane ngembono ye-Delta yokutshintsha ushishino lweenqwelomoya ngobuchwepheshe obuxhasa abasebenzi kunye nabathengi. Izihloko ezibandakanya iiprojekthi i-IBM kunye neDelta ziye zaphonononga kunye, kubandakanywa iteknoloji yokulandelela ibhegi yeRFID, ukusebenzisa amandla okufunda ngomatshini ukunika ulwazi lwabathengi kubasebenzi ukuze bakwazi ukubandakanya ngakumbi nabathengi, kunye neendlela iteknoloji ye-blockchain enokuthi ixhamle ngayo ukuthunyelwa kwempahla ephantsi kobushushu.

Incoko yababini yatsala umdla kumajelo onxibelelwano.

Ngokwahlukileyo, uBastian wabelane ngeengcinga ezintsha kunye noNicholas Thompson, uMhleli oyiNtloko we-Wired, othumele ividiyo yengxoxo yabo kwi-LinkedIn.

Phantsi kobunkokheli buka-Bastian, iDelta iguqula amava okuhamba ngomoya notyalo-mali oluvelayo kubuchwephesha, iinqwelomoya, izibonelelo zesikhululo seenqwelomoya kunye nabasebenzi beDelta kwihlabathi liphela. Umthuthi wehlabathi ukhokele kwishishini kwizisombululo ezininzi zabathengi kubandakanya ukuqaliswa kwetheminali yokuqala yebhayometriki e-US esebenzisa ukubonwa kobuso kwindawo nganye yokukhangela, ukukhangela ngokuzenzekelayo kunye nokulandelela ibhegi yeRFID ngeFly Delta app mobile, uncedo kunye nokuqondwa hamba kunye ne-ejenti yeselula kunye nezixhobo zokuncedisa i-flight, i-inter-industry alliance eya kuxhobisa abathengi abanamava okudibanisa kwi-cabin engenamthungo, kunye ne-appbreaking app enceda abaqhubi be-Delta ukuba baphephe ukuphazamiseka kwinqwelomoya ekhululekile.

Ngexesha likaBastian njenge-CEO, i-Delta ibizwa ngokuba yi-airline yase-US yaseWall Street Journal; Eyona ndawo ithandwayo yenqwelo moya kaFortune kwihlabathi jikelele; eyona nqwelo moya ifike ngexesha kwihlabathi yiFlightGlobal; inkampani yeGlassdoor yoKhetho lwaBasebenzi; INkampani eKhawulezayo Uninzi lweeNkampani eziTshayo kwihlabathi liphela, kunye nokunye. Ngo-2018, imagazini ye-Fortune yabiza uEd phakathi "kwezona Nkokeli zibalaseleyo ezingama-50 zehlabathi."

Ezinye izithethi ezijoyina i-Rometty kwinqanaba eliphambili le-CES zibandakanya uCharles Redfield, i-EVP yoKutya kweWalmart; kunye noVijay Swarup, iVP yeR&D ye-ExxonMobil.