I-CEO ye-United Airlines: Siyaxolisa kodwa simi ngabasebenzi xa ugqirha ekhutshelwa ngaphandle kwenqwelomoya

I-CEO ye-United Airlines, u-Oscar Munoz, akabonakali ethatha isigqibo malunga nesiganeko apho umkhweli wakhutshelwa ngaphandle kwenqwelomoya kwimbubhiso yegazi. I-CEO eManyeneyo ikhuphe uxolo kubo bonke abakhweli bayo malunga nendlela edlale ngayo yonke le fiasco, kodwa yaphinda yathi "ngokugxininisa" umi ngasemva kwabasebenzi bakhe. Ke yintoni, Oscar?

Njengoko iFlight 3411 esuka eChicago isiya eLouisville yayilungiselela ukunduluka, abasebenzi basekhabhini babuza ukuba ngaba abakhweli abane babeza kuncama izihlalo zabo ngokuzithandela, kuba kwakukho abasebenzi baseUnited ekwakufuneka babe semsebenzini ngosuku olulandelayo.

I-Flight 3411 esuka eChicago isiya eLouisville yayilungiselela ukunduluka kwisikhululo seenqwelomoya sase-O'Hare xa abasebenzi bekhabhinethi bazisa abakhweli ukuba inqwelomoya ibhukhwe kakhulu. Akukho mntu uvolontiyayo kwaye abakhweli abane bachongwa naphi na.

Xa besondela kumkhweli omdala bebuza ukuba angasincama na isihlalo sakhe, wathi akakwazi, esithi ungugqirha kwaye kufuneka abe seLouisville kusasa ukuze abone izigulana. Ummeli uthe ukuba uyala ukuhamba, uya kufowunela unogada, kodwa wala ukuhla kwisihlalo sakhe esihlawulelwayo. Oku kwabangela ukuthethisana ngamazwi nto leyo eyakhokelela ekubeni elinye lamapolisa likhulule ibhanti lakhe lesihlalo laza lamkhupha esihlalweni laza lamjula phantsi. Umkhweli utsalwe ziingalo zakhe ezantsi epasejini. Iindondo zakhe zamehlo zazityibilika ebusweni, ihempe yakhe iphezulu phezu kombindi, yaye wabetha ngentloko njengoko wayerhuqelwa epasejini.

Ngokutsho kwe-CEO ye-United Airlines, umkhweli “wayedelela,” ngoko kwafuneka asuswe ngenkani.

Ingqina lithe bonke abakhweli kwinqwelomoya baphazamiseke kakhulu.

Le ndoda ngandlel’ ithile yabuyela kwinqwelo-moya, isithi kufuneka igoduke. Kwafuneka abekwe phezu kwebhedi ukuze asuswe.

Ngokutsho kweSebe le-Aviation yaseChicago, elinye lamagosa alizange lilandele iprotocol kwaye libekwe kwikhefu ngelixa uphononongo luqhubeka.

Emva kokuba le ndoda isusiwe, abasebenzi abane baseUnited bakhwela inqwelomoya.