Akukho peasy ilula
Ukuntsokotha luphawu lwesibhedlele apho imiceli mngeni ibandakanya ukuhamba kwezakhiwo ezikhulu ezidibeneyo ezinonxibelelwano kunye nolungiselelo lokulawula abasebenzi, iindwendwe kunye nezixhobo ngelixa kuhlangatyezwana neenjongo kunye neenjongo zokunceda abagulayo abagulayo babe sempilweni.
Izibhedlele zigcina isixa esikhulu sexabiso esinexabiso eliphezulu ukusuka kwizixhobo ezizinzileyo nezihambayo ukuya kumayeza ayo yonke imilo kunye nombala kunye nabanikezeli bezempilo kunye nabasebenzi benkxaso. Ibango lokuba ii-asethi ezichanekileyo zibekwe kwindawo efanelekileyo ngexesha elifanelekileyo kunokuba nzima.
Uphando lubonisa ukuba kukho ixesha elininzi elichithwe ngabasebenzi abafuna izixhobo (ukusuka kwiipesenti ezili-10 ukuya kwezi-30 zomsebenzi wabo). Kukho ixesha elilahlekileyo lokukhangela izigulana kunye nezixhobo zonyango ezihanjiswa ukusuka kwisigulana ukuya kwisigulana kunye nokwakha ukuya kulwakhiwo. Ukongeza, abasebenzi bezempilo bayasindwa ngumguli kunye neemfuno zosapho ezinokuqwalaselwa zezinye izixhobo (okt, itekhnoloji, abasebenzi benkxaso). Zonke ezi zinto “zichitha ixesha” zongeza uxinzelelo koogqirha kunye nokuxhasa abasebenzi basesibhedlele abathi, enyanisweni, babe neyona njongo yabo ephambili - kukujonga abaguli hayi iziseko zophuhliso.
Uhambo lomonde
Isinyathelo sokuqala ekuphuculeni amava e-ER / esibhedlele kukuphuhlisa nokuhlalutya indlela ebalulekileyo ethathwe ngumguli ukususela kwixesha angena ngalo kwiziko ukuya kwixesha abafuna ngalo ukuphuma.
Ukujonga iindwendwe
Ukuchonga iinkonzo zokhathalelo lwempilo ezifuna ukuphuculwa amava esigulana aqala ngokuhamba ngohambo "lomthengi", ejonga kwiindawo zonxibelelwano kunye nothotho lotshintshiselwano kumaxesha ngamaxesha kunye nabanikezeli beenkonzo. Iziphumo zonxibelelwano zingahlalutywa kwaye zisetyenziselwe ukuyila impilo yonyango kunye neenkonzo zasesibhedlele ezinqwenelekayo zizigulana ezingaphandle ezifuna unyango ngonyango olukhawulezileyo kunye / okanye amagumbi e-ER esibhedlele kunye / okanye izigulana ezifuna ukubonwa esibhedlele.
Amanyathelo okuphucula angaphuculwa kwaye akhawuleziswe ukuphucula kunye nokuphucula amava e-ER / esibhedlele ngetekhnoloji, kunye nabasebenzi abaqeqeshiweyo, bekhulula iingcali kwezempilo kunye nabasebenzi ukuba bagxile kwisigulana hayi kwiinkcukacha zolawulo. Ukongeza ekusebenzeni kwethekhinoloji kunye noqeqesho lwabasebenzi oluphuculweyo, iirobhothi kunye nabasebenzi beelwimi ezininzi / abaqeqeshiweyo banokuthetha nezigulana ngolwimi abalukhethayo okanye, ukuva okanye ukubona kwabantu abanengxaki yokunxibelelana, banxibelelane nabo ngokusekwe kwiimfuno zabo kunye nezinto abazithandayo ngelixa bekhathalela inkcubeko kwizigulana. ngaphandle kobudala, ubuhlanga, imeko yemali, njl.
Kutshanje ndichithe ixesha elininzi kumasebe e-ER nakwiibhedi zesibhedlele, kuyacaca (kum) ukuba iindawo zokuchukumisa ziqala ukukhangela apho iirobhothi kunye nabasebenzi abaqeqeshiweyo banokubuza ngokufanelekileyo isigulana ngegama, ubudala, indawo yokuhlala, iintlungu. inqanaba, kwaye ngokukhawuleza nangokufanelekileyo ukufumana kunye / okanye ukufumana kwiziko ledatha esele likho, olunye ulwazi oluqhelekileyo lonyango. Irobhothi enye kunye nomsebenzi onamava unokufikelela kwiziko ledatha kwaye aqinisekise kwaye / okanye ongeze ulwazi kwaye aprinte isongo se-ID asinike isigulana, sithathe indawo yabasebenzi abathathu ubuncinci. Okwangoku, i-bureaucrat ijolise kubasebenzi ababelwe iinkqubo zokungenisa, zenza abanye baba bantu bafaneleke ngakumbi kumava esibhedlele sasejele kunasesibhedlele sikarhulumente / sabucala.
Inyathelo elilandelayo lokuthatha lijolise kwezonyango kwaye eli nyathelo linokulawulwa ngokufanelekileyo yirobhothi. Amanye amaziko okhathalelo lwempilo azise izisombululo zeRFID (okt, iithegi zeRFID, abafundi, isoftware kunye neenethiwekhi) kwaye kukho amathuba okwandisa ukusetyenziswa kwale teknoloji kunye noluhlu oluvela kwizinto ezingenziwanga, iilebheli ezincinci zesincamathelisi eziqhotyoshelwe kwizinto zabantu ukuba zinikwe amandla iithegi. Itekhnoloji yeRFID ayifuni umgca wokubona ukurekhoda ikhowudi kwaye irekhode ngokuzenzekelayo intshukumo yezinto kunye neengxelo zokungahambi kakuhle.
Hayi kanye kodwa amaxesha amaninzi
Ngenxa yempendulo yam yokugonya emva koCovid, ugqirha ogqithisileyo we-GI kunye nokusetyenziswa kweekhemikhali zangaphambi kwe-MRE (ezingachazwanga okanye ezichazwe), ndiye ndenza uqhwithela lwe-IBS, oluhlala iinyanga ezininzi olukhokelela kumonakalo omkhulu kwimpilo yam. Ukubethwa kwempilo yam kuthintelwe (endaweni yokuncedwa) ngenxa yokungazi kakuhle, ukusebenza kakhulu kunye nabasebenzi bezempilo nabasebenzi kwizibhedlele ezibini zaseNew York City (oko kukuthi iNtaba yeSinayi kunye ne-NYU Langone) .
Uphuculo alunakulinda
Ukuba abalawuli bezibhedlele bajonge ekwakheni ukuthembeka phakathi kwezigulana kunye neengcebiso ezivela kwaba "bathengi," kuluncedo lwabo ukuba baqwalasele uluhlu olude lwezinto ezinokuphucula abantu ezinokuthi, ngenxa yokuthunyelwa kugqirha okanye ukungabikho kolunye uhlobo ukhetho, ukuphela kobunzima be-ER-ngokungxamisekileyo kufuna unyango.
Ukunyaniseka yinto ebalulekileyo xa ucinga ngokufumaneka kweenkonzo zezempilo. Ukuqonda kwesigulana kuhlala kumiselwa kwinqanaba lolwaneliseko olufunyenweyo kwaye kunokwenzeka ukuba kumisele ukuqhubeka kokukhetha komboneleli othile. Abathengi abathembekileyo babalulekile kwiinkonzo zempilo njengoko ukutsala abathengi abatsha kuhlala kubiza kakhulu kunokugcina esele ikhona ngenxa yeendleko zokuthengisa ezinxulumene nokwenza ishishini zincitshisiwe.
INTO ONOKUYITHATHA KWELI NQAKU:
- The touch point steps can be improved and expedited to enhance and improve the ER/hospital experience through technology, and trained personnel, freeing up healthcare professionals and staff to focus on the patient and not on administrative details.
- Having recently spent too much time at ER departments and in-hospital beds, it is obvious (to me) that the touch points begin at check-in where robotics and trained personnel could efficiently query the patient as to name, age, residence, pain level, and quickly and efficiently obtain and/or retrieve from existing databases, other medically routine information.
- Isinyathelo sokuqala ekuphuculeni amava e-ER / esibhedlele kukuphuhlisa nokuhlalutya indlela ebalulekileyo ethathwe ngumguli ukususela kwixesha angena ngalo kwiziko ukuya kwixesha abafuna ngalo ukuphuma.
